Starting a new practice can be daunting even for a healthcare veteran like Mary Lou Alonso, NP, who has 30 years of experience. The challenges go beyond those of a traditional small business. There are the added pieces of setting up medical billing and putting in place processes for scheduling, clinical documentation, and much more.
When Mary Lou Alonso decided to go out on her own, she knew all of this, and she looked for a software and services partner who could help get her new practice off the ground successfully. “I belong to a group of Nurse Practitioners who meet to talk about these types of business issues,” she recalls. “Someone suggested Kareo. I have worked with a lot of different systems, and I was impressed with what Kareo offered.”
Mary Lou was looking for a complete solution—practice management, electronic health records, and billing services. “We were being pursued aggressively by other companies, but in the end, I chose Kareo because it offered a whole solution for a low flat rate each month, and I really liked the documentation in the EHR. It seemed to be made for small practices like mine.”
The flat rate was all inclusive, and there were no contracts or extra fees. Other vendors had told Mary Lou there would be additional fees for credentialing or adding more staff. She liked that she could see her billing at any time and at very deep level of detail. And as a provider she also liked the documentation, which she says is easy to use. She appreciates that with the documentation, she can easily go back and review what she has entered.
“The thing I like most about Kareo is that it is designed for small practices like mine,” Mary Lou says. “It is easy to use and offers lots of flexibility. It has the features I want and very personal service and support. And, I get all of that for a price that my new business can afford.”
To learn more about Mary Lou and the Simple Start program for new practices, read the full case study.