Join the next live webinar event or listen to pre-recorded sessions
Learn the latest trends, tips, and tricks of successful medical billing and practice management through our educational webinar series. Well respected industry leaders discuss topics like coding, compliance, incentives, staff management, and much more!
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Archived Webinars
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Listen, Learn, Implement. The Ins & Outs of Stage 2 of Meaningful Use
The rules are changing for the EHR Incentive Program. Are you ready? Experienced medical practice expert Elizabeth Woodcock guides you through the requirements for Meaningful Use Stage Two—and recent announcements that will affect Stage One. Discover what the government will require in Stage Two—and what it will take for your providers to successfully qualify.
1hr 2min
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What Small Practice Need to Know about Meaningful Use Now
If you are just getting started with Meaningful Use (MU) or haven’t implemented an EHR yet, this webinar tells you what you need to know now. You’ll learn about the basic requirements, incentives and penalties, where we have been, and where we are headed.
1hr 4min
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Marketing for Medical Practice Profitability
This very popular webinar discusses a handful of simple, free strategies you should employ for your medical practice(s). Whether you are new to marketing or a little more seasoned, there is something in this webinar that you’ll find useful.
1hr 2min
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3 Innovative Ways to Improve Collections
Getting paid. It’s one of the biggest challenges that all medical practices face. But it can be especially tough for small practices to collect payments from patients. Rochelle Glassman talks about some innovative ways to increase your collections from high-deductible and self-pay patients and shorten your revenue cycle.
1hr 2min
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Transitional Care Management Services: Everything you need to know!
Betsy Nicoletti, MS, CPC
Discover a new, non-face-to-face, reimbursable service introduced by Medicare in 2013 called “Transitional Care Management Services” or TCM. Betsy Nicoletti clearly defines TCM, explains which providers are eligible, and the processes required to use these codes to get paid for care management.
1hr 2min
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Getting Paid In 2013 – What You Need to Know
Elizabeth Woodcock, MBA, FACMPE
This high energy webinar highlights the key changes in payment for physicians in 2013. You’ll learn about new CPT codes, overview of 2013 Medicare fee schedule changes and impact on reimbursement, place of service clarifications, Affordable Care Act implications and “voluntary” incentive programs.
1hr 2min
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Effective Appeals in Medical Billing: Breaking Through the Barricade to Get Paid
Elizabeth Woodcock, MBA, FACMPE
Learn the three-step process to determine when a denied claim needs to be appealed, discover key phrases to include in an appeal letter to get your denial overturned, and more!
1hr 18min
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Finish Strong: Make 2012 Your Most Profitable Year!
Karen Zupko
Karen Zupko, an expert in practice and revenue management for medical practices, will coach you to sprint for operational improvements that result in year-end bonuses!
1hr 18min
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Stop Denials in Their Tracks: Get Paid the First Time by Health Care Insurers
Betsy Nicoletti, M.S., CPC
In this webinar, you will hear how to stop denials in their tracks: to assess denial rates in your practice, how to investigate the cause of the denials and how to prevent denials in the future.
1hr 18min
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Using RVUs to Improve Your Bottom Line
Sara Larch, MSHA, FACMPE
Medical practices have been using Relative Value Units (RVUs) since they were adopted by Medicare in 1992. In this webinar, learn how RVUs are calculated, using RVUs to improve your analysis, and more.
1hr 26min
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Getting Paid Accurately: The National Health Insurer Report Card and Your Practice
Frank Cohen
Does your practice know how to best manage preventive services to maximize revenue appropriately? This webinar describes key strategies including: The importance of benefit verification prior to services; Coding preventive services for commercial patients and Medicare patients; Reporting other services provided at an annual exam; and much more.
1hr 15min
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Government Incentives for Medical Practices: Tips and Tools to Qualify, Participate and Get Paid
Elizabeth W. Woodcock, MBA, FACMPE, CPC
Today’s opportunities include several federally based incentive programs that can mean extra cash for physicians. In this webinar, you’ll learn how to participate – and succeed – in qualifying for bonuses through the array of incentive programs offered to eligible providers who treat Medicare or Medicaid patients.
1hr 25min
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Optimizing Office Visits for Preventive Services
Betsy Nicoletti, M.S., CPC
Does your practice know how to best manage preventive services to maximize revenue appropriately? This webinar describes key strategies including: The importance of benefit verification prior to services; Coding preventive services for commercial patients and Medicare patients; Reporting other services provided at an annual exam; and much more.
1hr 24min
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Let's Collect Deductibles in 2012: Tips for Improving Self Pay Collections
Sara Larch, MSHA, FACMPE
Medical practices will have even more self pay patients in 2012 and the deductible category is the fastest growing portion of self pay. In this webinar, we focus on strategies that will help collect deductibles and increase revenue collected at time of service.
1hr 11min
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Getting Paid in 2012 – What You Need to Know Now to Make it Happen
Elizabeth W. Woodcock, MBA, FACMPE, CPC
The 2012 reimbursement environment isn’t just about fee schedules. New incentives, new coding rules and more are headed your way – and fast. Get practical tips and realistic strategies you can put into play now.
1hr 14min
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Guarding Your Revenue: How to Prevent and Uncover Embezzlement
Judy Capko & Joe Capko
Embezzlers can be brilliant at deception – they often flourish at your expense by creating a relationship of blind trust. In this webinar, you will learn to: Examine ways to deter the potential thief; Identify red flags that indicate someone may be taking money; Understand how to communicate your expectation with guarding practice finances; and more.
1hr 2min
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What You Need to Know About Selecting the Right EHR
Ron Sterling
Selecting the right EHR for your practice is crucial, but how do you know where to start? This webinar will present the key EHR components as well as important selection issues for your EHR effort.
1hr 12min
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How to Grow Your Billing Service – Having a Successful Sales Conversation
Paul Bernard, Jim Sholeff, Scott Cramer
Are you as good at selling your services as you’d like to be? There are techniques in sales, just as in many other fields, that make the process easier and better. Learn key strategies from the experts in this webinar.
1hr 25min
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Managing Your Medical Billing Team: Get the Performance You Expect
Sara Larch, MSHA, FACMPE
In a world of rising operating costs, new EHR systems, and future new reimbursement models, physicians, practice managers and medical billing service owners more than ever must depend on their medical billing teams to deliver outstanding financial results. Learn “best practices” in management.
1hr 11min
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Everything You Need to Know About Maximizing Patient Collections
Elizabeth Woodcock, MBA, FACMPE, CPC
Learn everything your practice needs to know to maximize your patient collections performance. By learning from “best practice” trends and real-world examples, improve your bottom line. Discover how pre-visit processes can improve collections and how to structure them.
1hr 10min
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What You Can Do to Prepare for Medicare Payment Reductions
Betsy Nicoletti, M.S., CPC
What should practices do to protect their finances in the current environment? This webinar will describe key strategies including: How to evaluate incentive programs and determine which are best for your practice; How to review schedule management techniques to optimize revenue; and much more.
1hr 10min
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How to Grow Your Billing Service: Sales Strategies Based on World-Class Customer Service
Paul Bernard, Jim Sholeff, Scott Cramer
The ongoing challenge of finding new business for your billing service means you are constantly working to sell your services in addition to retaining the customers you have. How do you grow your customer base in this competitive atmosphere? Learn how with this webinar.
1hr 12min
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Preparing for ICD-10-CM: The Nitty-Gritty of Diagnosis Coding
Nancy Maguire, ACS, PCS, FCS, HCS-D, CRT
Nancy Maguire, ACS, PCS, FCS, HCS-D, CRT, a leading expert on ICD-10, will walk you through the nitty-gritty of diagnosis coding with ICD-10 and how to make a smooth transition for your practice. You’ll review: The differences between ICD-9 and ICD-10; The new structure of coding with ICD-10; How you should plan training for your staff; and much more.
1hr 25min
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Denial Management: Strategies to Improve Cash Flow in Medical Billing
Elizabeth Woodcock, MBA, FACMPE, CPC
Denials might be the most underestimated and poorly understood sources of significant cash leakage from your practice’s revenue cycle. Learn how to dig into the causes of claim denials in your practice and drastically reduce lost revenue: Assess denial patterns and discover root causes; Utilize more streamlined processes to correct and resubmit denials; and more.
1hr 10min
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How to Prepare for ICD-10/5010 to Reduce F41.1 (Anxiety Reaction)
Nancy Maguire, ACS, PCS, FCS, HCS-D, CRT
If you’ve heard about the need to prepare for the transition to ICD-10/5010, but are not sure where to start, or if you’ve started but are not sure you’re on the right track, join us for this practical webinar. You’ll learn: How to develop a plan of action; Who to involve in the transition; The differences between ICD-9 and ICD-10; and much more.
1hr 15min
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Medical Billing Compliance—How to Keep CMS Out of Your Business
Betsy Nicoletti, M.S., CPC
Billing and coding staff can decrease the risk of all types of government audits by avoiding the five deadly – and all too common – sins of compliance. This important session will provide information you need to know in order to stay compliant with CMS regulations.
1hr 5min
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Best Practices in Medical Billing: How to Incentivize Your Staff for Optimal Performance
Elizabeth Woodcock, MBA, FACMPE, CPC
Are you looking for new ways to supercharge your billing staff’s performance? In this webinar, you’ll learn the ins and out of designing creative and affordable staff incentives, putting them into action and – most importantly – assessing how well they work.
1hr
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Key Performance Indicators in Medical Billing: How to Make 2011 More Profitable for Your Practice than 2010
Elizabeth Woodcock, MBA, FACMPE, CPC
To maximize your revenue, you need to calculate, benchmark, and analyze key revenue cycle performance indicators. In addition to performance indicators, such as days in A/R, this program highlights denial rates and billing office costs.
1hr 16min
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Best Practices in Medical Billing: What the Most Successful Practices Know that You Don’t
Elizabeth Woodcock, MBA, FACMPE, CPC
During this informative webinar, you will learn proven methods to: Increase internal edits to reduce payer denials; Deploy automation to streamline workflow — and help staff work smarter; Develop — and apply — methodology for insurance follow up; and much more.
1hr


