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WHY KAREO

We believe in independent practices

We’ve chosen to focus on independent practices because we believe in what you do. We share the vision that independent practices are the best place for building relationships with patients and providing the most meaningful care. In fact, we believe that this is why people become health care providers in the first place.

Practice better when everything works together

Kareo is the only cloud-based, clinical and business management platform designed specifically for the independent practice. Our integrated modules work together as part of a seamless platform, so you have helpful tools to tackle your toughest administrative challenges. These tools include electronic health records, practice management, marketing, patient engagement and billing software. Plus, you’ll find proven, integrated third-party apps and services in Kareo Marketplace to make your life even easier.

Kareo by the numbers

About our customers

50,000

Number of current providers

There are over 50,000 physicians and other healthcare providers that use the Kareo platform.

About the company

$120 million

Company ownership

Kareo is a privately held company that has raised more than $120 million in investment from top-tier venture capital firms.

75,000

Active users

There are over 75,000 billers, office managers, doctors, providers, physician assistants, nurse practitioners and therapists that trust Kareo to run a better practice.

15 years

Length of time in business

Kareo was founded in 2004 and has been in business for over 15 years.

20 billion

Annual claim revenue processed

We processed more than $20 billion in insurance claims through the Kareo platform in 2018.

5

Locations

We have offices in California, Nevada, North Carolina, Florida and Texas.

60 million

Secure patient records

There are over 60 million patient records currently managed through the Kareo platform.

545

Number of employees

Kareo has approximately 545 full-time equivalent employees.

45

Specialties served

We have experience serving over 45 different medical specialties in all 50 states.

20x

Growth

Kareo has grown revenue more than 20x over the past 5 years.

About our customers

50,000

Number of current providers

There are over 50,000 physicians and other healthcare providers that use the Kareo platform.

75,000

Active users

There are over 75,000 billers, office managers, doctors, providers, physician assistants, nurse practitioners and therapists that trust Kareo to run a better practice.

18 billion

Annual claim revenue processed

We processed more than $18 billion in insurance claims through the Kareo platform in 2017.

60 million

Secure patient records

There are over 60 million patient records currently managed through the Kareo platform.

45

Specialties served

We have experience serving over 45 different medical specialties in all 50 states.

About the company

$120 million

Company ownership

Kareo is a privately held company that has raised more than $120 million in investment from top-tier venture capital firms.

13 years

Length of time in business

Kareo was founded in 2004 and has been in business for over 13 years.

5

Locations

We have offices in California, Nevada, North Carolina, Florida and Texas.

800

Number of employees

Kareo has approximately 800 full-time equivalent employees.

20x

Growth

Kareo has grown revenue more than 20x over the past 5 years.

What customers are saying

At Kareo customer satisfaction is our primary goal. Our customers and their challenges are wide-ranging, but all share a need to improve their practice, productivity and care delivery. Kareo looks to be a valued partner that provides proven solutions backed by amazing customer care and training support services. See what Kareo customers have to say about their experiences.

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January 2019- Newsletter

Does Your Medical Practice Meet Patient Expectations? Patient payments can represent 30% or more of your practice revenue, so the patient experi ...

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State of the Independent Practice Industry Report

The results are in! Kareo conducted a nationwide survey to collect data on the current state of the independent medical practice. Respondents spanned ...

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Kareo Analytics User Efficiency Guide

...

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Success Story: Family Medical Center

Kareo helped Family Medical Center reduce claim rejections and increase velocity of payments and reimbursements. ...

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Medical Billing Industry Report

The Revenue Cycle Management industry is poised for growth. Learn how billing companies are preparing for this trend. ...

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Success Story: Medical Claims Billing

Kareo helped optimize their business operations and primed them for growth. ...

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Getting Paid in 2019—What Independent Medical Practices Need to Know

Are you ready for this year's healthcare industry changes that will impact revenue at your independent medical practice? Get up to speed with this fre ...

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Medical Billing Industry Report

Kareo recently conducted a nationwide survey of medical billing companies with the goal of identifying key trends and sentiments around the medical bi ...

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December 2018- Newsletter

Getting Paid In 2019: What You Need To Know. Wondering how you'll keep up with all of the changes coming in the next year? Join us for this free web ...

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Pages

Kareo is ranked #374 on the Deloitte 2016 Technology Fast 500

Kareo is honored as one of the Top 50 best places to work in the US by Glassdoor

Kareo is one of America's 100 most promising companies for the second consecutive year

Kareo is one of the top workplaces in Orange County in 2015 - Now four years in a row!

Kareo is ranked as one of the fastest growing private companies by the Orange County Business Journal

Kareo is one of North America's top 100 companies in 2014 according to Red Herring

Kareo is ranked one of the top 20 most popular EHRs by Capterra

Kareo is recognized as one Medical Economics top 50 EHRs in 2014

Kareo was ranked as a leader among EHRs by Software Advice

Kareo Medical Billing Earns Editor’s Choice Award from CardRates

Kareo ranked highest in customer satisfaction for all-in-one medical practice management software for small practices

Kareo is awarded the 2018 United States Ambulatory EHR Enabling Technology Leadership Award

Kareo Named Market Leader in the Spring 2019 Medical Practice Management Software Customer Success Report

Security

Kareo engages external certifying bodies and independent auditors to ensure the policies, processes, and controls established and operated by Kareo meet or exceed applicable regulatory requirements and industry best-practices.

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HIPAA

Kareo enables covered entities and their business associates subject to the U.S. Health Insurance Portability and Accountability Act (HIPAA) to leverage the secure Kareo environment to process, maintain, and store protected health information, and Kareo will be signing business associate agreements with such customers.

HITRUST

The Health Information Trust Alliance, or HITRUST, is a United States organization that, in collaboration with healthcare, technology, and information security leaders, has established a Common Security Framework (CSF) that can be used by all organizations that create, access, store, or exchange sensitive and/or regulated data. The CSF includes a prescriptive set of security controls that seek to consolidate the requirements of multiple regulations and standards.

PCI DSS

PCI DSS Kareo regularly performs self-assessments of the PCI DSS under the Payment Card Industry (PCI) Data Security Standard (DSS) for the handling of credit card information.

FIPS-140-2

The Federal Information Processing Standard (FIPS) Publication 140‐2 is a US government security standard that specifies the security requirements for cryptographic modules protecting sensitive information. To support customers with FIPS 140‐2 requirements, ePHI data storage and SSL‐terminating load balancers in Kareo’s products operate using FIPS 140‐2 validated hardware.

Training and support

Free 1-1 Success Coaching

Our dedicated Success Coach to guide you through your Kareo onboarding. Your Success Coach is your single-point of contact and will work with you on a 1-to-1 basis, so you'll get all the attention and support you need to make the transition simple.

Free Phone and Email Support

You have access to email, live chat, and phone support. Live Chat and Phone support is provided during normal business hours of 5am to 5pm Pacific Time. For email support, we target a 2 business day turn-around or less.

Flexible Online Training

Work with your Success Coach to determine the best training plan for you and your practice. Full online learning environment, handy reference tools, and live webinars are available for your convenience. ...Kareo University

Assisted Payer Enrollments

A specialized enrollment expert will work on your behalf to eliminate the laborious paperwork and uncertainty associated with signing-up with a new clearinghouse and getting electronic services setup with insurance companies.

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