(866) 93-TEBRA (83272)Customer Support Policy
Support hours of operation and step-by-step instructions
Hours of Operation:
Mon-Fri, 5am-4pm (Pacific Time), excluding national holidays.
Scheduled Maintenance:
Scheduled maintenance may occur between 7pm-4am (Pacific Time), during weekends and holidays or with 24 hour notice.
How to Get Software Support for Kareo Clinical, Kareo Billing, and Kareo Marketing (including Kareo DoctorBase):
| Step 1: |
Visit the Kareo Help Center to access how-to articles, video tutorials, feature guides, FAQs, the community forum and more. |
| Step 2: |
If you cannot find your answer in the Kareo Help Center, choose one of the following options to contact Kareo customer Support:
|
How to Get Support For Kareo Billing Services:
| Step 1: |
If you have your biller’s direct contact information, please contact them directly. |
| Step 2: |
If you do not have your biller’s direct contact information, call the Kareo Billing Service customer service line at 855-689-8166. |
