We believe in independent practices
We’ve chosen to focus on independent practices because we believe in what you do. We share the vision that independent practices are the best place for building relationships with patients and providing the most meaningful care. In fact, we believe that this is why people become health care providers in the first place.
Practice better when everything works together
Kareo is the only cloud-based, clinical and business management platform designed specifically for the independent practice. Our integrated modules work together as part of a seamless platform, so you have helpful tools to tackle your toughest administrative challenges. These tools include electronic health records, practice management, marketing, patient engagement and billing software. Plus, you’ll find proven, integrated third-party apps and services in Kareo Marketplace to make your life even easier.
Kareo by the numbers
About our customers
50,000
Number of current providersThere are over 50,000 physicians and other healthcare providers that use the Kareo platform.
About the company
$120 million
Company ownershipKareo is a privately held company that has raised more than $120 million in investment from top-tier venture capital firms.
75,000
Active usersThere are over 75,000 billers, office managers, doctors, providers, physician assistants, nurse practitioners and therapists that trust Kareo to run a better practice.
15 years
Length of time in businessKareo was founded in 2004 and has been in business for over 15 years.
18 billion
Annual claim revenue processedWe processed more than $18 billion in insurance claims through the Kareo platform in 2017.
5
LocationsWe have offices in California, Nevada, North Carolina, Florida and Texas.
60 million
Secure patient recordsThere are over 60 million patient records currently managed through the Kareo platform.
545
Number of employeesKareo has approximately 545 full-time equivalent employees.
45
Specialties servedWe have experience serving over 45 different medical specialties in all 50 states.
20x
GrowthKareo has grown revenue more than 20x over the past 5 years.
About our customers
50,000
Number of current providersThere are over 50,000 physicians and other healthcare providers that use the Kareo platform.
75,000
Active usersThere are over 75,000 billers, office managers, doctors, providers, physician assistants, nurse practitioners and therapists that trust Kareo to run a better practice.
18 billion
Annual claim revenue processedWe processed more than $18 billion in insurance claims through the Kareo platform in 2017.
60 million
Secure patient recordsThere are over 60 million patient records currently managed through the Kareo platform.
45
Specialties servedWe have experience serving over 45 different medical specialties in all 50 states.
About the company
$120 million
Company ownershipKareo is a privately held company that has raised more than $120 million in investment from top-tier venture capital firms.
13 years
Length of time in businessKareo was founded in 2004 and has been in business for over 13 years.
5
LocationsWe have offices in California, Nevada, North Carolina, Florida and Texas.
800
Number of employeesKareo has approximately 800 full-time equivalent employees.
20x
GrowthKareo has grown revenue more than 20x over the past 5 years.
What customers are saying
At Kareo customer satisfaction is our primary goal. Our customers and their challenges are wide-ranging, but all share a need to improve their practice, productivity and care delivery. Kareo looks to be a valued partner that provides proven solutions backed by amazing customer care and training support services. See what Kareo customers have to say about their experiences.
Awards & Accolades
Kareo was awarded the 2018 United States Ambulatory EHR Enabling Technology Leadership Award
Kareo was ranked #1 by BlackBook for four years in a row
Kareo was ranked as a leader among EHRs by Software Advice
Security
Kareo engages external certifying bodies and independent auditors to ensure the policies, processes, and controls established and operated by Kareo meet or exceed applicable regulatory requirements and industry best-practices.
HIPAA
Kareo enables covered entities and their business associates subject to the U.S. Health Insurance Portability and Accountability Act (HIPAA) to leverage the secure Kareo environment to process, maintain, and store protected health information, and Kareo will be signing business associate agreements with such customers.
HITRUST
The Health Information Trust Alliance, or HITRUST, is a United States organization that, in collaboration with healthcare, technology, and information security leaders, has established a Common Security Framework (CSF) that can be used by all organizations that create, access, store, or exchange sensitive and/or regulated data. The CSF includes a prescriptive set of security controls that seek to consolidate the requirements of multiple regulations and standards.
PCI DSS
PCI DSS Kareo regularly performs self-assessments of the PCI DSS under the Payment Card Industry (PCI) Data Security Standard (DSS) for the handling of credit card information.
FIPS-140-2
The Federal Information Processing Standard (FIPS) Publication 140‐2 is a US government security standard that specifies the security requirements for cryptographic modules protecting sensitive information. To support customers with FIPS 140‐2 requirements, ePHI data storage and SSL‐terminating load balancers in Kareo’s products operate using FIPS 140‐2 validated hardware.
Training and support
Free 1-1 Success Coaching
Our dedicated Success Coach to guide you through your Kareo onboarding. Your Success Coach is your single-point of contact and will work with you on a 1-to-1 basis, so you'll get all the attention and support you need to make the transition simple.
Free Phone and Email Support
You have access to email, live chat, and phone support. Live Chat and Phone support is provided during normal business hours of 5am to 5pm Pacific Time. For email support, we target a 2 business day turn-around or less.
Flexible Online Training
Work with your Success Coach to determine the best training plan for you and your practice. Full online learning environment, handy reference tools, and live webinars are available for your convenience. ...Kareo University
Assisted Payer Enrollments
A specialized enrollment expert will work on your behalf to eliminate the laborious paperwork and uncertainty associated with signing-up with a new clearinghouse and getting electronic services setup with insurance companies.
