Kareo Practice Management

Practicing smarter
is easier with Kareo

We make it easier to run your small medical practice with simple to use, cloud-based management and billing that streamlines the way your office works.

Easier for everyone

Streamline everything, from scheduling to reporting. Our Practice Management solution makes managing it all easy.

Get paid faster

We have the tools and insights you need to get paid faster the first time, with less effort.

Anywhere access

Cloud-based tools make it easy to access information anywhere with less effort.

Watch how intuitive Practice
Management can be

Practice better in every way

From the front office to your back-end billing, Kareo Practice Management streamlines the way you work. It’s easy to use and proven powerful by the more than 25,000 providers that trust it for their small practices.

Schedule smarter

Set your practice up for maximum efficiency. Customize your schedule, create scheduling rules, and track productivity. You can even view and control across multiple devices.

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Collect quicker

Stay on top of patient receivables with Kareo’s powerful billing and collection tools. You can collect co-pays and deductibles, process credit cards, offer online bill pay, and send electronic patient statements with ease.

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Know more about your practice

See how your practice is performing anytime with easy to understand graphs and metrics. Find out how fast you’re getting paid, who’s not paying you, and drill down for details to help you take immediate action.

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Everything you need to
run your practice better

Simplify your medical billing and maintain control of your practice.

Comprehensive Dashboard

See a clear picture of your practice’s financial performance and tasks to complete.

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Complete Patient Management

Quickly enter patient data, see account alerts, and verify eligibility.

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Powerful Scheduler & Patient Reminders

Customize your schedule, track productivity, and manage reminders.

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Insurance Billing & Reporting

Ensure you get paid with advanced claim processing and tracking tools.

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Robust Patient Billing & Collections

Stay on top of patient A/R with features designed to maximize collections.

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Insurance Eligibility

 Increase collections by verifying insurance benefits.

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Meaningful Use Stage 2 Certified

Meet the highest standards for maintaining data confidentiality and secure sharing of information.

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ICD-10 Ready

Trust Kareo to guide you and your practice through a successful ICD-10 transition.

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Looking for more information?

Download the Kareo Practice Management datasheet

Get started with Kareo Practice Management

1. Create your account

Enter a few fields and you have an account.

2. Get the software

Download the Kareo Practice Management software in minutes.

3. Talk to a success coach

Your success coach will call to help you get started.

Pricing to fit your practice

Find the right Practice Management plan for your office. We’ve got options for everyone.

Have questions? Call us at 888.775.2736

We’re here to help

Our mission is simple: help you make your practice more successful. Right from the start, we make it easy to get up and running with Kareo. And that support is ongoing to make sure you’re always getting the most out of our solutions.

  • Free coaching

    For the first 90 days, you’ll have your own Kareo success coach – at no extra cost. Get the one-on-one attention and support you need right from the start.

  • Moving your files

    We’ll help you get your files from the cabinets and closets up to the cloud, so they can then be accessed anytime and from anywhere.

  • Your Style of Support

    Get support anytime, any way. You can contact us via phone, email or chat. We’re always here to help.

Specialties

A solution for every specialty

We’ve got you covered, from neurology to podiatry. We have the tools and resources you need to give your patients better care, and grow your practice.

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Features for


"We are receiving claims payments in as little as 5 days!"

– Kate Lewis Owner, The Speech Path

"Kareo cut our billing costs in half, and Customer Support has been phenomenal"

– Dr. Natalie Hodge

"They had extensive support that worked around my schedule, and didn't interfere with my patient care."

– Dr. Michelle Cunningham

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Simply the best

How do you know that Kareo is way ahead of the competition? We’ve won more awards, for one. We’re even ranked as Black Book’s #1 Integrated EHR, Practice Management and Revenue Cycle Management Software Vendor.

Black Book

#1 Integrated EHR/Practice Management & Revenue Cycle Management Software Vendors

Kareo was the only company to receive a top 4 ranking in every one of the criteria measured and achieved the top spot in 12 out of 18.

Black Book

#1 Physician Practice Management/Revenue Cycle Management

Kareo was the only company to receive a top 4 ranking in every one of the criteria measured and achieved the top spot in 12 out of 18.

Black Book

#1 Overall Integrated EHR, Billing, Physician Practice Management Software

Kareo was the only company to receive a top 4 ranking in every one of the criteria measured and achieved the top spot in 12 out of 18.

Black Book

#1 RCM Satisfaction By Practice Speciality Type

Kareo was the only company to receive a top 4 ranking in every one of the criteria measured and achieved the top spot in 12 out of 18.

Kareo Practice Management Resources

Make your practice more successful

We believe in the power of small practice. That’s why we offer free tools to help you measure and manage your practice successfully. From white papers to webinars and more, you’ll find everything you need, right here.

Frequently Asked Questions

Are prices per-practice, per-provider, or per-user?

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Our standard monthly subscription fee is $299 per physician provider. Discounts are available for non-physician providers (i.e., PA, NP, PT, etc.), so you can add users who support your doctors. There are no additional per–practice or per–user fees, and no set-up or cancellation fees. It’s pretty simple. If there are two providers in an office, the fee is $598 per month. (This pricing is an example based on our standard monthly subscription with no discounts or other promotions that may apply.) For more detail on pricing, visit our Plans & Pricing page.

Are there any setup fees or long-term contracts?

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Nope! No setup fees, and no long-term contract. You pay as you go on a month-to-month basis, and can cancel at any time. It’s that simple.

I see that you have different plans with different prices. How do those work and what do I need to know to choose the right plan?

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If you’re not sure which plan is right for you, we recommend you get a free consultation with one of our Sales Representatives. They will help you identify your needs and choose the right plan for your practice.

How long does it take to setup?

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Just minutes! Sign up now and start using your account immediately. You can begin sending electronic claims to all commercial insurance companies within 48 hours. Some payers, such as Medicare, Medicaid, Blue Cross/Blue Shield, may require sign-up to file an insurance-specific enrollment form before you can submit electronic claims. Once these payers process your enrollment form, typically within 5-30 days, you can begin sending electronic claims to these payers immediately through Kareo.

Can you import my data into Kareo?

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Yes! We are able to import a variety of data, ranging from patient demographics to insurance lists. Depending on which kind of data we are importing, some charges may apply. Pricing generally ranges from $250 to $1500, however Medisoft customers are free of charge. We can complete most projects within 5-7 business days. You can provide your data in a variety of formats, including a Comma–Separated Value (.CSV) or Microsoft Excel (.XLS), Text (.TXT), Access Database (MDB), etc. If you are unable to export/acquire your data, we can remotely access your system and attempt to acquire your data for you at no additional charge.

If for some reason, I would like to discontinue my subscription, can I export my data?

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Of course. If you are not completely satisfied with Kareo, you can export your data at any time at no additional charge. You can save a copy of your data to your local computer in standard file formats, such as Comma–Separated Value (.CSV) or Microsoft Excel (.XLS). This feature also allows you to store a backup copy of your data on your own computer, or take your data with you if you ever decide to cancel your subscription to Kareo.

When do you start billing me for my Kareo PM account?

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For the first month you will be billed a prorated fee based on the number of days you had access to the Kareo system. After that, subscription fees are billed a month in advance of service. We accept payment by direct debit to your checking account or by credit card including Visa, MasterCard, Discover, or American Express. Payments are due on the tenth day of each month. A minimum of one provider charge will be billed when you sign up.

Where can I review your agreement and pricing details?

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Our goal is to make it easy for you to do business with Kareo. For full details, review our Customer Subscription Agreement. Then, be sure to review our Pricing Policy, Customer Support Policy and Privacy Policy as well.

Do I need to set up an account with a clearinghouse? are there additional fees?

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You can begin sending electronic claims to all commercial insurance companies, such as Aetna, Cigna, United Healthcare, and many others, within 48 hours of signing up for Kareo. A few payers, such as Medicare, Medicaid, Blue Cross/Blue Shield, may require sign-up to file an insurance-specific enrollment form before you can submit electronic claims. Once these payers process your enrollment form, typically within 5-30 days, you can begin sending electronic claims to these payers immediately through Kareo.

How soon can I begin sending electronic claims?

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You can begin sending electronic claims to all commercial insurance companies, such as Aetna, Cigna, United Healthcare, and many others, within 48 hours of signing up for Kareo. A few payers, such as Medicare, Medicaid, Blue Cross/Blue Shield, may require signup to file an insurance-specific enrollment form before you can submit electronic claims. Once these payers process your enrollment form, typically within 5-30 days, you can begin sending electronic claims to these payers immediately through Kareo.

What type of support can I expect after signing up?

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We provide you with all the help and support you need during implementation and training, as well as ongoing support to ensure you get the most out of your Kareo software. Our team is available to answer your questions as you complete the essential steps of getting started, including watching our training videos, setting up a provider, enrolling in electronic claims, sending your first batch of electronic claims, and having your claims accepted by at least one major insurance company. Upon sign up, you will be assigned a Success Coach (CSC) who will give you one-on-one support through the entire set-up process. In addition, our Kareo Training Specialists will guide you through our training webinars. For more information visit http://www.kareo.com/help/practice-management/courses/live-webinars.

What kind of support can I receive once I've completed the implementation program?

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Kareo offers convenient self–service customer support resources at no additional charge with every subscription. This includes online help, user manuals, guides, training videos, knowledge bases, and our user community forum. You also receive ongoing help with any electronic claims or electronic remittance enrollment questions at no additional charge. If you require any other type of help from our customer support team after your first 30 days, we also offer email, chat, and phone support options. Our goal is to make this easy for you, and we’re here to help!

What days and hours is your support available?

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Kareo support can be reached Monday through Friday, 5 AM – 5 PM (Pacific Time), excluding national holidays. You can email: support@kareo.com, chat with a live agent: www.kareo.com/chat, or phone: 1-888-775-2736.

Can I process credit card payments from patients using Kareo PM?

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Of course! It’s simple and affordable to set up an account and start processing credit cards in Kareo. We offer you the flexibility to accept credit cards online, over the phone, or by storing patient credit cards on file. Payments are processed through a merchant account, deposited directly into your bank account, and posted to Kareo Practice Management. Payments can be processed with or without a card swiper. There are no set up or monthly fees, no contracts, and you can cancel anytime. Kareo allows you to accept all forms of card types, including FSA, HSA, debit, Visa, MasterCard, and American Express. Rates are per transaction as follows:
• Patient present in office charge: 2.3% + $0.30 tax per transaction
• Patient credit card on file or paying online 3.9% + $0.30 tax per transaction.

Can I use Kareo to submit electronic claims to all insurance companies?

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You can submit electronic claims to more than 4,000 insurers through Kareo. We support Medicare, Medicaid, Blue Cross, Blue Shield, and Tricare in every state. We also support major national insurers, such as Aetna, Cigna, Humana, and United Healthcare, as well as local IPAs and smaller insurers. To find out if you can submit electronic claims to a specific government payer or commercial insurance company, check out the Kareo medical billing software payer list.

Which insurance paper and electronic claim formats are supported by Kareo?

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We currently support professional claim formats used for provider charges, using the CMS 1500 paper claim format and ANSI 837p electronic claim format. We also support institutional claim formats, both UB-04 and 837I, for Ambulatory Surgical Centers (ASC), Comprehensive Outpatient Rehabilitation Facility (CORF), and Outpatient Rehabilitation Facility (ORF).

Can I use Kareo to bill insurance companies for Out-of-Network providers?

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In our experience, each insurance company may have a different policy regarding how they reimburse for medical claims associated with Out-of-Network providers and the level of electronic services (electronic claims, remittance, and eligibility) they support with these providers. These policies are independent of the medical software or clearinghouse used to bill them. We recommend that you call each insurance company to receive a definitive answer regarding their claim reimbursement process and the electronic services they will allow as it relates to Out-of-Network providers.

What are the system requirements for Kareo?

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You need a modern Windows PC with a high speed Internet connection such as DSL, cable modem, or T1. The minimum requirements are a Windows PC with a 1 GHz Intel Pentium III processor, Microsoft Windows XP operating system (Service Pack 2 or higher), 1024x768 screen resolution, 17 inch monitor, and 256 MB RAM. We recommend, however, that you use a PC with a 2 GHz Intel Pentium 4, Pentium D, or Core processor, 1280x1024 screen resolution, 19 inch monitor or larger, and 1GB RAM.

Can I run Kareo Practice Management on a Mac?

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Kareo is a native Windows-based application that you install onto your computer in order to access your online patient and medical billing information. For Macs, we recommend using virtualization to access a Windows-based application such as Kareo. Virtualization is explained on the "Good to Know" (http://store.apple.com/us/browse/guide/windows) page of the Apple website.

How do you handle security and backups?

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Your data is securely encrypted, stored, and backed up in the cloud. All your data being sent to and downloaded from our servers is protected with the highest industry-standard encryption. Kareo EHR is compliant with all HIPAA Privacy and Security Rules. For more information about security, please read our Security Notice.

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Kareo EHR Resources

Everything you need, all in one place

Our complete suite of tools can help you give your patients the best experience.

Kareo EHR


Better Patient Care

Kareo EHR is designed by doctors, for doctors. It gives you the freedom to practice the way you want to – face to face with your patients.

Kareo Practice Management


Manage & Measure

Our Practice Management software makes the everyday operations of your small practice easier and more efficient.

Kareo Billing Services


Getting Paid

Let our experienced team handle your complicated billing issues and get you paid faster.

Ready to go practice?

Start Kareo Practice Management today