WHY KAREO

We believe in independent practices

We’ve chosen to focus on independent practices because we believe in what you do. We share the vision that independent practices are the best place for building relationships with patients and providing the most meaningful care. In fact, we believe that this is why people become health care providers in the first place.

Practice better when everything works together

Kareo is the only cloud-based, clinical and business management platform designed specifically for the independent practice. Our integrated modules work together as part of a seamless platform, so you have helpful tools to tackle your toughest administrative challenges. These tools include electronic health records, practice management, marketing, patient engagement and billing software. Plus, you’ll find proven, integrated third-party apps and services in Kareo Marketplace to make your life even easier.

Kareo by the numbers

About our customers

50,000

Number of current providers

There are over 50,000 physicians and other healthcare providers that use the Kareo platform.

About the company

$120 million

Company ownership

Kareo is a privately held company that has raised more than $120 million in investment from top-tier venture capital firms.

75,000

Active users

There are over 75,000 billers, office managers, doctors, providers, physician assistants, nurse practitioners and therapists that trust Kareo to run a better practice.

15 years

Length of time in business

Kareo was founded in 2004 and has been in business for over 15 years.

20 billion

Annual claim revenue processed

We processed more than $20 billion in insurance claims through the Kareo platform in 2018.

5

Locations

We have offices in California, Nevada, North Carolina, Florida and Texas.

60 million

Secure patient records

There are over 60 million patient records currently managed through the Kareo platform.

545

Number of employees

Kareo has approximately 545 full-time equivalent employees.

45

Specialties served

We have experience serving over 45 different medical specialties in all 50 states.

20x

Growth

Kareo has grown revenue more than 20x over the past 5 years.

About our customers

50,000

Number of current providers

There are over 50,000 physicians and other healthcare providers that use the Kareo platform.

75,000

Active users

There are over 75,000 billers, office managers, doctors, providers, physician assistants, nurse practitioners and therapists that trust Kareo to run a better practice.

18 billion

Annual claim revenue processed

We processed more than $18 billion in insurance claims through the Kareo platform in 2017.

60 million

Secure patient records

There are over 60 million patient records currently managed through the Kareo platform.

45

Specialties served

We have experience serving over 45 different medical specialties in all 50 states.

About the company

$120 million

Company ownership

Kareo is a privately held company that has raised more than $120 million in investment from top-tier venture capital firms.

13 years

Length of time in business

Kareo was founded in 2004 and has been in business for over 13 years.

5

Locations

We have offices in California, Nevada, North Carolina, Florida and Texas.

800

Number of employees

Kareo has approximately 800 full-time equivalent employees.

20x

Growth

Kareo has grown revenue more than 20x over the past 5 years.

What customers are saying

At Kareo customer satisfaction is our primary goal. Our customers and their challenges are wide-ranging, but all share a need to improve their practice, productivity and care delivery. Kareo looks to be a valued partner that provides proven solutions backed by amazing customer care and training support services. See what Kareo customers have to say about their experiences.

  1. ne

    October 2018- Newsletter

    Q&A With Kareo's Head of Data Security Data security has become a top priority across the healthcare industry. Learn how Kareo goes above and beyon ...
  2. ba

    5 Ways to Get Paid Under Value-Based Payment Models

    Under value-based payment models, payers increasingly reward high-quality services that improve outcomes. Find more ways to get paid using this value- ...
    By Lisa Eramo

    By Lisa Eramo
    Freelance Healthcare Writer & Editor

  3. ba

    Clean Claims Resource Roundup

    There's a renewed focus among independent medical practices to reduce insurance claims rejections and denials. Review some of the most common preventa ...
    By Aimee Heckman

    By Aimee Heckman
    Healthcare Business Consultant

  4. ba

    5 Tips to Boost Your Revenue Cycle Management

    RCM is important because it not only protects the cash flow of the practice, but it also informs business transactions and supports provider and staff ...
    By Lisa Eramo

    By Lisa Eramo
    Freelance Healthcare Writer & Editor

  5. ba

    Relieving Regulatory Burdens on Small Practices

    In today’s demanding environment, a small practice needs an information technology partner that can keep up with market trends. Learn more about rel ...
    By Tom Giannulli

    By Tom Giannulli
    Former Chief Medical Information Officer, Kareo

  6. ba

    Are You Smarter Than Your Payers? 3 Tips to Analyze Payer Reimbursement

    Accepting denials and underpayments as the status quo is one of the most common reasons why practices struggle to remain profitable. Use these three t ...
    By Lisa Eramo

    By Lisa Eramo
    Freelance Healthcare Writer & Editor

  7. ba

    Understanding the Medical Claims Process to Get Paid

    Improving your claims process improves the profitability of your business. Get valuable tips here to improve your claims process. ...
    By Aimee Heckman

    By Aimee Heckman
    Healthcare Business Consultant

  8. ba

    Are You Ready for the New Medicare Beneficiary Identifier?

    All new Medicare beneficiaries began receiving a Medicare Beneficiary Identifier (MBI) instead of the old Health Insurance Claim Number (HICN). Make s ...
    By Aimee Heckman

    By Aimee Heckman
    Healthcare Business Consultant

  9. ba

    Video Visit Etiquette: 10 Best Practices

    A certain level of care and professionalism is necessary to deliver a quality experience for patients. Learn more before your next telemedicine visit. ...
    By Lauren Cranford

    By Lauren Cranford
    Marketing Manager at Chiron Health

Pages

Security

Kareo engages external certifying bodies and independent auditors to ensure the policies, processes, and controls established and operated by Kareo meet or exceed applicable regulatory requirements and industry best-practices.

HIPAA

Kareo enables covered entities and their business associates subject to the U.S. Health Insurance Portability and Accountability Act (HIPAA) to leverage the secure Kareo environment to process, maintain, and store protected health information, and Kareo will be signing business associate agreements with such customers.

HITRUST

The Health Information Trust Alliance, or HITRUST, is a United States organization that, in collaboration with healthcare, technology, and information security leaders, has established a Common Security Framework (CSF) that can be used by all organizations that create, access, store, or exchange sensitive and/or regulated data. The CSF includes a prescriptive set of security controls that seek to consolidate the requirements of multiple regulations and standards.

PCI DSS

PCI DSS Kareo regularly performs self-assessments of the PCI DSS under the Payment Card Industry (PCI) Data Security Standard (DSS) for the handling of credit card information.

FIPS-140-2

The Federal Information Processing Standard (FIPS) Publication 140‐2 is a US government security standard that specifies the security requirements for cryptographic modules protecting sensitive information. To support customers with FIPS 140‐2 requirements, ePHI data storage and SSL‐terminating load balancers in Kareo’s products operate using FIPS 140‐2 validated hardware.

Training and support

Free 1-1 Success Coaching

Our dedicated Success Coach to guide you through your Kareo onboarding. Your Success Coach is your single-point of contact and will work with you on a 1-to-1 basis, so you'll get all the attention and support you need to make the transition simple.

Free Phone and Email Support

You have access to email, live chat, and phone support. Live Chat and Phone support is provided during normal business hours of 5am to 5pm Pacific Time. For email support, we target a 2 business day turn-around or less.

Flexible Online Training

Work with your Success Coach to determine the best training plan for you and your practice. Full online learning environment, handy reference tools, and live webinars are available for your convenience. ...Kareo University

Assisted Payer Enrollments

A specialized enrollment expert will work on your behalf to eliminate the laborious paperwork and uncertainty associated with signing-up with a new clearinghouse and getting electronic services setup with insurance companies.