Description

Fee/Price

Explanation

Refunds

Processing fee applied

Original processing fees are taken out of all refunds.

Chargeback Request

$15

A $15 fee will be charged anytime a patient disputes a charge and receives money back from the issuing bank.

Chargeback Representment Fee

$15

After a chargeback, if a submerchant would like to submit evidence to reverse the chargeback a $15 representment fee will be charged. If the original transaction proves to be valid, the submerchant will recover the funds that were revoked.

PCI Non-Compliance Fee

$100/month

Anytime a submerchant falls out of PCI compliancy a $100 per month charge will recurring until PCI compliancy is again obtained.

Per Fiscal Day Overdraft Fee

$35/day

When settlement funds drop to below zero a $35 per day fee will be charged to the submerchant.

Card Account Updater

.25 cents

Automatically identifies Visa, Mastercard, and Discover cards that have been replaced with a new card number or expiration date, and updates the stored customer payment details with the new card data; a $0.25 fee will be charged each time there is an update that needs to be recorded.

Demand Deposit Account Change (instructions)

$15 / change

$15 charge to change bank account information on file.

1099K Rejection

$100 / per submerchant occurrence

$100 fee for a rejected 1099K.