“Although it has been three+ years since we began using KAREO, I continue to learn about more capabilities that the system has in helping our practice manage billing and collections of our claims. KAREO takes the guess work out of reports. Many times the owner will need specific metrics and all I need to do is type out what I am looking for in the help section and KAREO gives me a list of reports that meet my needs. Also when I do need help, I prefer to use the live chat. The representative on the other line is always able to help me resolve my problem in a quick and efficient manner. Since we have switched to KAREO, reimbursements come back faster, because the systems "scrubbing" helps to make sure that we are sending out clean claims the first time around. KAREO has truly helped our practice management.”
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