WHY KAREO

We believe in independent practices

We’ve chosen to focus on independent practices because we believe in what you do. We share the vision that independent practices are the best place for building relationships with patients and providing the most meaningful care. In fact, we believe that this is why people become health care providers in the first place.

Practice better when everything works together

Kareo is the only cloud-based, clinical and business management platform designed specifically for the independent practice. Our integrated modules work together as part of a seamless platform, so you have helpful tools to tackle your toughest administrative challenges. These tools include electronic health records, practice management, marketing, patient engagement and billing software. Plus, you’ll find proven, integrated third-party apps and services in Kareo Marketplace to make your life even easier.

Kareo by the numbers

About our customers

50,000

Number of current providers

There are over 50,000 physicians and other healthcare providers that use the Kareo platform.

About the company

$120 million

Company ownership

Kareo is a privately held company that has raised more than $120 million in investment from top-tier venture capital firms.

75,000

Active users

There are over 75,000 billers, office managers, doctors, providers, physician assistants, nurse practitioners and therapists that trust Kareo to run a better practice.

15 years

Length of time in business

Kareo was founded in 2004 and has been in business for over 15 years.

20 billion

Annual claim revenue processed

We processed more than $20 billion in insurance claims through the Kareo platform in 2018.

5

Locations

We have offices in California, Nevada, North Carolina, Florida and Texas.

60 million

Secure patient records

There are over 60 million patient records currently managed through the Kareo platform.

545

Number of employees

Kareo has approximately 545 full-time equivalent employees.

45

Specialties served

We have experience serving over 45 different medical specialties in all 50 states.

20x

Growth

Kareo has grown revenue more than 20x over the past 5 years.

About our customers

50,000

Number of current providers

There are over 50,000 physicians and other healthcare providers that use the Kareo platform.

75,000

Active users

There are over 75,000 billers, office managers, doctors, providers, physician assistants, nurse practitioners and therapists that trust Kareo to run a better practice.

18 billion

Annual claim revenue processed

We processed more than $18 billion in insurance claims through the Kareo platform in 2017.

60 million

Secure patient records

There are over 60 million patient records currently managed through the Kareo platform.

45

Specialties served

We have experience serving over 45 different medical specialties in all 50 states.

About the company

$120 million

Company ownership

Kareo is a privately held company that has raised more than $120 million in investment from top-tier venture capital firms.

13 years

Length of time in business

Kareo was founded in 2004 and has been in business for over 13 years.

5

Locations

We have offices in California, Nevada, North Carolina, Florida and Texas.

800

Number of employees

Kareo has approximately 800 full-time equivalent employees.

20x

Growth

Kareo has grown revenue more than 20x over the past 5 years.

What customers are saying

At Kareo customer satisfaction is our primary goal. Our customers and their challenges are wide-ranging, but all share a need to improve their practice, productivity and care delivery. Kareo looks to be a valued partner that provides proven solutions backed by amazing customer care and training support services. See what Kareo customers have to say about their experiences.

  1. CUSTOMER QUOTE

    "I have used a few billing software programs over the years and always felt there has to be a better program out there. Kareo has put great effort into making both the EHR and ..."
    Adele Vonderharr, Billing Manager
    Level Eleven Physical Therapy
    PRODUCTS USED:
  2. CUSTOMER QUOTE

    "I started with the company 5 years ago. They were working on a different system that was hard to learn, when there was an issue you would have to leave a message and they ..."
    Jenee Wahlstrom, Billing Manager
    Advance Sports and Spine Therapy
    PRODUCTS USED:
  3. CUSTOMER QUOTE

    "I love the ease of using Kareo for my billing needs. The system is easy to use which makes my day smoother. It takes only seconds for the AR report to run and once open you ..."
    Kelli-Ann Wallace, Billing Manager
    FCHR PA d/b/a Four Corners Health & Rehabilitation
    PRODUCTS USED:
  4. CUSTOMER QUOTE

    "Kareo has made our practice much more efficient and has allowed myself more time to concentrate on other practice management tasks as the ease of flow from WEBPT (EHR) TO ..."
    Cynthia Willette, Office Manager
    Haight Pain
    PRODUCTS USED:
  5. CUSTOMER QUOTE

    "I taught my self Kareo with the training guide videos they have on their website and you can always referred back to them. Their customer service is awesome and trust me I ..."
    Karina Corona, Billing Manager
    Prompt Podiatry
    PRODUCTS USED:
  6. CUSTOMER QUOTE

    "I have been a podiatrist for over 20 years. When I first started in practice, we wrote our notes out and did paper billing. The first change in my practice was ..."
    Lorri Riley, Owner
    Lorri A Riley, DPM PC
    PRODUCTS USED:
  7. CUSTOMER QUOTE

    "I have been using Kareo for only a short time now, and I must say that the EHR is very user friendly and fits all my needs. The Practice Manager is much more involved, but ..."
    Robert Olsen, Owner
    Robert Olsen MD
    PRODUCTS USED:
  8. CUSTOMER QUOTE

    "I began using Kareo in July of 2013 with no prior billing experience. The staff at Kareo is so very helpful. They walked me through set up and before I knew it I was up ..."
    Martha Jennings, Billing Manager
    Comprehensive Behavioral Health
    PRODUCTS USED:
  9. CUSTOMER QUOTE

    "I really like the ability to tailor the user interface to meet my needs as a"
    Richard Kotomori, Provider
    Quality Life Group
    PRODUCTS USED:

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See how Kareo stacks up to the competition

Security

Kareo engages external certifying bodies and independent auditors to ensure the policies, processes, and controls established and operated by Kareo meet or exceed applicable regulatory requirements and industry best-practices.

HIPAA

Kareo enables covered entities and their business associates subject to the U.S. Health Insurance Portability and Accountability Act (HIPAA) to leverage the secure Kareo environment to process, maintain, and store protected health information, and Kareo will be signing business associate agreements with such customers.

HITRUST

The Health Information Trust Alliance, or HITRUST, is a United States organization that, in collaboration with healthcare, technology, and information security leaders, has established a Common Security Framework (CSF) that can be used by all organizations that create, access, store, or exchange sensitive and/or regulated data. The CSF includes a prescriptive set of security controls that seek to consolidate the requirements of multiple regulations and standards.

PCI DSS

PCI DSS Kareo regularly performs self-assessments of the PCI DSS under the Payment Card Industry (PCI) Data Security Standard (DSS) for the handling of credit card information.

FIPS-140-2

The Federal Information Processing Standard (FIPS) Publication 140‐2 is a US government security standard that specifies the security requirements for cryptographic modules protecting sensitive information. To support customers with FIPS 140‐2 requirements, ePHI data storage and SSL‐terminating load balancers in Kareo’s products operate using FIPS 140‐2 validated hardware.

Training and support

Free 1-1 Success Coaching

Our dedicated Success Coach to guide you through your Kareo onboarding. Your Success Coach is your single-point of contact and will work with you on a 1-to-1 basis, so you'll get all the attention and support you need to make the transition simple.

Free Phone and Email Support

You have access to email, live chat, and phone support. Live Chat and Phone support is provided during normal business hours of 5am to 4pm Pacific Time. For email support, we target a 2 business day turn-around or less.

Flexible Online Training

Work with your Success Coach to determine the best training plan for you and your practice. Full online learning environment, handy reference tools, and live webinars are available for your convenience. ...Kareo University

Assisted Payer Enrollments

A specialized enrollment expert will work on your behalf to eliminate the laborious paperwork and uncertainty associated with signing-up with a new clearinghouse and getting electronic services setup with insurance companies.