Mental Health Practice EHR & Management Software

Kareo, your mental health success platform

Demand for mental health services is growing and getting paid is becoming more complicated. At Kareo, our goal is to help you provide better patient care, efficiently manage billing, and grow your practice. We’ve created an easy-to-use platform to help you manage your clinical, billing, marketing, patient collections, and telehealth needs.

Choose a plan that’s tailored for your mental health practice and spend your time where it matters. From getting found online to getting paid, Kareo can help your practice succeed.

PROVIDE QUALITY
PATIENT CARE

Take better care of your patients with Kareo. Improve the quality of care you provide with our easy to use, cloud-based EHR

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Get paid more,
faster

Let Kareo take the complexity from your billing. We have the tools and reports mental health providers need to get paid faster the first time, with less effort.

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Shine online,
connect with patients

Use our practice marketing and patient engagement functions to attract new patients, manage your online presence and communicate with existing patients.

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One integrated platform three powerful solutions

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Kareo Clinical

Provide Quality Patient Care

Kareo Clinical lets you do the work that matters most, caring for the emotional and behavioral health of your patients. Use our cloud based mobile friendly EHR to manage scheduling, appointment reminders, registration, patient notes, e-prescribing, EPCS, superbills, secure messaging, patient payments, compliance and more.

Kareo Clinical Key features

Mental Health focused

Take advantage of over 50 existing mental, behavioral and psychiatry templates or create a custom one to meet your needs. Leverage treatment plans and clinical notes that were design specifically for the mental health specialty, so you can spend less time in front of a computer and more time delivering treatment to your patients.

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Optimize delivery of treatment

Use flexible, comprehensive treatment plans to build a structured set of goals, objectives and timelines that best fit each of your individual patient needs that can also be shared and easily modified as your patients complete their course of action.

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eRx & EPCS

ePrescribing and Electronic Prescribing for Controlled Substances (EPCS) capabilities will save time and help reduce phone calls for you and your staff.

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Built for mobile

Improve your productivity with touch and go simplicity. Kareo works to match your work flow. We built an application for iPad, iPhone and Apple Watch that allows you to view appointments, write notes, send superbills with ease!

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Use Telehealth

Boost your practice efficiency and patient satisfaction by seamlessly integrating video visits into existing practice workflows. See your patients over HIPAA-compliant video with full reimbursement

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Appointment reminders

Recurring appointment reminders via email, text and phone help you increase revenue by reducing the number of “no-shows” to better manage your wait lists.

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Digital Collection of Patient Screenings

Refine clinical decision making through the digital collection and display of screening results from HAM-A, PCL-5, PHQ-9 and GAD-7 forms that can be captured directly into your patient's chart.

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Medication History

Access to 24 months of patient medication history helps detect possible substance abuse issues among patients. Checks for medication errors and alerts in the workflow allow for greater patient safety and improved clinical outcomes.

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Kareo Billing

Get Paid More, Faster

With Kareo Billing, there’s no better software to support the mental health billing process. Our web and mobile applications help you easily manage eligibility, patient billing, reauthorizations, claims management, patient payments, secure messaging and compliance. Plus with our billing analytics and reporting tools you have the ability to efficiently monitor your practice performance.

Kareo Billing Key features

Collect Patient Payments

Our comprehensive end-to-end claim tracking has smart checks and balances built right into your workflows. Record payments, view outstanding balances and collect what you are owed faster. It's patient billing made easy.

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Insurance Collections Tracking

Insurance Collections provides tracking and insight into the status of claims submitted to payers. Kareo helps you code correctly, stay fully compliant, eliminate denials and avoid lost revenue.

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Billing Analytics

Billing Analytics provide you with an easy way to gauge your practice’s financial health. You can view insights on your patient visits, billing, collections, and accounts receivable.

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Kareo Engage

Shine Online, Connect with Patients

Kareo Engage makes it easy for mental health patients to find you on search engines, on Yelp and more! Then use online scheduling, patient reminders, patient communications and patient surveys to reduce no-shows and improve your patient experience.

Kareo Engage Key features

Manage Online Presence

Kareo Engage makes it easy to publish and manage provider and practice information across more than 70 online directories. With automatic information checking, you'll have the confidence in knowing that your practice details stay accurate and up to date.

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Connect better with patients and reduce costly no-shows

Patients can book appointments directly on your provider profile page. And you can send automated text, email and voice recorded reminders ensuring patients keep coming back.

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Practice Analytics at your fingertips

Get visibility into the health of your practice with a comprehensive dashboard which includes a return on investment (ROI) calculator. Also, learn about new patient reviews and upcoming appointments.

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Stress-Free Online Patient Intake

Reduce manual data entry errors and eliminate redundant steps throughout your patient intake process, ensuring that critical patient information is captured prior to their appointment.

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Digital Collection of Patient Screenings

Electronically send and receive common screening tools, like PHQ-9, PCL-5 and GAD-7 forms, prior to patient appointments that allow you to prepare the appropriate adjustments towards their treatment.

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Kareo Patient Kiosk

Revolutionize your in-office intake with Kareo Kiosk, a digital patient intake experience, that eliminates the need for administrative data entry and paper intake forms.

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Managed billing

Medical billing experts you can trust

Focus on caring for patients and providing excellent service—not sweating over claims and patient statements. Kareo matches you with a trusted independent billing company that knows the industry and will optimize your reimbursements. You get more than just billing services expertise—you get a team of specialists dedicated to your success.

Managed Billing Key features

Claim Tracking

Follow your claims from charge submission to payment posting. Claim Tracking lets you monitor where your claims are and what's being done to get you paid.

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Billing Analytics

Stay on top of your billing, productivity, and track your performance. Measure key performance indicators to ensure that you are achieving your revenue goals.

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Billing Tasks

Don’t let billing tasks slow you down. Manage all your tasks in one, easy-to-use inbox. And with Kareo Mobile you can view and complete tasks anywhere.

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Budget Friendly Pricing

Kareo has budget-friendly pricing options for mental health providers. Low-volume options are also available and are eligible for discounted pricing if you submit fewer than 50 claims per month.

Choose the plan that’s right for you.

Are you a physician or a psychiatrist? Click here to learn more about Kareo Physician pricing.

Managed Billing

Mental Health Providers should focus on the wellness of their patients and providing excellent care—not sweating over claims and patient statements.
Let Kareo billing experts ensure that your billing and claims are being taken care of properly.

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Group Discount

Group discounts are available when you sign up multiple providers. Click the button below to contact a solution consultant.

Large Practice

If you run a large mental health practice or are looking to outsource your billing click the button below to contact a solution consultant.

Customer Success Coaching

Once you sign up with Kareo you will be assigned a Customer Success Coach dedicated to the success of your implementation. We understand the anxiety and stress that accompany transitions and change in the workplace. With the user friendliness of our applications and the personal assistance of a Customer Success Coach, your set up process can be completed in a matter of weeks if not days!

ENROLLMENTS

As part of your Kareo onboarding experience you will receive FREE Kareo training and Assisted Enrollments through our clearinghouse partners. Your dedicated Customer Success Coach will ensure your enrollment process is fast and hassle free.

CREDENTIALING

While critical to the success of a practice, credentialing is a complex and time-consuming distraction from providing quality care to patients–but it doesn’t need to be. Our credentialing experts know all the payers, what they require, and what actions are needed to get successfully credentialed.

Mental Health Resources

Below you will be able to browse through a collection of resources that have been created by industry experts specifically for mental health practices like yours.

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Compliance

Trust Kareo to help you navigate the complex regulatory landscape and ensure that your practice is compliant and your customer data is secure.

Frequently Asked Questions

Why should I choose Kareo over another company?

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Kareo was recently ranked best in class PM and EHR for practices with 1-10 providers by KLAS. Built for independent practices and designed by doctors, Kareo’s plans include key features that are refreshingly simple to use. Plus, all plans include onboarding, training, and customer support.

How do I set up my practice with Kareo Patient Collect and process patient payments?

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Kareo has partnered with Stripe to provide a robust, secure, and seamless integrated experience for both practice and patient within the Kareo Platform. Activation of certain features of Kareo Patient Collect requires a services agreement subject to approval by Stripe at its sole discretion. Standard rates for patient payment credit card services apply per Kareo's Pricing Policy.

Does Kareo offer mobile applications?

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Yes! Kareo provides a practice-facing native iOS application at no additional cost. We also have a patient-facing mobile Kareo Kiosk application that runs on iOS or Android.

Are there specific system requirements to use your platform?

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The Kareo platform is a cloud-based platform and is available for those on Macs and PCs.

I see that you have different plans with different prices. How do those work and what do I need to know to choose the right plan?

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It is best that you get a free consultation with one of our Solution Consultants to identify your needs so you can choose the right plan for your practice.

Are prices per practice, per provider, or per user?

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Our subscription fees are priced at a provider level. You can add additional users to the account who support that provider. There are no additional per–practice or per-user fees.

How do I send out a referral or receive a referral?

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You can do this electronically right within Kareo. We have a secure direct messaging feature that allows you to send and receive referrals as well as receive consults back. We also allow you to eFax summary documents.

Does Kareo integrate with other leading software vendors?

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Please visit the Kareo Marketplace to view dozens of other partners that integrate with Kareo. We have partners that specialize in telehealth, collections, payment processing, mobile charge capture, marketing and more. Visit the Kareo MarketPlace to see all of our integrated partnerships.

What our customers are saying

4.2 Star Rating
with over 480 reviews
4.5 Star Rating
with over 70 reviews
4.5 Star Rating
with over 60 reviews

"Kareo is user-friendly and easy for your clients to use too."

DR. Jared Hull

"Kareo will help you do what you do best and that’s getting back to helping people."

Dan Young

"Everything is so easy to access and so easy to see."

CHERYL DAY
Join the 75,000 providers who already trust Kareo Get started today

Awards & Accolades

How do you know that Kareo is way ahead of the competition?
We've won more awards, for one. We're even ranked as Black Book's
#1 Integrated EHR, Practice Management and Revenue Cycle Management
Software Vendor for 4 years in a row!