Rick Kaufman did not start off in the medical billing business, but you wouldn’t know that judging by the success of his company, Billing Advantage. Established in 2004, Billing Advantage has 110 practices with more than 200 providers in 26 states and bills an average of $1.2 million each month on behalf of its practitioners.
When Rick and his partner Donna decided to start Billing Advantage it was because they knew mental health billing, a particularly unique area of medical billing. “We established the billing service as a way to generate more revenue so that we could offer health insurance to our therapists,” says Rick, CEO of Billing Advantage. “At first, we mostly handled other therapists that we knew. But then we started getting referrals from them and began adding new clients. We now provide general medical billing services for a wide range of specialties.”
The company soon outgrew the billing software they were using, which Rick had developed. He found he was spending more time maintaining the software than managing the firm’s growth. He knew he needed a better solution.
After looking at several other billing software options, Rick chose Kareo Practice Management (PM). As a software developer, biller, and clinician, he was in a unique position to evaluate the different products on the market. He felt that Kareo was, hands down, the best available software to get the job done. Ten years later, he still feels it was the right choice.
“Kareo had the best range of services and seemed the ideal fit for a medical billing company,” he notes. It offered features that streamlined billing and provided cost efficiencies, making it a great solution to manage billing for practices of all sizes.
These cost efficiencies, along with the system’s flexibility, have allowed Billing Advantage to focus on growth and provide a cost-effective solution for their customers.
Rick appreciates that Kareo provides the same level of high-quality customer service to Billing Advantage that they provide to their customers. “I’ve always found Kareo’s team to be outstanding and very responsive. They are open to suggestions on how to improve the system, and extremely responsive on urgent issues.”
Overall, Rick says Kareo has been a boon for his medical billing business. “We have greater peace of mind, we provide a better service, and it’s helped us financially. Since we went with Kareo, we have grown our revenue by 130%. I think anyone would be pleased by that result.”
To learn more about how Kareo has helped Billing Advantage serve so many providers successfully, read the full case study.