Alli Center, a mental health practice in Coralville, Iowa, had just celebrated its two-year anniversary when COVID-19 struck. Suddenly, like practices across the country, it faced multiple threats including emotional havoc to their patients, financial impact to its 20 employees and an uncertain future for this young clinic. Simultaneously, Alli Center was transitioning from a previous EHR that was a total fiasco due primiarily to its poor customer service, to Kareo's EHR. The move turned out to be a successful one and added much relief to an already stressful time for Alli Center.
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