KAREO FOR BILLING COMPANIES

Designed for billers.
Trusted by practices.

Kareo's intuitive, cloud-based platform puts billing companies in control of their business and the practices they serve. Learn why over 1,600 billing companies trust Kareo.

Built for Every Business Size

Whether you’re a contract biller, starting a new billing company, or an established organization — Kareo helps you run a more profitable business.

Designed from Industry Expertise

Kareo took our experience working with over 1,600 billing companies and 50,000 providers to develop a platform tailored to your needs.

Your Trusted Partner

Kareo is committed to your success. Our award-winning platform and services help you attract, manage, and retain clients.

SUPPORT THROUGH THE ENTIRE BILLING PROCESS

Kareo was built with the biller’s daily workflow in mind. In fact, Kareo began as a software solution for billing companies. As a medical biller, your day is filled with much more than submitting claims to insurance companies. It includes revenue management activities, claim submissions and review, coding, insurance verifications, payment processing, regular communications with your practices, reporting, and so much more.

Learn how Kareo helps streamline these daily tasks, so you can focus on optimizing your practices' revenue.

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Biller Features

Increase Operational Efficiency

Stay focused throughout the day with a robust “to-do” list that highlights all of your tasks.

A/R Management

Reduce days in accounts receivable with our comprehensive end-to-end claim tracking. Available in both the enterprise and web application.

Practice Features

Billing Analytics

Give your practices piece of mind throughout the month with up-to-date, customizable financial health snapshots that are available on any device.

Easy and Accurate Charge Capture

Eliminate the need for paper with the option to create charges, encounters, and visit notes.

Biller Features

Increase Operational Efficiency

Stay focused throughout the day with a robust “to-do” list that highlights all of your tasks.

A/R Management

Reduce days in accounts receivable with our comprehensive end-to-end claim tracking. Available in both the enterprise and web application.

Practice Features

Billing Analytics

Give your practices piece of mind throughout the month with up-to-date, customizable financial health snapshots that are available on any device.

Easy and Accurate Charge Capture

Eliminate the need for paper with the option to create charges, encounters, and visit notes.

Customer Success Story

Medical Billing Unlimited

Watch Case Study

“We chose to go with Kareo for a couple reasons. It was fairly easy to set up and the pricing was a lot better for us as a company. Kareo has been very hands-on with us since the beginning.”

Joshua Santillan, Chief Operations Officer

Learn more about how MBU was able to streamline their claims process with Kareo.
Billing Company Features

Everything You Need from a
Medical Billing Platform

Kareo delivers tools to make your workflow with practices more efficient. Freeing you to focus on maximizing reimbursements, while your practices concentrate on delivering quality care.

Advanced Reporting and Insights

With Kareo Analytics you can see the big picture—then drill down to the finite details—for all of your practices.*

Complete Patient & Document Management (Both Biller and Practice)

Give your scanner a break. With your practices on Kareo, you get complete access to patient notes and encounter documents.

Accurate Charge Capture & Management

Review charges captured directly in Kareo to ensure accuracy and reduce rejections.

Smarter Insurance Billing & Patient Collections

Help your practice get paid with advanced claim processing, tracking tools, and features designed to provide visibility into A/R.

Secure Messaging System

Built-in secure messaging lets you communicate efficiently with your practices. When using Kareo Clinical, your providers can do the same with their patients and staff.

Boost Your Business with Co-Branding

Add your company logo and colors to the Kareo platform to boost your credibility and brand presence with practices.*
*Available as an add-on service

Practice Features

Empower Your Practices
with Kareo

Kareo's integrated platform gives your clients streamlined access to all major functions of their practice.

Powerful Scheduler & Appointment Reminders

Kareo's front office tool lets users customize their schedule, manage patient alerts, and send appointment reminders.

Mobile Access

Increase your providers’ flexibility with mobile access to documents, encounters and at-a-glance practice overviews.

Insightful Billing Overview

With Billing Analytics, your providers get piece of mind with an at-a-glance view of their practice's financial health.

PRICING THAT’S TAILORMADE FOR YOU

Get Started with Kareo

Kareo has pricing options based on the size and needs of your business. Contact us for more information.

We’re Here to Help

Kareo’s mission is simple: to enable the success of your business and the practices you serve. From day one, we make it easy to get up and running. Once onboarded, our support team is ready to make sure that your success continues.

Dedicated Customer Success Coach

Your CSC provides you with personal attention and support throughout your onboarding to Kareo.

Transfer Your Data With Ease

We’ll help you transition your files to the cloud, so you can access them anytime—and from anywhere.

Flexible Support Options

Get support any way you want. You can contact our billing company support team via phone, email, or chat. We’re here to help!

“Kareo makes me look good to my clients. If you have a good technology partner, you will be successful. I’ve been able to grow with Kareo about 400%.”

“Since we went with Kareo we’ve grown our revenue by 130%. We have great peace of mind, we provide a better service and it’s helped us financially. I think anyone would be pleased by that result.”

“Kareo was the clear choice for my billing company needs...I am very satisfied with the ease of use, support, and robust features it has to offer. I am extremely happy with my decision to go with Kareo.”

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Kareo Keeps You Connected to the Billing Community

Recipient of the Vendor Service Award in 2015 for our contribution to the development of HBMA.

Provide Your Clients With An Award-Winning Experience

2018 United States Ambulatory EHR Enabling Technology Leadership Award
Rated as a leader among EHRs by Software Advice
Customer satisfaction leader in medical practice management software for small practices
Kareo is ranked one of the top 20 most popular EHRs by Capterra

KAREO BILLING COMPANY RESOURCES

Positioning You for Success

Kareo was created to help serve medical billing companies. That’s why we offer free resources to support successful measurement and management of your billing company. You’ll find many great resources here—from white papers to webinars, and more.

Frequently Asked Questions

Are prices per–practice, per–provider, or per–user?

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Kareo offers flexible pricing options for billing companies to accommodate your unique business needs, including monthly subscription rates or transaction-based pricing options. Contact a Kareo Solutions Consultant to get a personalized account review, and they will provide you with the best pricing options for your company.

Are there any setup fees or long-term contracts?

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Kareo has various term options available based on the pricing model that works best for you, including month-to-month options. Speak with one of our Solutions Consultants to learn more.

In addition, we have onboarding solutions that include free access to a Customer Success Coach (CSC) and training through Kareo University. Personalized training options are also available.

How long does it take to setup my account?

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Once you sign up with Kareo, a dedicated CSC will contact you within 24 hours to welcome you and assist with account set up. Your CSC will help coordinate your entire onboarding timeline, which includes initial account setup, enrollments, claims processing, and ERA receipt. Additionally, our Kareo Training Specialists will help guide you through available e-learning options.

We are committed to your success and expect to have your account fully implemented within 90 days of your account being setup. To learn more about the onboarding process, visit our help page to learn more about the steps needed to get started.

How soon can I begin sending electronic claims?

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You can begin sending electronic claims to all commercial insurance companies, such as Aetna, Cigna, United Healthcare, and many others, within 48 hours of signing up for Kareo. A few payers, such as Medicare, Medicaid, Blue Cross/Blue Shield, may require authorization of an enrollment form before you can submit electronic claims. Once these payers process your enrollment form, typically within 5-30 days, you can then send electronic claims to these payers through Kareo.

Can I use Kareo to submit electronic claims to all insurance companies?

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You can submit electronic claims to more than 4,000 insurers through Kareo. We support Medicare, Medicaid, Blue Cross, Blue Shield, and Tricare in every state. We also support major national insurers, such as Aetna, Cigna, Humana, and United Healthcare, as well as local IPAs and smaller insurers.

Does Kareo help import my data?

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Kareo has support options available to assist in importing data into the Kareo platform. Pricing for data imports begins at $250, with the total cost being determined by the data sets requested and the size of your data project.

How will Kareo bill my account?

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Subscription fees are billed a month in advance of service, except for the first month when you are billed a prorated fee based on the number of days you had access to Kareo on the following month’s invoice. We accept payment by direct debit to your checking account or by Visa, MasterCard, Discover, or American Express. Payments are due on the tenth day of each month.

Where can I review your agreement and pricing details?

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We want to make it easy to use Kareo. For more details, review our Customer Subscription Agreement. Then, be sure to review our Pricing Policy, Customer Support Policy and Privacy Policy as well.

Do I need to set up an account with a clearinghouse? Are there additional fees?

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Kareo has a dedicated Enrollments team that will assist you in clearinghouse enrollment at no additional cost.

When is your support team available?

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Kareo Support can be reached Monday through Friday, between 8am ET/5am PT and 8pm ET/5pm PT, excluding national holidays.

Help center articles are available on Kareo’s support site or you can reach out directly to the Kareo Support Team via chat, email, or phone.

Can I process credit card payments from patients using Kareo?

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Yes, we offer you and your providers the flexibility to accept credit cards in person, online, over the phone, or through patient credit cards on file. It’s simple and affordable to set up an account and start processing credit cards in Kareo and can be used with or without a card swiper. The payments are processed through a merchant account, deposited directly into your bank account, and posted to Kareo. There are no set up or monthly fees, no contracts, and you can cancel anytime. It allows you to accept all forms of card types, including FSA, HSA, Visa, MasterCard, Discover, and American Express. The rate per transaction is 2.75% + $0.30.

Which insurance paper and electronic claim formats are supported by Kareo?

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We currently support professional claim formats, used for provider charges, using the CMS 1500 paper claim format and ANSI 837p electronic claim format. We also support institutional claim formats, both UB-04 and 837I, for Ambulatory Surgical Centers (ASC), Comprehensive Outpatient Rehabilitation Facility (CORF), and Outpatient Rehabilitation Facility (ORF).

What are the system requirements for Kareo?

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Windows 7 or newer version of Windows is required to run the Kareo Billing desktop application. Visit the Kareo help page to get up-to-date system requirement information.

Can I run Kareo on a Mac?

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The Kareo web application runs in a web browser and may be accessed on any PC or Mac computer. As a billing company, you will also need to run the Kareo Billing desktop application, which is Windows-based. Mac users can seamlessly run Windows applications on their system by acquiring a compatibility program and Windows license. Visit Kareo’s help page to learn more about program options.

How do you handle security and backups?

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Your data is securely encrypted, stored, and backed up in the cloud. All your data being sent to and downloaded from our servers is protected with industry-standard encryption. Kareo is compliant with all HIPAA Privacy and Security Rules. For more information about security, please read our Security Notice.

If for some reason, I would like to discontinue my subscription, can I export my data?

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Yes. If you are not completely satisfied, you can export your data at any time at no additional charge. You can save a copy of your data to your local computer in standard file formats, such as Comma–Separated Value (.CSV) or Microsoft Excel (.XLS). This provides you with the flexibility to store a backup copy of your data on your own computer or take your data with you if you ever decide to cancel your subscription to Kareo.

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Kareo EHR Resources

A platform designed for your medical billing company

Our complete platform includes all the functions and features to help you grow your medical billing company and your clients medical practice.

CLINICAL


Kareo Clinical delivers the EHR you always wanted. You’ll find everything you need to create notes, access critical information and navigate through your day with a new sense of speed and purpose.

Learn More

ENGAGE


With Kareo Engage, you get automated marketing and front office tools to help you build your brand online and connect with patients. We make it easy for patients to find you, choose you, promote you and keep coming back.

Learn More

MARKETPLACE


We constantly scour the nation looking for software or people-driven services that can provide valuable tools to help you expand or improve your business.

Learn More

Designed for billers. Trusted by Practices.

Sign up for Kareo today!

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Explore Kareo BillCo Edition Features

Browse these short videos, to get an idea of how Kareo Billco Edition works, and what's make it better than the rest.

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An intuitive, easy-to-use, cloud-based platform designed for billing companies and the practices they serve.

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Explore Kareo - Billco Edition Features

Browse these short videos, to get an idea of how Kareo Billco Edition works, and what's make it better than the rest.

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Schedule a Demo

Talk to one of our Customer Success Team members and learn how we can help make your billing company its best.

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Plans and pricing
Kareo Practice Management - Billco Edition makes it easier to run your medical billing company. Take the first step today.

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