WHY KAREO

We believe in independent practices

We’ve chosen to focus on independent practices because we believe in what you do. We share the vision that independent practices are the best place for building relationships with patients and providing the most meaningful care. In fact, we believe that this is why people become health care providers in the first place.

Practice better when everything works together

Kareo is the only cloud-based, clinical and business management platform designed specifically for the independent practice. Our integrated modules work together as part of a seamless platform, so you have helpful tools to tackle your toughest administrative challenges. These tools include electronic health records, practice management, marketing, patient engagement and billing software. Plus, you’ll find proven, integrated third-party apps and services in Kareo Marketplace to make your life even easier.

Kareo by the numbers

About our customers

65,000

Number of current providers

There are over 65,000 physicians and other healthcare providers that use the Kareo platform.

About the company

$120 million

Company ownership

Kareo is a privately held company that has raised more than $120 million in investment from top-tier venture capital firms.

150,000

Active users

There are over 150,000 billers, office managers, doctors, providers, physician assistants, nurse practitioners and therapists that trust Kareo to run a better practice.

16 years

Length of time in business

Kareo was founded in 2004 and has been in business for over 16 years.

25 billion

Annual claim revenue processed

We processed more than $25 billion in insurance claims through the Kareo platform in 2019.

3

Locations

We have offices in Irvine, San Diego and Costa Rica.

80 million

Secure patient records

There are over 80 million patient records currently managed through the Kareo platform.

485

Number of employees

Kareo has approximately 485 full-time equivalent employees.

45

Specialties served

We have experience serving over 45 different medical specialties in all 50 states.

20x

Growth

Kareo has grown revenue more than 20x over the past 5 years.

About our customers

65,000

Number of current providers

There are over 65,000 physicians and other healthcare providers that use the Kareo platform.

150,000

Active users

There are over 150,000 billers, office managers, doctors, providers, physician assistants, nurse practitioners and therapists that trust Kareo to run a better practice.

25 billion

Annual claim revenue processed

We processed more than $25 billion in insurance claims through the Kareo platform in 2019.

80 million

Secure patient records

There are over 80 million patient records currently managed through the Kareo platform.

45

Specialties served

We have experience serving over 45 different medical specialties in all 50 states.

About the company

$120 million

Company ownership

Kareo is a privately held company that has raised more than $120 million in investment from top-tier venture capital firms.

16 years

Length of time in business

Kareo was founded in 2004 and has been in business for over 16 years.

3

Locations

We have offices in Irvine, San Diego and Costa Rica.

485

Number of employees

Kareo has approximately 485 full-time equivalent employees.

20x

Growth

Kareo has grown revenue more than 20x over the past 5 years.

What customers are saying

At Kareo customer satisfaction is our primary goal. Our customers and their challenges are wide-ranging, but all share a need to improve their practice, productivity and care delivery. Kareo looks to be a valued partner that provides proven solutions backed by amazing customer care and training support services. See what Kareo customers have to say about their experiences.

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    Kareo Billing Rejections Checklist

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  2. sa

    Data Sheet: Kareo Telehealth

    Transform Your Practice With Kareo Telehealth ...
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    Best Practices in Launching Telehealth

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    Overcoming Telehealth Barriers to Mobilize Your Practice and Maximize Revenue

    As society adapts to a “new normal,” patients want safe, convenient and quality care. This begs the question, how can your practice shift operatio ...
  5. we

    How To Earn Your 9% MIPS Incentive Despite 2020 Challenges

    There is no doubt that this year has already had its fair share of trials and tribulations - and we’re only halfway through! Our personal lives and ...
  6. we

    Modernize Your Mental Health Practice to Save Time and Improve Care Delivery

    Mental health is important now more than ever before. As our society learns to navigate new struggles and pressures, people are experiencing a multitu ...
  7. ar

    2020 Frost and Sullivan EHR Customer Value Leadership Award

    Kareo has earned the 2020 Frost and Sullivan EHR Customer Value Leadership Award! ...
    By Frost and Sullivan

    By Frost and Sullivan

  8. gu

    Patient Collections Blueprint for Success

    Have you adjusted your patient collection processes to reflect the new decade and the impact of COVID-19 crisis on your patients' finances? To help, w ...
    By Aimee Heckman

    By Aimee Heckman
    Healthcare Business Consultant

  9. we

    Collecting Patient Payments During COVID-19 and Beyond- a Blueprint for Success

    Even before a global pandemic began, it was difficult for healthcare and mental health practices to collect a patient’s portion of their bill. As we ...

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See how Kareo stacks up to the competition

Awards & accolades from industry analysts

Kareo was awarded the 2020 best practices award by Frost and Sullivan Kareo was awarded the 2020 United States Ambulatory EHR Enabling Technology Leadership Award Learn more
Kareo ranks highest in customer satisfaction by G2 Crowd Kareo’s all-in-one medical practice management and clinical care software solution has been ranked the highest in customer satisfaction Learn more
Kareo Clinical is ONC Certified Enhanced EHR functionality makes it easier for independent practices to comply with MACRA and earn positive payment adjustments. Learn more

Security

Kareo engages external certifying bodies and independent auditors to ensure the policies, processes, and controls established and operated by Kareo meet or exceed applicable regulatory requirements and industry best-practices.

HIPAA

Kareo enables covered entities and their business associates subject to the U.S. Health Insurance Portability and Accountability Act (HIPAA) to leverage the secure Kareo environment to process, maintain, and store protected health information, and Kareo will be signing business associate agreements with such customers.

HITRUST

The Health Information Trust Alliance, or HITRUST, is a United States organization that, in collaboration with healthcare, technology, and information security leaders, has established a Common Security Framework (CSF) that can be used by all organizations that create, access, store, or exchange sensitive and/or regulated data. The CSF includes a prescriptive set of security controls that seek to consolidate the requirements of multiple regulations and standards.

PCI DSS

PCI DSS Kareo regularly performs self-assessments of the PCI DSS under the Payment Card Industry (PCI) Data Security Standard (DSS) for the handling of credit card information.

FIPS-140-2

The Federal Information Processing Standard (FIPS) Publication 140‐2 is a US government security standard that specifies the security requirements for cryptographic modules protecting sensitive information. To support customers with FIPS 140‐2 requirements, ePHI data storage and SSL‐terminating load balancers in Kareo’s products operate using FIPS 140‐2 validated hardware.

Training and support

Free Success Coaching

A dedicated Success Coach will guide you through onboarding onto the Kareo Platform. Your Success Coach is your single point of contact, who will work with you on a personal basis, so you get all the attention and support needed to make your transition smooth and simple.

How Can We Help You?

You have access to our world class support team via email, live chat, and phone at no additional cost. Live chat and phone support are provided during normal business hours of 5am – 4pm PST. Email support targets response times of two business days or less.

Flexible Online Training

Work with your Success Coach to determine the best training track for you, your practice and your staff. Kareo University offers a full online learning environment, handy reference tools, and we have live webinars available for your convenience, with just a click.

Assisted Payer Enrollments

A specialized enrollment expert will work on your behalf to eliminate the laborious paperwork and uncertainty associated with signing-up with a new clearinghouse. Getting your electronic services setup with insurance companies has never been smoother.