Patient Collections Boot Camp: Part 2 - Optimizing Collections Before, During, and After the Visit

Patient Collections Boot Camp: Part 2 - Optimizing Collections Before, During, and After the Visit

Kareo is hosting a 2-part Patient Collections Boot Camp Webinar Series. In Part 1 of this webinar series, Revenue Cycle Management Consultant, Aimee Heckman will guide us through the critical elements that need to be in place to propel your patient collections process to the next level. Please register for Patient Collections Boot Camp: Part 1 - Preparing Your Technology, Your Staff, and Your Financial Policy

Patient Collections Boot Camp: Part 2 - Putting Your Plan Into Action

Many practices go through the motions of getting a signed financial policy from a patient, verifying eligibility and even sending out statement after statement for a balance that wasn’t collected at the time of service. Unfortunately, when the time comes to ask for payment at the conclusion of a visit, the process falls apart. Having financial policies in place doesn’t do any good if they are not consistently followed and routinely reviewed.

The time to collect patient copays and past due balances is when a patient is standing in front of you. The resources required to collect once a patient has left the office increase and the chances of collecting the full balance owed decrease almost proportionately. With a little consistency and communication, practices can improve their collection rates dramatically.

In Part 2 of this webinar series, Revenue Cycle Management Consultant, Aimee Heckman will walk us through the processing of implementing the tools and training that we covered in Part 1 of this Patient Collections Boot Camp and share some best practices for optimizing your patient collections process. This webinar will cover:

  • Preparing your collections tools prior to the visit
  • Collecting estimated responsibility according to contract guidelines
  • Discussing finances with patients - should providers be involved?
  • Reducing days in A/R after the visit

View Now!  You don’t want to miss this webinar series.

About the Speaker

        Aimee Heckman
   

Aimee Heckman is a Healthcare Business Consultant with more than 25 years of experience in Medical Practice Management, Revenue Cycle Management, PM/EHR implementation, and business development. As a Certified Professional Biller (CPB) and Certified Physician Practice Manager (CPPM), Aimee has demonstrated success in assisting physicians with maintaining their independence and surviving the ever-changing healthcare business environment.

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