(888)775-2736We believe in independent practices
We’ve chosen to focus on independent practices because we believe in what you do. We share the vision that independent practices are the best place for building relationships with patients and providing the most meaningful care. In fact, we believe that this is why people become health care providers in the first place.
Practice better when everything works together
Kareo is the only cloud-based, clinical and business management platform designed specifically for the independent practice. Our integrated modules work together as part of a seamless platform, so you have helpful tools to tackle your toughest administrative challenges. These tools include electronic health records, practice management, marketing, patient engagement and billing software. Plus, you’ll find proven, integrated third-party apps and services in Kareo Marketplace to make your life even easier.
Kareo by the numbers
About our customers
75,000
Number of current providersThere are over 75,000 physicians and other healthcare providers that use the Kareo platform.
About the company
$120 million
Company ownershipKareo is a privately held company that has raised more than $120 million in investment from top-tier venture capital firms.
150,000
Active usersThere are over 150,000 billers, office managers, doctors, providers, physician assistants, nurse practitioners and therapists that trust Kareo to run a better practice.
16 years
Length of time in businessKareo was founded in 2004 and has been in business for over 16 years.
25 billion
Annual claim revenue processedWe processed more than $25 billion in insurance claims through the Kareo platform in 2019.
3
LocationsWe have offices in Irvine, San Diego and Costa Rica.
80 million
Secure patient recordsThere are over 80 million patient records currently managed through the Kareo platform.
485
Number of employeesKareo has approximately 485 full-time equivalent employees.
45
Specialties servedWe have experience serving over 45 different medical specialties in all 50 states.
20x
GrowthKareo has grown revenue more than 20x over the past 5 years.
About our customers
75,000
Number of current providersThere are over 75,000 physicians and other healthcare providers that use the Kareo platform.
150,000
Active usersThere are over 150,000 billers, office managers, doctors, providers, physician assistants, nurse practitioners and therapists that trust Kareo to run a better practice.
25 billion
Annual claim revenue processedWe processed more than $25 billion in insurance claims through the Kareo platform in 2019.
80 million
Secure patient recordsThere are over 80 million patient records currently managed through the Kareo platform.
45
Specialties servedWe have experience serving over 45 different medical specialties in all 50 states.
About the company
$120 million
Company ownershipKareo is a privately held company that has raised more than $120 million in investment from top-tier venture capital firms.
16 years
Length of time in businessKareo was founded in 2004 and has been in business for over 16 years.
3
LocationsWe have offices in Irvine, San Diego and Costa Rica.
485
Number of employeesKareo has approximately 485 full-time equivalent employees.
20x
GrowthKareo has grown revenue more than 20x over the past 5 years.
What customers are saying
At Kareo customer satisfaction is our primary goal. Our customers and their challenges are wide-ranging, but all share a need to improve their practice, productivity and care delivery. Kareo looks to be a valued partner that provides proven solutions backed by amazing customer care and training support services. See what Kareo customers have to say about their experiences.
What the industry is saying
Kareo has received accolades from the most trusted firms in the healthcare industry.
Kareo is the #1 EMR/PM for practices with 1-10 providers
Best in KLAS recognition further validates Kareo's focus on a passionate customer-centric approach.
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Kareo was awarded the 2020 best practices award by Frost and Sullivan
Kareo was awarded the 2020 United States Ambulatory EHR Enabling Technology Leadership Award
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Kareo Clinical is ONC Certified
Enhanced EHR functionality makes it easier for independent practices to comply with MACRA and earn positive payment adjustments.
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Here to help you, help your patients
No matter your needs, our software is flexible enough to pave the path that’s best for your organization.
Security
Kareo engages external certifying bodies and independent auditors to ensure the policies, processes, and controls established and operated by Kareo meet or exceed applicable regulatory requirements and industry best-practices.
HIPAA
Kareo enables covered entities and their business associates subject to the U.S. Health Insurance Portability and Accountability Act (HIPAA) to leverage the secure Kareo environment to process, maintain, and store protected health information, and Kareo will be signing business associate agreements with such customers.
HITRUST
The Health Information Trust Alliance, or HITRUST, is a United States organization that, in collaboration with healthcare, technology, and information security leaders, has established a Common Security Framework (CSF) that can be used by all organizations that create, access, store, or exchange sensitive and/or regulated data. The CSF includes a prescriptive set of security controls that seek to consolidate the requirements of multiple regulations and standards.
PCI DSS
PCI DSS Kareo regularly performs self-assessments of the PCI DSS under the Payment Card Industry (PCI) Data Security Standard (DSS) for the handling of credit card information.
FIPS-140-2
The Federal Information Processing Standard (FIPS) Publication 140‐2 is a US government security standard that specifies the security requirements for cryptographic modules protecting sensitive information. To support customers with FIPS 140‐2 requirements, ePHI data storage and SSL‐terminating load balancers in Kareo’s products operate using FIPS 140‐2 validated hardware.
Training and support
Free Success Coaching
A dedicated Success Coach will guide you through onboarding onto the Kareo Platform. Your Success Coach is your single point of contact, who will work with you on a personal basis, so you get all the attention and support needed to make your transition smooth and simple.
How Can We Help You?
You have access to our world class support team via email, live chat, and phone at no additional cost. Live chat and phone support are provided during normal business hours of 5am – 4pm PST. Email support targets response times of two business days or less.
Flexible Online Training
Work with your Success Coach to determine the best training track for you, your practice and your staff. Kareo University offers a full online learning environment, handy reference tools, and we have live webinars available for your convenience, with just a click.
Assisted Payer Enrollments
A specialized enrollment expert will work on your behalf to eliminate the laborious paperwork and uncertainty associated with signing-up with a new clearinghouse. Getting your electronic services setup with insurance companies has never been smoother.
