Kareo BillCo Edition

Trusted for billing, your business growth platform

An intuitive, easy-to-use, cloud-based platform designed for billing companies and the practices they serve.

Learn more about Kareo Connect program for Billing Companies.

Growth platform

Designed to help you grow and run a more profitable medical billing business.

Built for advantage

We’ve built the billing expertise from working with over 35,000 providers into our software. The result is a simpler workflow and higher returns.

A partner you can trust

Our software platform provides you with the tools and support you need to support and retain your clients.

BILLCO EDITION

BILLER DESIGNED AND APPROVEDWith Kareo BillCo Edition, there’s no better software to support your client billing process. Our web and mobile applications help clients easily manage patients and get just the right amount of visibility to their collections.

Centralized A/R Management

Reduce days in A/R with our comprehensive end-to-end claim tracking. Includes smart checks and balanced built right in to your workflows.

Intuitive Billing Analytics

Understand the financial health of your billing clients with our easy-to-access reporting and dashboard.

Easy and accurate charge capture

Eliminate lost or missed charges using Kareo. We have more ways to capture charges so you can start billing right away.

A Powerful Billing Application

Enable your billers with trusted billing software including all the tools they need to manage claims, A/R and run reports.

Everything you need from a billing software platform and more!

Your clients get a clear picture of their schedule and tasks to complete.

Comprehensive Agenda

Your clients get a clear picture of their schedule and tasks to complete.

Complete Patient & Document Management

Total access to patient data, uploading documents and verifying eligibility.

Powerful Scheduler & Appointment Reminders

They can customize their schedule, manage patient alerts and send appointment reminders.

Accurate Charge Capture & Management

View and enter charges directly in Kareo so you never miss another charge.

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Smarter Insurance Billing & Patient Collections

Advanced claim processing, tracking tools and features designed to provide visibility into A/R.

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Insightful Billing Analytics

At-a-glance view of their practice's financial health.

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Secure Messaging System

Built in secure messaging allows your practice to message securely with you, their patients and staff.

Boost Your Business with Co-branding

Add your logo and colors, boosting your credibility, your value—and your business. *Fee applies

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ICD-10 Compliant

Kareo is ICD-10 compliant and has tools to help your code correctly

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Maximize productivity

Support your staff's entire practice workflow including managing patients, uploading documents and sending secure messages.

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Flexible Calendar

Save time and customize your schedule so your front office can easily manage important patient communications.

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Agenda Overview

Get complete visibility at a glance by showing you outstanding items that need your attention for the day.

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Get started with Kareo Billing Edition

1. Create your account

Enter a few fields and you have an account.

2. Get the software

Download the Kareo BillCo Edition.

3. Talk to a success coach

Your success coach will call to help you get started.

PLANS

Get started with Kareo BillCo Edition

PRICING TO FIT YOUR MEDICAL BILLING BUSINESS

For high-volume billing companies, we have special pricing and purpose built software to suit your needs. Contact us for more information

Request a demo

To get started call us at 888.775.2736
or chat with us online now.

Here to help you

Our mission is simple: to enable the success of your practice. From day one, we make it easy to get up and running with Kareo. Once onboarded, our support team is ready to make sure that your success continues. Free for Kareo customers.

  • Free Success Coach

    You’ll get a dedicated Success Coach – at no extra cost - which includes all the personal attention and support you need.

  • Help to move your files

    We’ll help you get your files from the cabinets and closets up to the cloud, so they can then be accessed anytime and from anywhere.

  • Support your way

    Get support any way you want. You can contact us via phone, email or chat. We’re here to help!

“Kareo was the clear choice for my billing company needs...I am very satisfied with the ease of use, support, and robust features it has to offer. I am extremely happy with my decision to go with Kareo.”

– Russell Denner Owner, Shoreline Medical Billing, LLC

“I have been very impressed with Kareo's Customer Support...one of the best decisions I have made: Subscribe...I have not regretted my decision since.”

– Waddah Ghosheh owner, Prompt Medical Billing

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Simply the best

According to BlackBook, for four years in a row, Kareo is the #1 integrated EHR, Practice Management and BIlling Vendor. And we continue to innovate to improve our platform!

HBMA's Service Vendor of the Year

Kareo is the winner of HBMA’s Vendor Service of the Year in 2015

The HBMA Vendor Service Award recognized Kareo for contributing their time and resources to the ongoing development of HBMA and participating in events with the association beyond expectations.


KAREO BILLING COMPANY RESOURCES

Enabling the success of your medical billing company

We believe in the power of independent practices. That’s why we offer free resources to help you measure and manage your billing company successfully. From white papers to webinars and more. You’ll find many great resources here for free.

Frequently Asked Questions

Are prices per–practice, per–provider, or per–user?

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Our standard monthly subscription fee for your first module is $300 per physician provider. Each additional module is 50% off of that price. There is additional, lower pricing for non-physician providers (i.e., PA, NP, PT, etc.). You can add additional users to the account who support that provider. There are no additional per–practice or per–user fees and no set-up or cancellation fees. For example, if there were two providers in an office, the fee for a single module would be $600 per month. (This pricing is an example based on our standard monthly subscription with no discounts or other promotions that may apply with specials or with our partner applications.) For more detail on pricing, visit our Plans & Pricing page.

Are there any setup fees or long term contracts?

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No. There are no setup fees and no long-term contract. You simply pay as you go on a month-to-month basis and can cancel at any time.

I see that you have different plans with different prices. How do those work and what do I need to know to choose the right plan?

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It is best that you get a free consultation with one of our Solution Consultants to identify your needs so you can choose the right plan for your practice.

How long does it take to setup?

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You can sign up now and start using your account immediately. You can begin sending electronic claims to all commercial insurance companies within 48 hours. A few payers, such as Medicare, Medicaid, Blue Cross/Blue Shield, may require signup to file an insurance-specific enrollment form before you can submit electronic claims. Once these payers process your enrollment form, typically within 5-30 days, you can begin sending electronic claims to these payers immediately through Kareo.

Can you import my data into Kareo?

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Yes. Kareo does offer Data Import services. We are able to import a variety of data, ranging from patient demographics to insurance lists. There may be a charge for our import services, which will depend on the kind of data we will be importing. The price generally ranges from $250 to $1500, however Medisoft customers are free of charge. We are able to complete most projects within 5-7 business days. You can provide your data in a variety of formats, including a Comma–Separated Value (.CSV) or Microsoft Excel (.XLS), Text (.TXT), Access Database (MDB), etc. Alternatively, if you are unable to export/acquire your data, we can remotely access your system and attempt to acquire your data for you at no additional charge.

If for some reason, I would like to discontinue my subscription, can I export my data?

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Yes. If you are not completely satisfied, you can export your data at any time at no additional charge. You can save a copy of your data to your local computer in standard file formats, such as Comma–Separated Value (.CSV) or Microsoft Excel (.XLS). This provides you with the flexibility to store a backup copy of your data on your own computer or take your data with you if you ever decide to cancel your subscription to Kareo.

When do you start billing me for my Kareo account?

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Subscription fees are billed a month in advance of service, except for the first month when you are billed a prorated fee based on the number of days you had access to Kareo. We accept payment by direct debit to your checking account or by credit card including Visa, MasterCard, Discover, or American Express. Payments are due on the tenth day of each month. A minimum of one provider charge will be billed when you sign up.

Where can I review your agreement and pricing details?

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We want to make it easy to use Kareo. For more details, review our Customer Subscription Agreement. Then, be sure to review our Pricing Policy, Customer Support Policy and Privacy Policy as well.

Do I need to set up an account with a clearinghouse? Are there additional fees?

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There is no need to set up an account with a clearinghouse, and there are no additional fees for electronic claims and remittance services. Our Enrollments team will assist you in enrolling with the clearinghouses used by Kareo. Kareo offers an integrated platform that includes cloud-based medical billing software for your practice combined with electronic connectivity to insurers, all provided under one affordable fee structure.

How soon can I begin sending electronic claims?

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You can begin sending electronic claims to all commercial insurance companies, such as Aetna, Cigna, United Healthcare, and many others, within 48 hours of signing up for Kareo. A few payers, such as Medicare, Medicaid, Blue Cross/Blue Shield, may require signup to file an insurance-specific enrollment form before you can submit electronic claims. Once these payers process your enrollment form, typically within 5-30 days, you can begin sending electronic claims to these payers immediately through Kareo.

What type of support can I expect after signing up?

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We offer a complete onboarding and training program with your subscription. Our team will be available to answer your questions as you complete the essential steps of your onboarding including watching our training videos, setting up a provider, enrolling in electronic claims, sending your first batch of electronic claims, and having your claims accepted by at least one major insurance company.

Upon sign up, you will be assigned a Success Coach who will be with you through your entire setup process. In addition, our Kareo Training Specialists will help guide you through our training webinars. For more information visit https://helpme.kareo.com/01_Kareo_PM

Kareo offers convenient self–service customer support resources at no additional charge with every subscription. This includes online help, user manuals, guides, training videos, knowledge bases, and our user community forum. You also receive ongoing help with any electronic claims or electronic remittance enrollment questions at no additional charge. We also offer email, chat, and phone support options.

What days and hours is your support available?

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Kareo support can be reached Monday through Friday, 5 AM – 5 PM (Pacific Time), excluding national holidays.

You can email: support@kareo.com, chat with a live agent: www.kareo.com/chat, or phone: 1-888-775-2736.

Can I process credit card payments from patients using Kareo?

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Yes, we offer you the flexibility to accept credit cards online, over the phone, or storing patient credit cards on file. It’s simple and affordable to set up an account and start processing credit cards in Kareo. The payments are processed through a merchant account, deposited directly into your bank account, and posted to Kareo. This can be used in conjunction with or without a card swiper. There are no set up or monthly fees, no contracts, and you can cancel anytime. It allows you to accept all forms of card types, including FSA, HSA, debit, Visa, MasterCard, and American Express. Rates are per transaction as follows:

  • Patient present in office charge: 2.3% + $0.30 tax per transaction,
  • Patient credit card on file or paying online 3.9% + $0.30 tax per transaction.

Can I use Kareo to submit electronic claims to all insurance companies?

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You can submit electronic claims to more than 4,000 insurers through Kareo. We support Medicare, Medicaid, Blue Cross, Blue Shield, and Tricare in every state. We also support major national insurers, such as Aetna, Cigna, Humana, and United Healthcare, as well as local IPAs and smaller insurers. To find out if you can submit electronic claims to a specific government payer or commercial insurance company, check out the Kareo medical billing software payer list.

Which insurance paper and electronic claim formats are supported by Kareo?

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We currently support professional claim formats, used for provider charges, using the CMS 1500 paper claim format and ANSI 837p electronic claim format. We also support institutional claim formats, both UB-04 and 837I, for Ambulatory Surgical Centers (ASC), Comprehensive Outpatient Rehabilitation Facility (CORF), and Outpatient Rehabilitation Facility (ORF).

Can I use Kareo to bill insurance companies for Out-of-Network providers?

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It is our experience that each insurance company may have a different policy regarding how they reimburse for medical claims associated with Out-of-Network providers and the level of electronic services (electronic claims, remittance, and eligibility) they support with Out-of-Network providers. These varying policies are independent of the medical software or clearinghouse used to bill them. So we recommend that you call each insurance company to receive a definitive answer regarding their claim reimbursement process and the electronic services they will allow as it relates to Out-of-Network providers.

What are the system requirements for Kareo?

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Windows 7 or newer version of Windows, 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor, 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit), a stable high-speed internet connection such as DSL, Cable Modem, or T1, and a 17” monitor with 1024x768 screen resolution. For a better Kareo desktop application experience we recommend: Windows 7 or newer version of Windows, 2 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor, 2GB RAM and a 19” monitor with 1280x1024 screen resolution.

Can I run Kareo on a Mac?

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Yes. You can access the Kareo platform in your web browser and may be accessed on any PC or Mac computer. For minimum requirements we recommend Firefox or Chrome browser installed, 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor, 2 gigabytes (GB) of RAM or more. For a better Kareo platform experience in the browser we recommend: 2 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor, 4 gigabytes (GB) RAM, and a 19” monitor with 1280x1024 screen resolution

How do you handle security and backups?

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Your data is securely encrypted, stored, and backed up in the cloud. All your data being sent to and downloaded from our servers is protected with industry-standard encryption. Kareo is compliant with all HIPAA Privacy and Security Rules. For more information about security, please read our Security Notice.

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Kareo EHR Resources

A platform designed for your medical billing company

Our complete platform includes all the functions and features to help you grow your medical billing company and your clients medical practice.

CLINICAL


Kareo Clinical delivers the EHR you always wanted. You’ll find everything you need to create notes, access critical information and navigate through your day with a new sense of speed and purpose.

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MARKETING


With Kareo Marketing, you get automated marketing and front office tools to help you build your brand online and connect with patients. We make it easy for patients to find you, choose you, promote you and keep coming back.

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MARKETPLACE


We constantly scour the nation looking for software or people-driven services that can provide valuable tools to help you expand or improve your business.

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TRUSTED FOR BILLING, YOUR BUSINESS GROWTH PLATFORM

Start using Kareo BillCo Edition today!

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Explore Kareo BillCo Edition Features

Browse these short videos, to get an idea of how Kareo Billco Edition works, and what's make it better than the rest.

Schedule a Demo

An intuitive, easy-to-use, cloud-based platform designed for billing companies and the practices they serve.

SCHEDULE DEMO
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Explore Kareo - Billco Edition Features

Browse these short videos, to get an idea of how Kareo Billco Edition works, and what's make it better than the rest.

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Schedule a Demo

Talk to one of our Customer Success Team members and learn how we can help make your billing company its best.

SCHEDULE DEMO

Plans and pricing
Kareo Practice Management - Billco Edition makes it easier to run your medical billing company. Take the first step today.

VIEW PLANS & PRICING