Kareo Engage - Patient Engagement Software
Grow your practice and create a superior patient experience
Patients are the lifeblood of your practice. To thrive in today’s patient-centered market you need a holistic approach to how you deliver patient experience alongside patient care. Kareo Engage helps you create a superior end-to-end patient experience, getting found online, communicating with patients, to re-care reminders. The result is better care delivery, increased collections and happier, healthier patients.
Engage With Your Patients
Improved care and patient collections
The integrated patient communication capabilities of Kareo Engage helps you stay connected with your patients to optimize your care delivery and patient collections.
Build your brand online and connect with patients. We make it easy for patients to find you, choose you, promote you and keep coming back.
Close the communication gap with secure messaging, automated appointment reminders, online patient intake, re-care reminders, patient surveys and friendly online scheduling options.
When you integrate Kareo Engage with your Billing and Clinical workflows, you get the full benefit of end-to-end patient experience management. Your front office staff can stay on top of important patient communications, improving patient outcomes and satisfaction. Satisfied patients are more likely to leave positive reviews, refer friends and keep coming back.
Your billing department will benefit from the reduction in manual, error-prone data entry. Online patient intake, insurance capture and eligibility checks help to collect accurate and comprehensive patient data for future communications. This saves time for your staff and reduces patient payment confusion.
Get Found Online and Grow Your Practice
It’s simple: if you don’t shine online, you won’t succeed in today's ever competitive market. Across the board, 77% of patients search online before making an appointment. Kareo Engage makes it easier for patients to find you online, and you'll show up higher in search results.
Online Directory Manager (ODM)
Improve your online presence with Kareo's ODM tool. Inconsistent business location information will cost you patients and impact the success of your practice. Now you can instantly sync your correct location data on dozens of healthcare sites, search engines, mobile apps, ad platforms and your own website.
Online Provider Profile
Get found online. Your online provider profile is the first thing potential patients look at when evaluating a physician, and Kareo makes sure you shine! You can easily customize page content and share positive reviews to increase search engine traffic to your site. And now patients can book appointments directly from your site, powered by Google.
A positive online reputation is essential for practice growth. Surveys show 84% of patients use online reviews to evaluate providers. With Kareo Engage, you can harness the power of positive reviews to boost your image online, and a handy auto-publishing option lets you spread the word through social media.
Kareo Engage provides a comprehensive view into your account, including referrals/reviews, an ROI calculator, appointment requests and future appointments. With our Practice Analytics Dashboard you can measure success and have that data at your fingertips.
Patient facing Features
Optimize Patient Experience and Improve CommunicationsEfficient and automated front office workflows get you paid faster and increase patient volume. Online scheduling, patient intake and automated appointment reminders can streamline your workflows and create a more satisfying patient experience.
Online Patient Scheduling
Online scheduling is one of the most popular tools used by forward-thinking healthcare providers. In fact, 45% of smartphone users want online scheduling and 38% of all healthcare appointments will be scheduled online by 2019. Try Kareo’s online scheduling and watch your “open” or “cancelled” appointments fill up!
Automated Appointment Reminders
Did you know that 90% of cell phone users ignore calls and rarely check voicemail? However, people respond to text messages in about 90 seconds and check email 34 times a day on average. What this means is that practices solely relying on phone calls are not reaching patients. Try Kareo’s text, email and phone reminders to ensure that patients show up for their appointments.
Online Patient Intake
Say goodbye to the clutter and confusion of paper forms. With online patient intake including digital consent forms, critical patient information and signatures are captured prior to the patient visit so you can reduce manual data entry errors and eliminate redundant steps from the patient intake process. Save time in collecting the accurate patient information you need to get paid. Your patients will thank you for a stress-free check in process.
Let your patients know you’re running behind or that you’re thinking of them. For example, Kareo’s automated birthday feature is a good way to engage with patients on a yearly basis. Birthday emails have been shown to drive more visits to a practice and increase patient satisfaction.
Direct SMS Messaging
According to surveys, 62% of patients want to be able to directly communicate with their doctors. Text messages can be sent directly from Kareo's Message Center to any patient with a mobile number. This lets your staff communicate easier with patients regarding upcoming appointments, office announcements and care reminders. Best of all, patients can text right back!
Two out three patients feel it’s important for their provider to follow up after a visit. Kareo’s patient surveys provide an automated and customizable method to fill this important patient need and improve satisfaction. Satisfied patients rate their providers significantly higher. Kareo can help you set up your follow-up surveys as an essential part of the stability and growth of your practice.
Ready to streamline your patient engagement management?
Rank higher in search results with an optimized online profile
Make it easy for patients to find you, learn more about you, and easily schedule an appointment with you. With your claimed profile, you’ll be able to capture your own search engine traffic and move up in Google search rankings!
Get started with Kareo Engage
MD, DO, DDS, DC, DMD, DPM, ND, NMD, or OD
With Kareo Engage, you get automated marketing and front office tools to help you build your brand online and connect with patients.
Non-Physician Provider (NPP)
PA, NP, PT, OT, SLP, RN, others
As a non-physician provider you are entitled to a 50% discount off the normal subscription fee. With Kareo Engage, you get automated marketing and front office tools to help you build your brand online and connect with patients.View Pricing
Here to help you
Our mission is simple: to enable the success of your practice. From day one, we make it easy to get up and running with Kareo. Once onboarded, our support team is ready to make sure that your success continues. Free for Kareo customers.
Free Success Coach
You’ll get a dedicated Success Coach – at no extra cost - which includes all the personal attention and support you need.
Help to move your files
We’ll help you get your files from the cabinets and closets up to the cloud, so they can then be accessed anytime and from anywhere.
Support your way
Get support any way you want. You can contact us via phone, email or chat. We’re here to help!
Simply the best
According to BlackBook, for four years in a row, Kareo is the #1 integrated EHR, Practice Management and BIlling Vendor. And we continue to innovate to improve our platform!
KAREO ENGAGE RESOURCES
Enabling the success of your practice
We believe in the power of your independent practice. That’s why we offer free resources to help you measure and manage your practice successfully. From white papers to webinars and more. You’ll find many great resources here for free.
Claim Your Free Profile
Three Ways to Increase Patient Visits
Get your practice listings to stand out from your competition
Frequently Asked Questions
In addition to the functions I get with Kareo Engage, what else is included?
With Kareo Engage, you’ll also get access to our complete platform and a number of additional functions. These include secure messaging, calendar and online scheduling, appointment reminders, registration, mobile and so much more.
How does Kareo Engage integrate with other modules in your platform?
In addition to the functions accessible through the Kareo platform, Kareo Engage fully integrates with additional Kareo modules, each designed uniquely for independent practices and developed to help you run a more successful practice. These include Kareo Clinical (EHR) and one of two billing modules including Kareo Billing (our do-it-yourself billing software) or Kareo Managed Billing (outsourcing your billing to our expert team). Also, Kareo Marketplace allows you to add customized clinical, financial and accounting functions through integrations with strategic partners. Welcome to the only complete platform. You’ll love your practice on Kareo!
How is Kareo Engage different than similar competitor products?
We offer free support, free onboarding, a clear and simple pricing model, free trials and free features to ensure a positive experience for our customers. We don’t ask you to sign a long-term contract because we want to earn your business on an ongoing basis. We also have one of the few open API programs in the industry, allowing other companies to integrate directly with Kareo, providing a more complete platform and increased benefits to our customers.
What does the Kareo provider profile include?
The Kareo provider profile helps you establish a strong online presence. The provider profile is the easiest way to improve your Google search results and will help funnel patients to your practice’s website. With our easy and simple sign up process, you can instantly customize your own directory listing on the web with a professional-looking directory listing and site, allowing you to be found by patients.
Why is it so important for Physicians to Shine Online?
If you don’t shine online, you won't succeed in today’s highly competitive market. Therefore, it’s vital to maintain a strong online presence. Did you know that 77% of patients search online before making a medical appointment with a medical provider? Patients these days are savvy consumers who know how to find the best patient options available to them. Many will read online reviews and social media before choosing a doctor.
Why is it so important for Physicians to "connect" with patients?
A patient who has a bad experience may not come back. How you connect, talk to and relate with your patients is very important. Using Kareo Engage will help to make their lives easier and will ensure they write positively about their experience.
What features does the Kareo provider profile include?
- Get the look of a professional, modern-looking web presence
- Easily update your name, location and office hours
- Get found easily on all the top search engines
- Allow patients to schedule an appointment online
- Upload your registration forms for patients to access and complete
- Link to the physician’s profile page from the physician’s own website or social media sites
Kareo EHR Resources
Everything you need, all in one place
Our complete platform includes all the functions and features to help you run a successful practice and deliver outstanding patient care.
Kareo Clinical delivers the EHR you always wanted. You’ll find everything you need to create notes, access critical information and navigate through your day with a new sense of speed and purpose.Learn More
With Kareo Engage, you get automated marketing and front office tools to help you build your brand online and connect with patients. We make it easy for patients to find you, choose you, promote you and keep coming back.Learn More
With Kareo Billing, there’s no better software to support your in-house billing process. Our web and mobile applications help your practice easily manage patients and the complications that come with billing insurance.Learn More
Kareo Managed Billing allows you to focus on running a successful practice, including patient care. You collect faster payments with better insights, and Kareo experts help to get the results you need.Learn More
Practice Marketing and Patient Engagement Software - MADE EASY!