Kareo Practice Management
is easier with Kareo
We make it easier to run your small medical practice with simple to use, cloud-based management and billing that streamlines the way your office works.
If you are a high volume billing company please click here.
Easier for everyone
Streamline everything, from messaging to scheduling to reporting. Our Practice Management solution makes managing it all easy.
Get paid faster
We have the tools and insights you need to get paid faster the first time, with less effort.
Cloud-based tools make it easy to access information anywhere with less effort.
Watch how intuitive practice
management can be
Practice better in every way
From the front office to your back-end billing, Kareo Practice Management streamlines the way you work. It’s easy to use and proven powerful by the more than 30,000 providers that trust it for their small practices.
Set your practice up for maximum efficiency. Customize your schedule, create scheduling rules, and track productivity. You can even view and control across multiple devices.SCHEDULE A DEMO
Stay on top of patient receivables with Kareo’s powerful billing and collection tools. You can collect co-pays and deductibles, process credit cards, offer online bill pay, and send electronic patient statements with ease.SCHEDULE A DEMO
Know more about your practice
See how your practice is performing anytime with easy to understand graphs and metrics. Find out how fast you’re getting paid, who’s not paying you, and drill down for details to help you take immediate action.SCHEDULE A DEMO
Flexibility with Secure Messaging
Built-in messaging allows you to securely communicate with your biller, patients and employees.SCHEDULE A DEMO
Everything you need to
run your practice better
Simplify your medical billing and maintain control of your practice.
See a clear picture of your practice’s financial performance and tasks to complete.Watch Video
Complete Patient Management
Quickly enter patient data, see account alerts, and verify eligibility.Watch Video
Customize your schedule, track productivity and run reports.Watch Video
Insurance Billing & Reporting
Ensure you get paid with advanced claim processing and tracking tools.Watch Video
Robust Patient Billing & Collections
Stay on top of patient A/R with features designed to maximize collections.Watch Video
Increase collections by verifying insurance benefits.Watch Video
Secure Messaging System
Built in secure messaging allows you to securely communicate with your biller, patients and employees.Watch Video
Trust Kareo to guide you and your practice through a successful ICD-10 transition.Learn More
Looking for more information?
Download the Kareo Practice Management datasheet
Get started with Kareo Practice Management
1. Create your account
Enter a few fields and you have an account.
2. Get the software
Download the Kareo Practice Management software in minutes.
3. Talk to a success coach
Your success coach will call to help you get started.
Pricing to fit your practice
Find the right Practice Management plan for your office. We’ve got options for everyone.
The Kareo Suite helps you manage your whole practice better – front office, back office, and all of your clinical needs.Learn More
First 50 Claims Free
Perfect for new practices or specialty practices with lower patient volumes.Learn More
If you are a non-physician provider you are entitled to a fifty percent discount.Learn More
Have questions? Call us at 888.775.2736
We’re here to help
Our mission is simple: help you make your practice more successful. Right from the start, we make it easy to get up and running with Kareo. And that support is ongoing to make sure you’re always getting the most out of our solutions.
For up to 90 days, you’ll have your own Kareo success coach – at no extra cost. Get the one-on-one attention and support you need right from the start.
Moving your files
We’ll help you get your files from the cabinets and closets up to the cloud, so they can then be accessed anytime and from anywhere.
Your Style of Support
Get support anytime, any way. You can contact us via phone, email or chat. We’re always here to help.
Simply the best
How do you know that Kareo is way ahead of the competition? We’ve won more awards, for one. We’re even ranked as Black Book’s #1 Integrated EHR, Practice Management and Revenue Cycle Management Software Vendor.
Kareo Practice Management Resources
Make your practice more successful
We believe in the power of small practice. That’s why we offer free tools to help you measure and manage your practice successfully. From white papers to webinars and more, you’ll find everything you need, right here.
Medical Office Software Guide
How to Change Your Medical Billing Software: From Choosing a System to Data Conversion
3 Easy Ways to Increase Revenue by 25%
Frequently Asked Questions
Are prices per-practice, per-provider, or per-user?
Our standard monthly subscription fee is $299 per physician provider. There is additional, lower pricing for non-physician providers (i.e., PA, NP, PT, etc.). You can add additional users to the account who support that provider. There are no additional per–practice or per–user fees and no set-up or cancellation fees. For example, if there were two providers in an office, the fee would be $598 per month. (This pricing is an example based on our standard monthly subscription with no discounts or other promotions that may apply with specials or with our partner applications.) For more detail on pricing, visit our Plans & Pricing page.
Are there any setup fees or long-term contracts?
No. There are no setup fees and no long-term contract. You simply pay as you go on a month-to-month basis and can cancel at any time.
I see that you have different plans with different prices. How do those work and what do I need to know to choose the right plan?
It is best that you get a free consultation with one of our Sales Representatives to identify your needs so you can choose the right plan for your practice.
How long does it take to setup?
You can sign up now and start using your account immediately. You can begin sending electronic claims to all commercial insurance companies within 48 hours. A few payers, such as Medicare, Medicaid, Blue Cross/Blue Shield, may require signup to file an insurance-specific enrollment form before you can submit electronic claims. Once these payers process your enrollment form, typically within 5-30 days, you can begin sending electronic claims to these payers immediately through Kareo.
Can you import my data into Kareo?
Yes. Kareo does offer Data Import s. We are able to import a variety of data, ranging from patient demographics to insurance lists. There may be a charge for our import services, which will depend on the kind of data we will be importing. The price generally ranges from $250 to $1500, however Medisoft customers are free of charge. We are able to complete most projects within 5-7 business days. You can provide your data in a variety of formats, including a Comma–Separated Value (.CSV) or Microsoft Excel (.XLS), Text (.TXT), Access Database (MDB), etc. Alternatively, if you are unable to export/acquire your data, we can remotely access your system and attempt to acquire your data for you at no additional charge.
If for some reason, I would like to discontinue my subscription, can I export my data?
Yes. If you are not completely satisfied, you can export your data at any time at no additional charge. You can save a copy of your data to your local computer in standard file formats, such as Comma–Separated Value (.CSV) or Microsoft Excel (.XLS). This provides you with the flexibility to store a backup copy of your data on your own computer or take your data with you if you ever decide to cancel your subscription to Kareo.
When do you start billing me for my Kareo PM account?
Subscription fees are billed a month in advance of service, except for the first month when you are billed a prorated fee based on the number of days you had access to the Kareo system. We accept payment by direct debit to your checking account or by credit card including Visa, MasterCard, Discover, or American Express. Payments are due on the tenth day of each month. A minimum of one provider charge will be billed when you sign up.
Where can I review your agreement and pricing details?
Do I need to set up an account with a clearinghouse? are there additional fees?
There is no need to set up an account with a clearinghouse, and there are no additional fees for electronic claims and remittance services. Our Enrollments team will assist you in enrolling with the clearinghouses used by Kareo. Kareo offers an integrated solution that includes web-based medical billing software for your practice combined with electronic connectivity to insurers, all provided under one affordable fee structure.
How soon can I begin sending electronic claims?
You can begin sending electronic claims to all commercial insurance companies, such as Aetna, Cigna, United Healthcare, and many others, within 48 hours of signing up for Kareo. A few payers, such as Medicare, Medicaid, Blue Cross/Blue Shield, may require signup to file an insurance-specific enrollment form before you can submit electronic claims. Once these payers process your enrollment form, typically within 5-30 days, you can begin sending electronic claims to these payers immediately through Kareo.
What type of support can I expect after signing up?
We have a robust implementation and training program with your subscription. Our knowledgeable implementation team will be available to answer your questions as you complete the essential steps of your implementation including watching our training videos, setting up a provider, enrolling in electronic claims, sending your first batch of electronic claims, and having your claims accepted by at least one major insurance company. Upon sign up, you will be assigned a Customer Success Coach (CSC) who will be with you through your entire setup process. In addition, our Kareo Training Specialists will help guide you through our training webinars. For more information visit http://www.kareo.com/help/practice-management/courses/live-webinars.
What kind of support can I receive once I've completed the implementation program?
Kareo offers convenient self–service customer support resources at no additional charge with every subscription. This includes online help, user manuals, guides, training videos, knowledge bases, and our user community forum. You also receive ongoing help with any electronic claims or electronic remittance enrollment questions at no additional charge. If you require any other type of help from our customer support team after your first 30 days, we also offer email, chat, and phone support options.
What days and hours is your support available?
Can I process credit card payments from patients using Kareo PM?
Yes, we offer you the flexibility to accept credit cards online, over the phone, or storing patient credit cards on file. It’s simple and affordable to set up an account and start processing credit cards in Kareo. The payments are processed through a merchant account, deposited directly into your bank account, and posted to Kareo PM. This can be used in conjunction with or without a card swiper. There are no set up or monthly fees, no contracts, and you can cancel anytime. It allows you to accept all forms of card types, including FSA, HSA, debit, Visa, MasterCard, and American Express. Rates are per transaction as follows:
• Patient present in office charge: 2.3% + $0.30 tax per transaction
• Patient credit card on file or paying online 3.9% + $0.30 tax per transaction.
Can I use Kareo to submit electronic claims to all insurance companies?
You can submit electronic claims to more than 4,000 insurers through Kareo. We support Medicare, Medicaid, Blue Cross, Blue Shield, and Tricare in every state. We also support major national insurers, such as Aetna, Cigna, Humana, and United Healthcare, as well as local IPAs and smaller insurers. To find out if you can submit electronic claims to a specific government payer or commercial insurance company, check out the Kareo medical billing software payer list.
Which insurance paper and electronic claim formats are supported by Kareo?
We currently support professional claim formats, used for provider charges, using the CMS 1500 paper claim format and ANSI 837p electronic claim format. We also support institutional claim formats, both UB-04 and 837I, for Ambulatory Surgical Centers (ASC), Comprehensive Outpatient Rehabilitation Facility (CORF), and Outpatient Rehabilitation Facility (ORF).
Can I use Kareo to bill insurance companies for Out-of-Network providers?
It is our experience that each insurance company may have a different policy regarding how they reimburse for medical claims associated with Out-of-Network providers and the level of electronic services (electronic claims, remittance, and eligibility) they support with Out-of-Network providers. These varying policies are independent of the medical software or clearinghouse used to bill them. So we recommend that you call each insurance company to receive a definitive answer regarding their claim reimbursement process and the electronic services they will allow as it relates to Out-of-Network providers.
What are the system requirements for Kareo?
You need a modern Windows PC with a high speed Internet connection such as DSL, cable modem, or T1. The minimum requirements are a Windows PC with a 1 GHz Intel Pentium III processor, Microsoft Windows XP operating system (Service Pack 2 or higher), 1024x768 screen resolution, 17 inch monitor, and 256 MB RAM. We recommend, however, that you use a PC with a 2 GHz Intel Pentium 4, Pentium D, or Core processor, 1280x1024 screen resolution, 19 inch monitor or larger, and 1GB RAM.
Can I run Kareo Practice Management on a Mac?
Kareo is a native Windows-based application that you install onto your computer in order to access your online patient and medical billing information. For Macs, we recommend using virtualization to access a Windows-based application such as Kareo. Virtualization is explained on the "Good to Know" (http://store.apple.com/us/browse/guide/windows) page of the Apple website.
How do you handle security and backups?
Your data is securely encrypted, stored, and backed up in the cloud. All your data being sent to and downloaded from our servers is protected with industry-standard encryption. Kareo EHR is compliant with all HIPAA Privacy and Security Rules. For more information about security, please read our Security Notice.
Kareo EHR Resources
Everything you need, all in one place
Our complete suite of tools can help you give your patients the best experience.
Kareo EHR is designed by doctors, for doctors. It gives you the freedom to practice the way you want to – face to face with your patients.Learn More
Kareo offers access to automated practice marketing & reputation management tools to help providers find and engage with their patients seamlessly.Learn More
Our practice management software makes the everyday operations of your small practice easier and more efficient.Learn More
Let our experienced team handle your complicated billing issues and get you paid faster.Learn More
Ready to go practice?