Medical Billing Software Reviews
Read and watch what customers are saying about Kareo
Thousands of medical practices and hundreds of billing companies depend on Kareo to manage their business and collect revenue from insurers and patients.
Kareo cut our billing costs in half, and Customer Support has been phenomenal
If you’re looking for a low-cost billing solution that will have you up and running quickly, take a look at Kareo. The first thing I like about Kareo is that it has drastically reduced our billing costs--cut them in half. We are also excited about the transparency that we have with Kareo; we are able to view in real time the status of our claims. Finally, Customer Support has been phenomenal.
Kareo: It's like getting a Ferrari for the price of a used car - great value!
I would recommend Kareo to any small/medium primary care practice because it provides high level management, code scrubbing and data retrieval for all your billing needs. The amount of data tracking and information this system offers is priceless. It's like getting a Ferrari for the price of a used car - great value!
Kareo is a huge advantage
After using Kareo for about two years, I can say that Kareo is a huge advantage in terms of much less financial cost up front as well as ease of use. My billing manager has been extremely happy with the program, and finds it has been very productive for the practice. You often find the final price on software is doubled by the time you're done, but with Kareo, you know exactly what you're getting up front. You're only responsible for month to month costs. We are extremely happy with Kareo's quality, the Practice Fusion EHR integration, customer support and the financial gains.
I absolutely love Kareo
Kareo works for us because it is web-based and is integrated with Practice Fusion. I chose Kareo for a lot of the reasons that they advertise: the month-to-month payment system, the reduction in overhead and increase in revenue - and let me tell you, that's absolutely true.
Kareo offers many functions all in one cloud!
What I like best about Kareo is the availability of carrying out many functions and storing a great deal of data, all in one cloud.
Easy to navigate and their reports are easy to use
Kareo is easy to navigate and document and their reports are easy to use.
Web-based, quick and easy to manage
What I like about Kareo is that it’s web-based, quick and easy to manage. We are getting reimbursed much quicker. We’ve decreased the turnaround time for payments from four weeks to two. In some cases, payments are coming in within the same week they leave the clearinghouse. Read Full Case Study
I'm so glad I found Kareo!
I've been working in the medical billing industry for 25 years. When it came time to start my own medical billing business, I researched other programs trying to find a good match to fit my needs as a start-up home business. Then a friend of mine recommended I check out Kareo. I browsed through the site and watched the demo and I was impressed! Kareo is very user-friendly, professional, AND affordable. It was exactly what I needed! After signing up, I watched the training videos and I was up and running in just 2 days! It was so simple!
Needless to say I am very satisfied and I would highly recommend Kareo to anyone.
Kareo is easy to train new employees on
Kareo is easy to use and to train new employees on.
My collections have significantly improved and billing costs are down by 80%!
With Practice Fusion and its integrated billing with Kareo, I have managed to cut costs significantly and stay in business. There definitely was a learning curve at first, but I believe my collections have significantly improved and billing costs are down by 80 %. Part of this is also due to the simplified eligibility checking I do through Phreesia and accurate copay/balance collection.
Kareo is an amazingly powerful software; integrates seamlessly with Practice Fusion
I needed something that was easy to use and intuitive. Not being a professional biller, I didn't want to have to spend all my time on billing and less time with my patients. I wanted software that was web-based so I could access it from anywhere I had a secure Internet connection, and I also needed something that would be integrated seamlessly with Practice Fusion. Kareo meets all those criteria and then some. Kareo is an amazingly powerful software--it seamlessly integrates with Practice Fusion. I do my billing at the same time I do my charting. It's very simple.
Kareo’s no-commitment pricing structure means you don’t have to sign your life away
With other systems, I was always afraid that the second it was installed in my office, the software would be obsolete. Every time I log into Kareo, I am waiting 10 – 15 seconds for it to update. That means I’m using new software every day I log in. With Medicare changes and government mandates that require us to be up-to-date, I can’t be using a system that is archaic. Kareo takes the pressure off me to stay current. At the Bronstein Hand Center, we see 50 to 70 patients a day. With Practice Fusion and Kareo, we really don’t need any other system. Read Full Case Study
Better pricing than competitors
Kareo was an easy choice because it is easy to use and has better pricing than competitors. Our costs associated with billing have dropped dramatically—I’m paying about 20% of what I had been paying previously. I would definitely recommend Kareo!
Kareo puts me in control of my livelihood. That means the world to me
Kareo allows me to have more control of the billing process. I love the simplicity of the program and the intuitiveness of the layout. The feature that is most important to me is how quickly I can enter the data and bill out the claim. Also, they make posting electronic payments quite easy. On a scale of 1 - 10 and 10 being extremely likely, I would give Kareo a 10 and it is extremely likely that I will recommend Kareo to a colleague or friend.
Personnel is very helpful and I would truly recommend it
Kareo is very easy to use. When in training, make every effort to not have distractions while learning and be able to hear the instructor very well. It is a very good program and does not cost and arm and leg to sign up. Personnel is very helpful and I would truly recommend it.
We switched to Kareo because of the integration with WebPT and how easy it is to use
We switched to Kareo because of the integration with WebPT and how easy it is to use. Kareo has a great implementation and support team and I would highly recommend Kareo to other companies. With Kareo and WebPT, there is no need for clinicians to fill out charge vouchers or Superbills anymore. This means less paperwork, more accurate and efficient billing, & best of all, receiving payments much faster. Since implementing Kareo, I’ve been able to focus on the most important aspect of our practice: patient care.
I’d recommend Kareo to anybody in need of a really good scheduling and billing software
It’s really easy for my therapists to look at each patient and understand if they have a co-pay, if they have a deductible. Even if I’m not in the office, it’s really easy for me to go into Kareo from any computer and look at all of our billing reports. I’d recommend Kareo to anybody in need of a really good scheduling and billing software.
I recommend Kareo
I would recommend Kareo based on the ease of use, interface and access. I can also run a whole lot of reports on Kareo so I can find out which physical therapists have the most Accounts Receivable, how many patients are they seeing, all of the business statistics that I need to make sure my business is improving every year. And speaking of improving, I also love the fact that you can compare your statistics to any interval of time that you want previously, whether it be month to month or year to year. Also, I really enjoy the availability of the Kfax option, so that I can fax documents directly to the Kareo account, which then show up there automatically to the billing company. So it’s very automated and very paperless, saves energy, saves trees, streamlined, easy to use, accessible. It’s the clear choice.
Our revenue has doubled since we have been using Kareo
Our revenue has doubled over the past two years since we’ve been using Kareo. This software, compared to others that are out there, is incredible. One of the features that really sold the clinicians was the paperless encounters. Another feature that we really liked was the patient statements… saves an incredible amount of time.
Much improved over older practice management programs
Kareo’s technology is much improved over older practice management programs. The support is excellent, it’s easy to use and it works great for our practice. Our doctors appreciate Kareo's ability to interface with Practice Fusion. We're not filling out Superbills anymore. It's a couple of clicks, and our biller has all of our data.
One of the best programs on the market
“Two features—the eligibility verification and the superior quality of the code scrubbers—have really helped my claims to reach the insurance companies. I have found Kareo to be very cost effective, and just putting all these features together, I think Kareo offers one of the best programs on the market. I am a great fan of this program and recommend it. As it has helped me, I can assure you that it can help your practice.” For much of his career, Zaffar Iqbal, MD never paid much attention to the billing operation related to his practice… Read Full Case Study
The support team was amazing
Kareo has exceptional employees and a fantastic product. Their support team was amazing, patient and knowledgeable. They helped me tremendously. I wanted to provide positive feedback on how my experience with Kareo has been thus far and Kareo was lucky to have such a pleasant support team.
Kareo has saved us quite a bit of time
We recently switched to electronic health records through Practice Fusion, and from Practice Fusion we found the services of Kareo. We now submit our bills through Kareo, and have found them to be very helpful in making the transition. Our payments have been coming in very quickly as opposed to prior to our using Kareo. We have also been able to streamline our processes of billing. I will now submit bills directly to Kareo rather than using a Superbill…that has saved us quite a bit of time and has been very efficient for our practice.
Kareo is very user friendly.
Kareo is very user friendly, easy to navigate, has a lot of usable features and a helpful staff all at a good price. There are helpful videos and webinars that streamlined our practice.
Outstanding customer service
I want to compliment Kareo and your team for the outstanding customer service. I have never dealt with a company that responds as quickly with helpful/detailed answers! With Kareo, everything is right there, right in front of me at all times. All I have to do is log in once. If I need to submit claims, once my patient’s data is entered into the system, all I need to do is select the date I’m billing for and put in codes and the fees are automatically pulled into the billing report. Kareo saves a lot of time, makes things very simple. I’m very, very happy with Kareo.
With Kareo, payments have been faster we and started receiving electronic deposits in seven to ten days!
Our office procedure for billing and tracking our accounts receivable had not changed since we opened in 1992. While we did have computerized billing, our system did not have computerized billing. I started looking for a system that would allow us to make the transition to a modern electronic billing system. After speaking with other physicians about their experiences it seemed that their two greatest problems in changing to electronic billing and electronic records were expense and difficulties in learning to use the system.
I then dealt with the decision about a stand-along system or a web-based system. For our practice, a solo, specialty practice in child neurology that is exclusively outpatient, both seemed reasonable. We needed to be able to continue seeing patients without a major interrupion in our schedule to implement a new system. I also wanted to be able to learn and use the system myself. My office manager of 20+ years is nearing retirement and questions about how the practice would change in the future reinforced my need to learn the system. Flexibility was going to be a major factor in our decision about a new system.
After spending about six months reading about many different systems, doing the “walk throughs” available on the internet, and working out a practice plan to implement a new system, Kareo was the only system that seem to meet what I thought would be my needs. Flexibility, cost, and training were all present. What I was missing was someone’s personal experience with the system. I found that a nearby pediatric practice that happened to have a pediatric neurologist as well was using Kareo. The business manager was very gracious in answering my questions. She also offered to show me the system. We spent almost two hours together and she was able to show me everything about Kareo. She did billing for several medical practices. She also had experience using several other popular billing systems which she felt were far inferior to Kareo. After making the decision to use Kareo, I found that I would also be able to use Practice Fusion as an Electronic Health Record, which was an extra bonus. Implementing Kareo meant manually entering referring physicians and patients into the system. Because our old billing system was ”so old” we could not do this by a data dump. We entered the referring physicians in the beginning and the patients as we had contact with them. With up to date billing codes and diagnostic codes already in the system, we just had to input our standard office charges.
We had no “down time” and started receiving electronic deposits in seven to ten days after starting to use Kareo. Payments have been faster, with very few rejections (almost always because of a simple error easily correctible). I only wish we had done it sooner.
I am so pleased to have accessibility to the system from any computer any any time. Speak with someone using the system and I am sure you will understand their satisfaction. We clearly made the right decision for our practice.
We haven’t had a single issue using Kareo
We did a very thorough and comprehensive research about billing systems before we subscribed to Kareo. We wanted to make sure we had the best product that can meet our needs. It was very convenient to have Kareo since we are using Practice Fusion. Kareo makes it easy to transfer the billing data. So far we haven't had a single issue using Kareo. One of the best features, in my opinion, is the “proof-reading" of the bill before it gets submitted though Kareo. Also, the prices of Kareo services are very affordable. I definitely recommend Kareo to any healthcare provider.
I am amazed at how easy and simple billing can be
I am amazed at how easy and simple billing can be. It only takes a company like Kareo to make it happen. Prior companies worked very hard to show how hard it is to do billing. Kareo works very hard to show how easy and simple it is. Once I started with Kareo I had one thing less to worry about. I don't even think about billing anymore. You will not believe this until you start with this program. Before I started I thought it was too good to be true. I am so happy I started with it anyway. I only regret I did not find this program sooner. After 24 years of practice and who knows how many billing companies I can finally say I have the perfect billing company.
User-friendly medical billing software that provides great support
Kareo is a web-based, user-friendly medical billing software that provides great support. I like the document storage and reporting features that it comes with. I wouldn’t change anything about the implementation and training process.
Kareo simply works
Internet based - so no more out of pocket hardware costs. Very intuitive interface, good training options, integrated application with Practice Fusion. Kareo provides an intuitive, robust system for managing patient billing that is cost effective for our practice. It's convenient to enter and review data from any computer anywhere. It simply works!
Highly recommended for any medical practice
Our practice has used Kareo's scheduling system for years. Despite being satisfied with it, external changes in our business forced us to start with a new system. My staff and I were not able to accept the new scheduling system which was not as comprehensive, user-friendly and did not allow us to customize our needs as Kareo did. We have since gone back to Kareo and recommend it highly to any medical practice.
My office LOVES Kareo
I just wanted to tell you how happy I am with Kareo. It is such an easy program to learn and navigate. I am a solo practitioner in a very busy office. Kareo has so many wonderful features that have not only saved me time but money as well. For example, the way that Kareo interfaces all the patient demographics with the encounter is awesome. The ability to fully customize the encounter form at any time is fantastic. At the end of my day all that has to be done is typing in the encounter number and entering CPT & ICD9 codes and the claim is filed electronically. It literally takes 1 minute to send a claim! I also like the code check feature so before claims are submitted we know the codes are correct. I am also thrilled with the free webinars; it makes training new people, as well as crossover training, a breeze. For me as the Physician, I like the ease and simplicity of the various reports that lets me keep on top of my practice with very little effort. I also like the ability to export my reports into Excel. This makes archiving very easy. But best of all is the ease of use. My front office LOVES Kareo! They especially like the ability to check patient eligibility from Kareo. Compared to AdvancedMD, it is so much easier to use and very user-friendly.
First insurance payment in less than 3 weeks
Kareo has worked out great for our small office. My biller is very impressed with Frances from your implementation team. She has been remarkably helpful in setting up Kareo with us. Presently we are on your Max plan, so I’m looking forward to using the phone support over the next few months. I should let you know that we received our first insurance payment less than 3 weeks after setting up Kareo...that is record time compared to our old system!
Better than GE Centricity
I am a Gastroenterologist and we previously did billing in-house with GE Centricity. Centricity was difficult to use and upkeep was very expensive. We were always having problems transmitting claims. Too many 3rd party plug-ins and contracts. Poor support for the product with GE also proved to be a problem. Since we switched to an awesome medical billing service that uses Kareo, we have found the application to be a very adequate and cost effective solution. The online access our billing service is able to provide is an excellent feature because it allows me to track the financial health of my practice.
Access and simplicity from an IT perspective
Kareo is a great all-around program. From an IT perspective, it allows simple access and simplicity for the not-so-computer users. I would recommend to any practice. I like Kareo for its efficiency, ease of use, and the fact that we can use it for both billing, and appointment scheduling.
All services at a fraction of the cost
Many billing companies are paying close to $125 per month for clearinghouse services alone and at least $100 per month for software support. At a fraction of the cost, Kareo provides all services in one place. Since Kareo is VERY user-friendly and intuitive, software support is not needed in many situations.
We realized a 20% increase in profitability
I am very pleased with Kareo and only wish I had done this years ago. I was paying 8% of collections to a billing service that was seriously lacking in customer service. Now I have awesome customer support and am saving over $2,000 per month on billing costs. I have seen a tremendous increase in revenue because claims are being worked in an efficient manner and there is more accountability. The training resources were fantastic and my hearty staff of 2 employees, neither of which had ever used an electronic billing system, had the program working in a matter of weeks. I would recommend Kareo to anyone in solo practice. Using this billing software has helped me realize a 20% gain in the profitability of my practice. I wince when I think of the money I could have made if I would have made this change sooner.
We used to pay 5 times the cost of Kareo
As a health care provider, I would recommend other small practices use Kareo because it's easy to learn and use as well as web-based. The turn-around time on claims and the control I have over my billing saves time and money. Our small office used to pay easily 5 times what it costs to use Kareo and even then the control over the accounts was simply not present. We researched many programs and have been extremely satisfied with Kareo.
Kareo and Practice Fusion are "seamless"!
“Cost has been very, very reasonable in terms of what Kareo offers. Kareo is web-based so I can access it from anywhere and it offers a feature that examines your coding and makes sure it's appropriate. I was pleasantly surprised that it has worked seamlessly in transferring billing data from Practice Fusion. Overall, I'm very impressed with Kareo as a billing solution.” Dr. Paul Kim, a board-certified family practice physician based in Pleasant Hill, CA, who sees approximately 90 patients per week, is on the leading edge of EMR adoption, having begun considering and testing systems nearly seven years ago... Read Full Case Study
Kareo's user-friendly platform rocks!
I am a dermatologist and we recently switched to Kareo because our billing service recommended them. I have to say that Kareo rocks! We love the ease of organization, the diversity of reports, and the user-friendly platform.
Don't have to be a super tech wizard to use Kareo
I have already recommended it to other therapists and one has signed up for a subscription to the Kareo system. I am in the process of recommending it to a friend who is an osteopath. It's user-friendly and efficient. You don't have to be a super tech wizard to enter the data and to pull it up and retrieve info. I can enter my schedule in the system for myself and biller. It's easy to see what has been paid and still owed. It's also easy to provide the patient with a bill.
My practice's cash flow has improved by 90%!
“We've been very pleased with Kareo! Kareo is extremely user-friendly for someone like me who had no previous billing experience. My cash flow has improved by 90%. We're now receiving insurance payments within two to three weeks and there have been almost no rejected claims that have been outstanding for more than one month. Kareo will positively change your billing service or your medical practice. At the end of the day, I couldn't be more happy with Kareo's outstanding customer service and user-friendly technology. Another thing Kareo has done is given our practice the peace of mind to know that our billing work is being completed in a timely manner and that all billing issues are being followed up on in a timely fashion as well. We are also now benefitting from the fact that we are receiving insurance payments more quickly and that claims are being paid correctly the first time they are submitted. I will definitely recommend Kareo to other providers. Read Full Case Study
Better view of billing and receivables
I'm a physical therapist and one of the reasons we chose our medical billing service is the fact that they use Kareo. Since Kareo is web-based, my billing company can provide a better view of what is happening with billing and receivables. I like the transparency the billing company can offer along with Kareo's easy navigation through different menus. I would highly recommend Kareo!
Everything we need in one application
We selected Kareo because it contains everything we need in one application. We find Kareo's appointment scheduler to be easy to learn and comprehensive for our mental health practice.
Kareo saves us time
We like Kareo because it saves us time, makes us more efficient, and allows us to easily access insurance information.
Kareo is incredibly user-friendly!
“As a solo practice physician, it was difficult to find a system that would work well for me yet remain affordable. I am thrilled to have found Kareo. From set up to billing to posting payments, I have had a very easy transition. I used the training videos and included support calls and it was all very intuitive. The reports are so helpful and comprehensive. I am very happy I made the decision to use Kareo. Since I transitioned to Kareo, I've found the system to be incredibly user-friendly. I can run different reports to find things I need to pay attention to and what is already done. I'm able to use the ERAs to input info; it's very seamless and very quick and I know exactly where the funds are going. It doesn't take a lot of my time. I have found Kareo to be incredibly useful.” Michelle Cunningham, MD, is an internist specializing in geriatrics in Houston, TX. When she graduated from Baylor College of Medicine in 2006, she decided she wanted to go into solo practice. But according to Dr. Cunningham, she was totally unprepared for the business side of medicine... Read Full Case Study
Chose Kareo for the Internet access and ease-of-use
We chose Kareo for the cost, the Internet access, the offsite data storage, ease of use, and integration into our EMR.
Kareo is really, really, worth it!
About seven months ago, I left a large practice and started my own practice in New York. I didn’t want to spend $15,000-$20,000 on a software program that I'd have to have a server for. I chose Kareo; it's just a great program for doctors starting out... I can only imagine for a bigger practice how much easier it is. Kareo has been easy to learn and simple to use. Entering visits and billing take seconds. I am extremely happy with the Kareo program. Try Kareo — it's really, really worth it. I love the system.
Interfaced with Practice Fusion and really easy to use
Kareo is great because it's interfaced with Practice Fusion and is really easy to use.
Kareo costs us less than most “support services” contracts for products that also have a big upfront cost
We needed a practice management software at an affordable price for a safety-net, nurse-managed clinic. The promised integration with Practice Fusion was an important factor in my decision to seek approval from our university administration to go with Kareo. The tracking of individual provider production and reporting functions are very important features in the work that I do. Kareo’s support seems very generous. When I compared it with other programs, Kareo costs us less than most “support services” contracts for products that also have a big upfront cost.
Kareo's support team is very knowledgeable and is always available!
Kareo is so easy to use. It’s designed very well and works efficiently. Kareo’s support team responds to emails within 24 hours and is always available for phone support. They are very knowledgeable about medical billing as well as the Kareo features. I am very satisfied about the training webinars and would highly recommend Kareo to others!
Kareo has improved our cash flow tremendously
I have been using Kareo now for 8 months and it has improved our cash flow tremendously. I love the ease of use and the added features that Kareo is always coming up with. I have used many accounts receivable, patient billing and insurance billing software in my years of medical practice management and Kareo by far is the best.
With Kareo, I am catching things that would have slipped through with my old system!
I really like the claim reject systems. I am catching things that would have slipped through with my old system! Very nice!
Total control over your practice
Our urgent care clinic decided to use Kareo to bring the billing in-house. Kareo is a very user-friendly system that gives you total control over your practice. I like the patient management, appointments, and reports! We have increased profitability by at least 20-25%, and the costs of utilizing the software have decreased tremendously. Overall, the software is great.
I’d recommend Kareo based on pricing, availability of information and ease of use
I like Kareo's ease of use. The reports are able to be generated to meet the needs and questions of the doctor and although I don't run the reports, it's important that the doctor LIKES them! There's nothing that I don't like about the system and I would recommend Kareo based on pricing, availability of information and ease of use.
Kareo fit all my criteria!
I did research on several options prior to making the decision for Kareo. The biggest reason I chose Kareo is that it is very user friendly. We started with 1 doctor and myself in the practice, so needless to say I needed something that would be quick to get started with and be so user friendly I would be able to get trained on how to use it as fast as possible. Kareo fit the all my criteria. The other software and companies I researched couldn't get me going as quickly as Kareo did. It is so user friendly that I have not had to spend weeks training new hires on the system. The tutorials have been a lifesaver in the training process of the new hires.
Kareo is compatible with Practice Fusion and is easy to navigate!
I like Kareo because it's compatible with Practice Fusion and the layout of patient information is easy to navigate.
Kareo is right up there with features, but far exceeds others when it comes to cost savings
Kareo was one of the first programs I came across, but because I thought they sounded too good to be true, I kept searching--and it only proved to be a waste of my time. On standard features such as electronic claims, training and resources, code-scrubbing, scheduling, claim tracking and auto payment posting, Kareo was right up there with the same kind of features. But Kareo far exceeded the others when it came to things like cost. Kareo is only $300/month; the others were $3-4,000 start-up, one-year contract, and about $4-600/month. We've been with them ever since, and never looked back. We've loved everything they've offered.
We like everything about Kareo!
Kareo's support and implementation team was very quick to respond and responded to emails within 24 hours. They called within 24 hours of sign up and were always on time for scheduled webinars. I would definitely recommend Kareo for anyone that is looking for a great medical billing software! We are extremely satisfied with the quality of Kareo's training webinars. We like everything about Kareo and wouldn't change anything about the training and implementation process.
Very happy with the support that Kareo provides… we have increased profitability by 20%
Hello, I'm Mirella Tassiopoulos with Instant Medical Care in Fort Lauderdale, Florida. We have increased profitability by about 20%, doubled our customer base and decreased costs by 25%. First of all, I am very happy about the support that Kareo provides. Since we have been using Kareo, our billing team feels finally relieved and stress free. Kareo is a user-friendly medical software with integrated electronic claims capabilities. I was very happy to get the first month of phone support, which helped us a lot with the integration and interface process, which turned out to be very simple. You can work from home, the office or from the road. You can access your practice data from anywhere with a laptop and internet connection. Kareo is packed with many great features that make my life easier. I'm a satisfied user. Read Full Case Study
I like that I can do the billing from home or the office
As someone who is new to medical billing I found that Kareo made billing easy. Their training is thorough and their support is patient and solid. Before selecting Kareo we looked at a lot of programs, including MacPractice, but we chose Kareo because of the cost and quality of the product. Kareo is by far in my opinion the best product out there. You really feel like the customer support with Kareo is top-notch, not to be compared with any other software program. Read Full Case Study
Cost effective, easy to use and has great support
If you want a medical billing software that is cost effective, easy to use and has great support, I would definitely recommend Kareo. It’s hands down the best program that I have ever worked on. If you’re looking for medical billing software, Kareo should be at the top of your list. It’s saved our practice approximately 25%. The doctor gets the reports that he needs, they’re very easy for him to decipher, very easy for him to read. It’s just wonderful.
I love Kareo—it’s so easy!
I love Kareo—it's so easy! Everything we put into Practice Fusion is automatically carried over into Kareo—it's awesome. The support system is great. I love everyone there, they’re so great. You guys have made the transition from paper charts to EMR such an easy, easy task, and I say “Way to go, Kareo!"
Extremely affordable
Kareo is user-friendly, easy to understand and extremely affordable. You really have to ask: Why would you spend thousands—or $100,000—plus monthly licensing fees, when you can just use Kareo and pay your monthly subscription? It’s a no-brainer. Kareo is so simple that if you can point and click on the Internet, you will get along with Kareo.
The ultimate billing software
Hello, I’m Justin with Hohman Rehab & Sports Therapy. We have been using Kareo as our all in one Schedule, Biller since the first day of operations, in 2009. With Kareo there are multiple great features that make this the Ultimate Billing Software. New Patient Accounts are very easy to create and manage with Kareo. You can upload documents to their accounts so it’s easy to find old Charts, and or Identification Cards. Once the Account is created you can go ahead and schedule the patient in the Scheduler. Kareo’s Schedule is State of the Art, user friendly interface. Kareo has made it so you can click the time you like and it will automatically open a new appointment, enter patient name, it will search for it, then you can select schedule reasoning. The Schedule reasoning is very beneficial to our practice. We’ve set it up so all the reasoning is difference Colors so it’s easy to know what they mean. Example of some reasoning are: Copays, workers comp patient, Evaluation, Medicare patient. With these different reasoning you can change the time frame for each appointment.
Another great feature that I use with kareo is entering Encounters (the billing for that day). You can create them on the schedule by Right clicking the appointment for the patient you’re entering the bill for. When the encounter opens you just enter your CPT Codes, which Kareo already has them Programed into your system. Once you have them in you can click Submit and the billing is done for that day.
The Electronic billing side of Kareo is one of the best features I’ve ran into with billing software. When an insurance company receives the claim you get a report back saying it has been Received. When the insurance pays you receive the ERA with all the payment information, and all you have to do is click post payment, and Kareo will apply that payment to the patients account. Then you click reviewed and you are done with that payment. Kareo will automatically switch it over if it is patient responsibility per the Statement of Benefits from the insurance company.
With all that I have stated today, I think you should choose Kareo for your medical office billing and scheduling software. It has been super beneficial for my office and we would recommend for you to try it out.
Kareo helped streamline and simplify our office
Kareo does everything our office needs. There is no more waiting for our old single user program. Kareo helped streamline and simplify our office. We no longer have to worry about data backups and upgrade fees from our old software company. Kareo was the best decision I have made for our office. Switching software is a big decision and can be a difficult process but their helpful staff was there the entire time to guide us through the process. I am very pleased with it, it is a great service and I would recommend it to anyone over the other programs. Thank you Kareo!
Kareo is by far the best product out there
I like the fact that it’s online and I can consequently do the billing from home or the office, or even farm it out to anyone anywhere without any hassle whatsoever. I like the fact that I do not have to think about backing up my data, upgrading my software, etc. I would highly recommend this system to any medical practice out there regardless of size. I thank the IT person that I used to work with who introduced me to Kareo. I tell him it is a Class A company and he saved me a lot of grief when we decided to break away from our old group and fly solo. I am totally sold on these advantages and if you ever need an East Coast sales rep, I am your girl! Read Full Case Study
Great support staff
Kareo has a great support staff and they almost always respond the same day. They explain things where it is very easy to understand. I like Kareo's program because everything can be done in one step, not having to switch to different screens or programs, unlike our previous system. The whole team is great to work with and very helpful when needed.
Easy to use and inexpensive
What I like about Kareo is that it allows me to get the ERA’s to one location. Also, it is easy to use and inexpensive. I wouldn’t change anything about Kareo.
Definitely the easiest practice management software I have ever used
Kareo is definitely the easiest practice management software I have ever used. I work for a solo practitioner and needless to say I wear many hats in this office. The few times that I do get away it is nice to know that I can log on from wherever I am at and quickly do billing. I also found it very easy to set up and learn.
Kareo is AWESOME!
I am the office manager for LaGrange Physical Therapy. Our small practice recently switched to Kareo from Medisoft and we couldn’t be happier about it. I was completely nervous about switching over to such a different system after almost 10 years with our old billing software, but we were getting so frustrated with lengthy aging reports and lack of customer support. We knew it was time for a change. After looking into WebPt, our office was excited about a web based EMR software that was personalized for a Physical Therapy clinic and even more excited to find out that there was a web based medical billing software that would work together and help us become the paperless clinic we dream of becoming.
I was shocked at how easy it was to get started. I am not just saying that either. Let me tell you, I was dreading the edi enrollment, data transfer and just plain learning a brand new system. But, the support at every stage has been refreshing!! In just a few days I was enrolled with a clearinghouse, thanks to the enrollment team. I was sending electronic claims in about a week and receiving ERA’s in two. I was taking the webinar’s and learning how to setup and get the program running and I was able to speak to a live person that would answer my questions as we went along. The online training videos were so helpful too. If I ever had a question outside of the webinar it was so easy to get someone on the phone or an email response back. It really has been a n all around great experience. The part that I love most about Kareo is accessing my practices billing software anytime, any place. With my old software, I was bound to my desktop and had zero freedom. It is so nice to have the ability to catch up on billing after hours. I would totally recommend Kareo to everyone. It works great for us and I am sure it will work just as well for you. Kareo is AWESOME!!
We were billing in 2 days and posting payments within 14 days!
Kareo is an amazing and easy to use system. The practice was in an emergency situation and we needed a system that was reliable, easy to use, and would not take 6 weeks to get running. We found that with Kareo, we were billing in 2 days and posting payments within 14 days!
Implementation and support team were excellent and I wouldn’t change anything
We just started our own practice and Kareo makes it easy to follow up on claims. The implementation and support team were excellent and I wouldn’t change anything about the training process.
Support team is wonderful!
Kareo is easy to use, has less paperwork and the support team is wonderful!
Kareo is very detailed and easy to use and we don't have any complaints
We switched to Kareo because we needed an easy and user-friendly software. The most important features that we use are making the appointments and entering the demographics. Kareo is very detailed and easy to use and we don't have any complaints.
I have already recommended to another facility looking to switch billing systems
Kareo is very easy to implement and get started. The support staff was very helpful and immediately available for questions and tech support. Once we got up and running, it was very easy for staff to process claims and post payments. I have already recommended to another facility looking to switch billing systems.
Easy to Use
Kareo is easy to use, cost efficient and is compatible with Practice Fusion.
The implementation and training process went very smoothly
What I like about Kareo is how user-friendly the program and training videos are. The implementation and training process went very smoothly and the implementation team has been extremely helpful and professional thus far. I haven’t found anything I don’t like and I would not change a thing.
Seemed too good to be true
Kareo is a very easy to use and set up Practice Management system. I found it to be the most affordable system and it almost seemed too good to be true. I like the webinar videos because they are very instructive and helpful. I was pleasantly surprised at how simple and user friendly the whole process was!
Easy to use solution for smaller practices
Kareo is an affordable, easy to use solution especially for smaller practices like ours. I had never done billing before using Kareo, and it's simple enough to use that even I could figure it out quickly.
We’ve saved $3,000 per month on our billing expense
“We tried Kareo after using a billing service and AdvancedMD, and found that Kareo was easy to use--just what we needed. Kareo was half the cost, we love the patient statement service and the customer support is friendly and helpful.” Read Full Case Study
My favorite feature is how easy it is
Any billing software can seem daunting to those first setting up a practice. Kareo is easy to use and has all of the features needed to help you get up and running very quickly. The technical support group is patient and thorough. We looked at several other systems but Kareo had everything we needed at a price we could afford from the start. I like that we can get claim reports right away that tell us if we're missing something or if we need to correct something. The community has been a big help — I can get a response quickly from other users who have had the same problem. My favorite feature is how easy it is to get up and running, and file claims. Kareo has helped make our business very successful.
Kareo's price is definitely right
We switched to Kareo because we needed a nice, cost effective system we could use to bring our billing in-house. Kareo's price is definitely right. The support staff have been totally helpful. The system is easy to use. We like the ease of navigation and the ease of billing.
It's a no-brainer! Our old system was a dinosaur.
Kareo makes perfect sense. It's easy, support is excellent, and nowhere in the world is the price as low. It's a no-brainer!! We had a dinosaur of a program that cost the doctor over $30k to implement. It cost $199 to implement Kareo, what other question could you ask? Our office is busy and change is very hard. Kareo made it all work. I feel like I did a great job finding Kareo. I only hope my doctor knows what a treasure I found!! The truth is Kareo did a great job FOR ME!! I have told 3 doctors about my find and I will continue to pass the Kareo name around.
Kareo obviously understands the medical office!
It's obvious that whoever created Kareo understood the medical office environment. We are so happy with the program. I especially like the patient statement feature that saves me hours, the address-scrubbing feature ensures statements are delivered to the correct address, the unpaid claims follow-up and the reports that allow me to find what I'm looking for. We originally switched to Kareo because our billing company was extremely expensive and Medisoft was also expensive due to the continual updates that needed to be purchased. I also could not get the reports that I needed from Medisoft that I get from Kareo. Kareo is very easy to use. Read Full Case Study
We can log in from any computer to track our billing
Kareo helps us more efficiently manage our practice. Our billing service uses Kareo to perform our billing, and as a result, we can now log in from any computer to track their billing activities. We love knowing exactly what they're up to. Kareo is a great program and I highly recommend it.
Really enjoy the online community support
With Kareo, clear and concise information is available. They provide good customer support. I also really enjoy the online community support offered by other Kareo customers.
Advanced features combined with ease-of-use
Before switching to Kareo, our practice used to do everything by hand. We have only used in the past the Pro32 medicare program for billing and hand printed their superbills. Being able to bill accurately and to run reports that can show us important data is helping the practice. We like Kareo's advanced features in combination with its ease of use.
Total control over your practice
Our urgent care clinic decided to use Kareo to bring the billing in-house. Kareo is a very user-friendly system that gives you total control over your practice. I like the patient management, appointments, and reports! Overall, the software is great.
We can take our work home
We are a new solo psychiatry practice, and when researching programs, we thought Kareo had the best program for our needs. We like the ease of use and the fact that we can take work home since Kareo is web-based.
Very convenient and user-friendly
Kareo is very convenient and user-friendly for the price! Our physical therapy office decided to bring Kareo in-house and we love Kareo's ease-of-use.
Makes communicating with our billing service easier
Our billing service recently adopted Kareo and it makes communicating between our office and our billing service much easier. It's simple and efficient and we really like knowing when the patient is ready to be billed.
Almost no financial risk for our practice to implement Kareo
When I first discovered the Kareo medical billing software, I was impressed by the features and functionalities they've made available at such a cost-effective price point. As a billing manager for multiple Neurological Surgery practices, I have experience using other more expensive systems such as E-Clinical Works. However, when I compare Kareo side-by-side, I feel as though Kareo offers the same potent features, only they require $0 startup costs instead of $25,000, and there is almost no financial risk for our practice to implement their system. I've also been impressed by Kareo's customer service. I just ended a one hour phone call with their Director of Sales during Memorial Day Weekend; the Kareo employees have proven they're absolutely willing to go the extra mile. I have to admit they've been exceptional!
Kareo's customer service absolutely goes above and beyond!
From the day I started using Kareo, I was able to submit electronic claims in under 8 days. The ease of use is absolutely incredible. Kareo has taken all of the thinking out of medical billing which makes my life easier. I sent my implementation coordinator, Julieann Best, an urgent email at 9:00PM at night and God bless her, she helped me fix and re-bill all of our claims within 30 minutes even though she'd already gone home. Kareo's customer service absolutely goes above and beyond!
NextGen and Misys do not compare to Kareo
I love Kareo because it's very easy to use and the customer support is wonderful. Anytime I've had a problem, I always got a very quick response and with the right answer. I've worked on systems like Nextgen, Misys and even though they cost thousands of dollars more, they do not compare to Kareo. We used to hate sending patient statements because it took a long time and we got a lot of calls from patients. We get 75% fewer calls with Kareo; the patient statements Kareo sends are very legible and easy for patients to understand. We also like seeing the contracted amount vs. the paid amount. Kareo was the right choice for our practice. Read Full Case Study
Fast claim processing and quick response
Our practice likes the fast way claims are processed and the quick response we receive when our office is having an issue. Thanks Kareo for providing us with such efficient service.
Easier than IDX
We recently moved to Kareo from the IDX platform, and we were surprised about how much easier the web-based Kareo medical billing software is to use. This ease of use combined with Kareo's comprehensive library of online webinars makes it the total billing solution. Thanks for the great program, Kareo!
Kareo is very user-friendly!
The Kareo program is great and very user-friendly. My implementation coordinator was the best. I panicked a little bit during the first couple of days and she was very calm and reassuring. Awesome experience!
I simply kept going back to Kareo
Our business specializes in Internal Medicine. We are primary care providers that do house calls. As an administrator and an owner, I was looking for medical billing software that was updated often, user-friendly, efficient, HIPAA compliant, and something that made my life and job easier. I discovered that in the Kareo medical billing software. I have had a lot of experience with other medical billing software programs. Kareo is by far the best deal for your buck and it's extremely easy to learn. When I began my new business I researched many different medical billing programs and software. I simply kept going back to Kareo. I liked how simple and efficient it was. I also found it had everything I needed and wanted in a medical billing software. It was the only online medical billing software that I felt met or exceeded my needs and wants. I would highly recommend Kareo to other businesses.
I love that Kareo is simple, yet high tech
I love that Kareo is very simple, yet very high tech. K-fax is a very useful tool, and scanning documents are great. I love the accurate and detailed reports that you have available. I also love that Kareo allows you to PDF all the reports available.
Kareo required no startup costs
I've used several medical billing software programs over the years, and a few years ago, we went with a billing service. However, we were paying them thousands of dollars per month, so we decided to bring our billing in-house. Many systems we researched required several thousand dollars in hefty startup fees, but Kareo required no startup costs. The monthly cost is very reasonable. Kareo has a myriad features that many other systems don't have such as built-in document management and faxing. The ease of use has been very pleasant as well, and I've found that the online videos, and help resources are pretty self- explanatory, and complement the user-friendly product quite well!
Kareo has been easy to work with since day one
Our mental health practice started to do billing in-house and that's when we chose Kareo. I really appreciate Kareo's great customer service, they have always been easy to work with, and fair since day number one. Thank you to the Kareo team for being a great software vendor!
Awesome experience!
Kareo is great and very user-friendly. Julieann is the best; I panicked a little bit during the first couple of days, and Julieann was very calm and reassuring. Awesome experience!
Went from manual to electronic billing in one day
I was trying to manage a small practice of massage therapists and an acupuncturist manually. Every software program I looked at was cost-prohibitive. I stumbled across Kareo while doing a Google search. I had very little expectation for this software based on the monthly fees I would pay for basic service. What I discovered was a full featured software program with an ease of use that is very uncommon. Kareo's approach to customer service I would rate top shelf. As a 20-year IT administrator, I was delighted to have found the software and would recommend it to any company of any size. I have had the opportunity to speak to three different staff members over the course of the past 60 days. Each one gave me the impression that they really did care that I was successful at implementing the software. The thirty-day implementation support is complete, it works and they are really there to help. The online tutorials are excellent. The online guides are so easy to read and use... I couldn't be happier. I went from manually billing to electronic billing in one day....Thanks, Kareo.
Especially pleased with the implementation process
I am currently undergoing the Kareo implementation process and I am especially pleased with assistance I have been getting from Frances Beebe, my dedicated account manager. She has been a pleasure to work with and has made the whole process easier and better. Thanks, Kareo!
Great job, Kareo! Your PM is way ahead of these server-based systems that COULD NOT get their act together on 5010! Well done!
Your web-based software is completely together. I am a consultant working with different practices. We manage 3 practices using Kareo and two with server-based PM; the server-based systems were out of electronic submission for OVER 3-6 weeks! And not one day of interruption using Kareo, no down time in payments or claim submission. Other PM systems weren't on ball with 5010 causing great financial loss of revenue in many practices nationwide. Great job Kareo! Your PM is way ahead these server base systems that COULD NOT get their act together on 5010! Well done, well done!!!
Kareo is intuitive, logical and easy to use!
Kareo is a turn-key software--updates, file back-ups, etc. are managed for you. Kareo is a company that is interested in customer feedback and really listens. Their interface is attractive--I love the blue and orange! It is easy to use--intuitive, logical, the help information is well written. The regular updates go very smoothly (unlike my past experiences with numerous software companies). I really like the drill-down capabilities and the payment information from the payer.
Kareo is one of the best things we could ever find
Kareo is one of the best things we could ever find--a true treasure. Kareo is EASY. Kareo helped us in a situation where we had a pain management clinic with over 50 docs sign up--we needed something fast and dependable, and Kareo is that. We got claims back with confirmation within 24 hours; that was an awesome thing. We ran the reports that doctors specifically asked for and it was so easy. The Kareo dashboard is an awesome tool. It tells you things you need to do today, what you’ve collected, and more. Kareo customer service is awesome; you couldn’t ask for a better customer service department. I recommend Kareo to doctors, especially those just starting out—you need something simple.
Our days in A/R went from over 100 to 30
We switched to Kareo because of their code verification feature, web-based system, user friendly software, tracking system and price. Kareo really wants to service their clients with a very easy system and they want to optimize your billing process with technology.
By far, Kareo is the best on the market
I love Kareo because I can post a payment with just the click of the mouse. Kareo improved our profitability by 25%. Overall, Kareo is just a better program to work with. Our practitioners love the fact that they can go on any time and just check everything out for themselves: keep track of their revenue, claim response times...the many different options that Kareo offers. By far, Kareo is the best on the market.
My startup cost was reduced tremendously without sacrificing the quality of service that I could provide. It was a win-win.
I was starting a medical billing company knowing that I would be working with an ob/gyn. Finding an online billing software took the burden of hardware, firewalls, and additional technical components off my shoulders. My startup cost was reduced tremendously without sacrificing the quality of service that I could provide. It was a win-win. There are so many reporting functions—any different report that I want to create could always be exported into Excel and then I could tweak it even further. I found Kareo was a great combination of value, low cost and ease. Plus, there was a minimum commitment.
Kareo gives employees a “work-from-home” option and allows providers to see in real time what is being done on the account
Kareo is internet-based and gives me the ability to access it anywhere. We enjoy reasonable pricing, and a document management system that allows for ease of use and the ability to get any information with a few “clicks.” Kareo gives employees a “work-from-home” option and allows providers to see in real time what is being done on the account. Additionally, Kareo is beneficial for receptionists and other staff members because it lets them access real time information for their patients.
I believe Kareo is the most affordable, efficient and user friendly program on the market today
I believe Kareo is the most affordable, efficient and user friendly program on the market today. It has allowed my medical billing service to cut overhead in areas that were not possible with other programs. The videos and webinars have been a huge time saver for me when training newly hired medical billing specialists. The document storage feature has decreased our paper, toner, and drum use significantly which is a huge money saver. With all the money we are saving on printing supplies we were able to purchase double monitors for all our billing specialists which has increased their productivity and efficiency. The fact that the clearinghouse reports come directly into the program is a huge time saver for our collectors because they no longer have to go searching for those reports on a different website. The best part about Kareo is that it has significantly decreased our overhead, created more balance in our lives, improved productivity of our team members, and made our company more green. I say this because after only one year of making the switch to Kareo we were able to close our commercial suite location and allow our team members to telecommute; which of course means no more rental suite expenses, no team members missing work due to a sick child and less cars on the freeways. Thank-you, Kareo!
Kareo is the best!
Kareo has awesome reporting tools, advanced security, API and ease of use. Having an API is by far the best feature! All clients are in one system with integrated eligibility and integrated ERA. Kareo is the best!
So much positive feedback
I wanted to tell you how happy I am about Kareo's software. The physicians and staff at my offices are very happy with it, also. The schedule features and the eligibility are by far the most exciting for them. With the click of a button you can find out the patient's eligibility, deductible, up to date co-pays (in case the patient doesn't have a current copy of their card) and benefits. No more going to web sites (where you have to have a spreadsheet just to remember all of your passwords) or spending time on the phone.
There has been so much positive feedback. I knew once they saw it and used it they would like it, I just didn't realize how happy they would be. Not only did they learn the software quickly, but they love it. I couldn't have asked for a better outcome.
Lastly, currently my offices that accept credit card payments are having to process them themselves. With Kareo, for $29.99 a month (that I'm willing to pay for) I can process the credit card payments myself over the phone. Not only does it make the patient happier that they do not have a to make a separate phone call, but the staff is happy because they aren't having to take the time out of their busy day to accept payments over the phone.
Kareo has been fantastic about meeting our support needs
Hello, my name is Terri Newton and I have had the privilege of being the owner of Multi-Medical Specialties Billing for over 20 years. We are a full service medical billing company located in Jacksonville, FL. We currently service over 100 providers with 13 different specialties.
The reason I decided to make a billing software change was actually due to several reasons.
First, I needed a program that would offer a quick, easy solution for outside offices and provides to see the patients account information and remaining balance so they could collect that at the time of service. Providers are motivated when it comes to money and my job is to make sure they are collecting as much as possible. Kareo definitely offers that. Providers also need a quick, simple scheduling program. Again, Kareo provides this. We are able to enter a practice, load the program, set up the scheduler, train the staff and the providers on the Kareo system in less than an hour. It is very user friendly and completes the gap between the billing office and the providers office, therefore providers are able to collect the outstanding balance that is due when the patient is in their office. Kareo offers an “alert” that can be placed on an account so both the billing office and the providers office are both made aware of what is happening on a patients account. Example being… the patient’s coverage has termed or there is a bad address because statements are being returned. By putting an “alert” of this nature on the patients account, the provider office is aware and can ask the patient when they are being seen. Having this open line of communication between the practice and billing office is necessary and Kareo bridges this gap.
Second, I needed a program that had flexibility to service many specialties with a variety of reporting options. Kareo has been able to handle the volume of accounts with many different specialties and with its unique “add-in” feature for reporting this allows us to create those “special excel” reports we need. Providers are also excited about being able to generate reports as they need them. They no longer have to wait for the billing office to provide reports. They have access 24/7 and can retrieve the information they need.
Another factor I considered was the support from the software company. Kareo has been fantastic about meeting our needs. We have an account rep, Ramey Becker that was assigned to my account and if I need anything, I’m able to call or email and she will do whatever is necessary to get me an answer. If special programming is needed then it is provided. I have been very impressed with the level of service I have received from Kareo and I definitely recommend Kareo for any billing company or provider. Read Full Case Study
Online support, live interaction and the ability to view the documents make everything much more convenient
What I like best about Kareo is the document viewing, and faxing straight into Kareo. Online support, live interaction and the ability to view the documents make everything much more convenient. I like how Kareo is real-time so the practice can put a note on a patient, and I can hit refresh and see that exact note. Kareo has very good reports, being that they are in real time—current, accurate reports. It’s a great system.
If you want to save time and money, have more flexibility and great customer support, SWITCH NOW.
I have been using Kareo for past 5 years and I love it. I’ve worked on different systems before and they were very difficult to work on everyday without having options like Kareo has. For example I couldn't open more than one practice at once or open another page to answer patient question about their account without the option of saving what I was doing and having to log out. It’s great that I have control over claims and encounters by having the option to review it before they send it out. If you want to save time and money, have more flexibility and great customer support, SWITCH NOW.
One of the best business decisions we’ve ever made
I can honestly say that moving to Kareo was one of the best business decisions we have ever made. I love the ease of use and the drill down capabilities that Kareo offers. It has all the features of the high-end products without the costs—or the contracts. Our clients have 24/7, 365 access to their databases, which has been an exceptional selling point. The reports are great and customizable. There is no need to maintain hardware and I like that the clearinghouse data is added to the claim history. I would definitely recommend Kareo. Read Full Case Study
Kareo allows me to stay organized
Kareo allows me to stay organized! I can save documents to patients, apply payments directly from EOBs, and receive ERAs even for companies that I'm not billing electronically. It’s a very easy to use software, low-priced, has excellent customer support and full-spectrum functionality.
Kareo is easy to learn and use
Kareo is great because it is easy to learn and use. The electronic claim submission and claim check edit are easy to set up and I can access it anywhere. Kareo has met all of our expectations and criteria: online-based, very advanced reporting and scheduling system. Kareo helped us increase our productivity and profitability and at the same time to decrease our costs by more than 30%. Our clients love Kareo. Kareo was one of our best business decisions. Read Full Case Study
We hope our competition stays in the dark and never discovers Kareo
As a billing service, we hope our competition stays in the dark and never discovers Kareo's ease of use, 24/7 accessibility, integration with EMR, and dynamite functionality. We want it all to ourselves. What we like best about Kareo is the accessibility, the SAAS concept and Kareo’s openness to investigation of its software. We spend less in subscription costs for 10 providers on the system than we used to spend monthly just for updates, upgrades, etc. Another thing we love would be the reports, which are fully customizable. We’re just totally impressed and happy with the system. Read Full Case Study
Superior reporting capabilities
We chose Kareo as the technology backbone for our revenue cycle management services for three key reasons: 1) Cost-effective, scalable delivery model; 2) Kareo’s superior reporting capabilities; 3) The people inside the organization. Kareo was a very cost-effective solution because, number 1, it’s available everywhere—they deliver their solution over the Internet—second, they take care of things like back-ups, hosting, all of that’s included in your monthly subscription. Kareo’s solution, with things like the key indicator report and Excel add-in, allows us to slice and dice information as we see fit and helps us get a great snapshot of our business on a daily basis. Third, we chose Kareo because of the people. Throughout the selection process, Kareo’s people were really the most learned in terms of what the Internet can do. Their accessibility and ability to work quickly with us to deliver our customers’ needs really put them over the top. Read Full Case Study
Minimal start up cost, easy to use and understand
I needed a program with minimal start up cost and one that was easy to use and understand. Kareo is great because it is cost efficient, easy to use and professional statements are sent to patients. Kareo’s partnership with Practice Fusion has allowed us to offer the complete package. The ability to offer EMR integration to our providers has been instrumental in securing two new accounts in the last two months.
I like the compatibility with Practice Fusion
I like the compatibility with Practice Fusion and the economics of Kareo. They have a great support staff and their guides and tutorials are extremely helpful. Read Full Case Study
All the features of higher-end programs without the costs
Kareo has all the features of higher-end programs without the costs or contract required. I was able to get set up in a week’s time and was billing in 14 days. I’ve never had this level of support from a program. My clients love the fact that it’s web-based and they can log in and view the progress of their practice at any time. My clients love that at the click of a button, they can check real-time insurance eligibility.
Kareo provided significant cost savings
Because of the limitations and high cost of our previous medical billing software, we decided we needed to partner with a software that valued us as much as we value our customers. Kareo helps us keep our costs down so that we can pass those savings on to our providers. We have realized savings of over 25% per physician and over 60% per nurse practitioner. We are very impressed with their customer support, the simplicity of data entry, and one-click patient insurance verification. Whether you’re a provider or a medical billing company, I highly recommend Kareo. Read Full Case Study
We switched from NexGen to Kareo and achieved a 12% increase in revenue
We’re a large medical billing service and have many providers on the Kareo platform. One of my larger clients previously owned NextGen, so I tried hard to make their system work for several years. Eventually, I became so frustrated with NextGen that I politely discontinued the contract with that practice. The practice decided to allow me to transfer the billing from NextGen into Kareo, and within two months, there was a 12% increase in their revenue. The providers expressed their gratitude and explained that they wished they had allowed me to switch months earlier. Kareo has so many features that have saved us time and increased the timeliness of reimbursements. We have been able to increase our client load without having to increase the number of employees because of the ease in doing follow up and streamlined approach to posting charges and payments. The system helps to keep us organized and on top of the claims and patient balances. Having it web-based allows for the providers to be able to log in at any time to check on their accounts and pull reports. It really helps to bring the billing office and provider office together as a team. Kareo has been great at listening to services and applications that we have needed and has added those to the system over the years. Coming from someone who has used over 15 different billing systems over the years, I can honestly say that Kareo is the most user-friendly, organized, and straight-forward system I have found. Read Full Case Study
Easy to use & great customer service
Kareo is easy to use & provides great customer service. I've been doing durable medical equipment billing for over 10 years and with Kareo's training videos, webinars & support team, anyone who knows medical billing will see Kareo is a great system to use. The cost is very reasonable. Everyone I've talked with at Kareo have been very helpful & know what they are doing & if they don't have the answers to my questions, they check into it & get me the answers.
Just Amazing
“We were able to get a recently-signed client set up, billing and get our reports back within three days. I was very impressed with how quickly and easily we were able to make the transition. The client had no interruption in his cash flow whatsoever. My absolute favorite thing about Kareo is the document manager. In our specialty, we have a lot of documentation to manage; Kareo allows our clients to fax directly into their own database. I’ve never seen anything close to Kareo’s document manager. Plus, Kareo has eliminated my expense for upgrades, back-up and clearinghouse fees. One of the best decisions I’ve made for my business.”
"Too Good To Be True"
“Since we signed up with Kareo, it has been one pleasant surprise after the other. We find out that the $200 per month plan includes the clearinghouse, includes training, includes support. Everything is designed so that you don’t miss anything. You can send statements within Kareo, and they’re saved forever so you can always go back and find out which patient got which statement, what month, what amount. So features that Kareo has are comparable to the $20,000, $30,000, $50,000 softwares that we use—and yet it’s so competitively priced. I only have one thing to say: They’re just too good to be true.” Read Full Case Study
Getting set up with Kareo was “super fast”
“I started doing transmissions in 2 business days for all payers except Medicare and Medicaid, and I started with them in only about a week. That’s super fast. And Kareo’s not expensive like the other companies. It’s very convenient to have the freedom and to search for the accounts anywhere, anyplace, since it is a web-based product. I will recommend Kareo to everybody that I know.”
Leader of Its kind
“Kareo is cost-effective, the application is a leader of its kind, access is 24/7, and you can operate from virtually anywhere you have an Internet connection. The connectivity is excellent and administration and billing departments are very helpful and understanding. They want everyone to succeed. The first thing that caught our eye was the price. When we started using the application, we were coming off of a much more difficult software, GE Centricity. The ease of use and ability to customize was just as effective.” Lori Laupola of Hawaii never set out to become a medical biller. But when a doctor at the hospital where she works in administration asked to help him get his bills out, she agreed. That was in 1998. “At first, I would process his bills manually…” Read Full Case Study
Far and Away the Best Choice
“We assessed 7-8 medical billing software options. Far and away in terms of value, functionality and ease of use, Kareo was the best choice for us. I think Kareo as a platform in terms of connectivity and interface with Practice Fusion—the combination of those two make it in my mind one of the top platforms for the future.” Paul Bernard believes in data and the real-time benefits of process measurement. In fact, his broad experience in building improved billing systems for clients outside the healthcare industry, as well as his research into up-and-coming business sectors, were the reasons he decided to buy a controlling interest in a California-based medical billing company in 2009... Read Full Case Study
Track Claims Status has been a huge timesaver!
I love Kareo's "Track Claims Status," which allows us to work claims by status and has been such a huge timesaver for us. With Kareo, we have completely streamlined the flow of paper through our office. We've found it very easy to use, which is important because we need to train not only our staff, but also our providers and our providers' staff. Read Full Case Study
Operational in days instead of weeks!
Kareo does a great job of providing structure and tools to help organize the biller and keep the A/R under control. The tools provided, such as eligibility and claim scrubbing, allow problems with claims to be resolved on the front end of the process. The "to do" list on the desktop identifies what needs to be looked at before claims become over age, or before "timely" filing on appeals becomes an issue. The "tasks" feature is a great accountability tool. Requests for information from the biller to the practice or from the practice to the biller... are tracked. With Kareo, the ease of taking on a new practice is wonderful. Aside from the usual cost of importing data, I am not charged any set-up fees. My new practice can be operational in days instead of weeks. I really believe the checks and balances built into Kareo reduce the cost of following up on claims. Before, I had a team of six employees working with account managers on follow-ups. Now, the account managers alone can pretty much handle the follow-up process before claims become over-aged. Read Full Case Study
Kareo gives employees a “work-from-home” option and allows providers to see in real time what is being done on the account
As an owner of a Medical Billing Company, I have vetted numerous software companies over the past 8 years and nothing can compare to Kareo. The training videos are great and we are able to get new practices up and running fast. The kfax system allows us to organize documents and lower operating costs. The web-based platform has allowed us to expand nationally, both in terms of clients and employees. With more and more EHRs getting interfaced with Kareo, we are very excited about the future of our business.
I love the online billing experience
My experience with Kareo has been wonderful. One feature that makes Kareo special to me is the portability. When I have to travel out of town for seminars, I can keep tabs on the accounts via my laptop. I pride myself on being available to my clients when they need me and, with Kareo, I can do that without having to physically be at my desk. I love that! Read Full Case Study
Kareo makes the daily grinds of medical billing that much more relaxed and less frustrating
We started with Kareo and haven't switched to anything other than Kareo, we believe this system fits our billing staff and our practices best. With ease of use, easy navigation and simplistic training, Kareo makes the daily grinds of Medical Billing that much more relaxed and makes your 8 hour day much more pleasurable, less frustrating. The product is simply easy to use, how can you go wrong with that?
Kareo’s billing, scheduler and report options are great
I switched to Kareo to lower the cost of paying someone else to do my billing and to keep track of every encounter so I don’t have to lose out on revenue. Furthermore, Kareo’s billing, scheduler and report options are great. If you want to do your own billing and know all aspects of your billing at all times, Kareo provides that. We are very happy with the product.
Easy to use and to set up
Kareo is easy to use and to set up. All the information is available online and they have great customer service. There is online accessibility without having to purchase expensive software and computer systems to hold the data. What I like most about Kareo is how easy the billing process is (entering claims, entering payments) and how easy it is to read and customize reports. Kareo offers a lot of services at a great price.
Now my billers work from home and they love it!
I responded to a mailer from Kareo to billing services. I am the general manager of a billing service in San Diego. We were faced with the doubling of our rent and a somewhat declining revenue base. We had been running a PC software front end that transmitted data to a large mainframe software system for over 20 years. I had to maintain the software on both the mainframe and the PC, which was always a challenge because of changes constantly being mandated by Medicare or Medicaid. We tried Kareo with one customer anticipating that if it worked we could leap frog technology and be Internet-based. It did work and the conversion process seemed efficient, so we converted all of our customers that wanted to remain with us, about 25 customers. That was over two years ago. We had some struggles as with any conversion, but we like the end result. Now my billers work from home the hours they want to work as long as the work gets done. They can work in their pj's or an evening gown or anything between. They love it! My workload has dropped from 80 to 100 hours per month to 8 or 10 hours. I have time to be mostly retired. Plus, our overhead for the business is much less with no office to maintain. Kareo has been a pleasure to work with. I have found them responsive and timely with the many problems one encounters on the practical side of medical billing.
Phenomenal impact on our business!
“I'm happy to say Kareo has had a phenomenal impact on our business. Kareo's eligibility tool, claim scrubber and integration with the clearinghouse all have helped us raise our clean claims percentage.That means we spend less time following up on denied claims and rejected claims, and we're morecost-effective and profitable. I highly recommend Kareo.” How do you grow a medical billing company from one client to 150 clients in less than six years? If you ask the five partners of Las Vegas-based Ecco Health, they’ll tell you… Read Full Case Study
Quick to set up and offers excellent support
Kareo is quick to set up and it offers excellent support. What I like most about Kareo is that it’s an online service and I don't have to worry about all the computer back up, etc.
Quarterly updates are almost like Christmas!
As a billing service, the choices we make in our billing software affects not only the 59 providers we bill for, but also that of their families and their patients. After careful consideration of several software platforms, we staked our future on Kareo and the Kareo medical billing software. The Kareo system is a huge improvement over our previous software on many levels, particularly in claim follow up and payments. As a company, Kareo is enthusiastic and very pleasant to do business with. They respond timely and happily to requests for support and actively respond to ideas and suggestions for system enhancements. The quarterly updates are almost like Christmas... "What will Santa bring us this time?" We even demo'd the system to four other billing services that we associate with and they have chosen Kareo as well. It's a great service that keeps getting better. Being able to see electronic payers and to match up to the right place, information is very useful, with the global insurance list and referring provider list as well as the unique user IDs are global, having the control to manage the user settings. The To Do menu with all clients that shows what needs to be addressed first.
We've grown revenues by $100k/year
Since implementing Kareo, we've grown revenues by $100k/year for the last three consecutive years. I couldn't have done it if I wouldn't have moved to Kareo's medical billing software program.” Michael Evans, owner and founder of National Billing Institute, is a medical billing service success story. After achieving growth of $100,000 per year over the last three years, Michael expects to see even greater growth this year and attributes the growth to two key strategies... Read Full Case Study
Hit the ground running with Kareo
Kareo was easy to install and set up. I was able to hit the ground running with Kareo immediately. The staff are courteous and knowledgeable. I continue to be impressed with their readiness to go the extra mile. I recommend Kareo to every new practice I begin working with (and don't work with). The tool speaks for itself once users get online and have a look. It is THE most robust tool available with a Fisher Price exterior. I LOVE KAREO!!
Kareo customer support is outstanding!
We were using software I had developed myself, but I was spending far too much time supporting it. With Kareo, I was able to focus on a lot of other aspects of the business and found that our revenue has increased by 50%. Kareo was better suited to the needs of medical billing services than other software. I’ve found the customer support to be outstanding.
We have grown our customer base 24 times over
Kareo is a great medical billing software system for billing services, and our physicians love it too! When we signed up for Kareo in 2007 we had one provider, and since then, we've grown our customer base 24 times over. Today, Kareo plays a critical role in our ability to support 24 happy providers, and with Kareo's user-friendly interface, my billers and my doctors can log in seamlessly from any location to get their work done.
Never been more satisfied after 27 years in healthcare IT
I have been in healthcare IT for 27 years, and during that time I've not only dealt with multiple systems, but also been a trainer for E-Clinical Works. I can honestly say that I've never been more satisfied with a software program. Kareo is user-friendly, the reports are unbelievable, and the customer service is second to none. Every time we have a question, our personal implementation contact, Julieann, quickly gets us on the path to success! Kudos to Kareo for building a world-class software program.
KFax is the best thing since sliced bread
Software are like noses, everyone seems to have them. I have used Misys Tiger, Medical Manager, Medinformatix, Prodata, Kareo, Medisoft. They all do billing and they all give me a report. The decision on a system is personal and tailored to your needs and your knowledge of systems and hardware. If you are savvy in that, then a stand-alone system could work for you. But if you are not savvy or if you do not want to pay for a VPN, a web-based system is your best bet. I use web-based systems for this reason. It allows my clients to schedule and to view reports. It gives them a sense of having a biller in their office. I use Kareo for this. Kareo is new to us and I am really enjoying it. Oh pass this on -- Kfax is the best thing since sliced bread. Very cool!!!!
Best business decision we ever made!
Kareo was the best business decision we ever made. Kareo provides reliable electronic claims and reports that are important to my company. I like that they're web-based and have data file sharing capability. We love the electronic billing, the ease of use, and the customer service. After switching to Kareo, our electronic claims problems have been virtually eliminated. We also cut 80% of the incoming paper to our office, our patients understand their bills, and now it's virtually impossible for anything to slip through the cracks. We also really like the integrated document management and faxing. Kareo is an excellent company to work with. Our flagship practice has a Days Revenue Outstanding (DRO) of 17 days, which is very compelling. Read Full Case Study
Kareo allowed me to expand from 12 to 40 physicians
Kareo gave me more free time, which allowed me to expand my billing company from servicing 12 to 40 physicians. We have also been able to lower expenses by letting practices log in to the system, which reduces our support phone calls. Lastly, my billers can now log in and work from home, which makes me a more appealing employer, and increases employee commitment levels.
Our clients are ecstatic
“Transparency was the biggest thing we were looking for when it came to a web-based system. With Kareo, there is no smoke and mirrors. Our clients are ecstatic about being able to log-in every day and view bill dates, clearinghouse reports, and claims being sent out. Kareo allowed me to departmentalize my company, and turned us into an efficient billing machine.” Read Full Case Study
We are extremely pleased we went with Kareo
We are extremely pleased we went with Kareo and can successfully report that my projection that switching to Kareo's medical billing software would pay for itself has proved correct.
Kareo has enabled me to go above and beyond
Kareo has enabled me to go above and beyond the typical billing service. I'm able to offer my clients the Kareo download to schedule their patients and run reports anytime.
Being able to post payments automatically is a huge time-saver
I like the activites tab on the patient record because it lets me see charges, statements and other transations immediately. I like ERAs, and being able to post automatically is a huge time-saver. Being able to automate patient statements really saves a lot of time and labor hours.
We have a 20% lower cost of operations
We looked at 6 medical billing software solutions, and Kareo rose to the top. We ran a test and found with one solution, a new person required 5 days of training and a month to get up to speed, but with Kareo it was half a day of training and a week to get up to speed. With Kareo we have a 20% lower cost of operations and it's handling our growth very well.
I have used 3 other systems, Kareo trumps them all!
You have a great organization and a great product. I have used 3 other systems in the past and Kareo trumps them all. Keep up the great work.
We love and use all of the features of Kareo
Kareo is an affordable, complete package that allows us to focus on the business of billing so that we can be as productive as possible. We are able to accomplish much more with Kareo as our business partner. It is stable, reliable and, our information is accessed quickly. We would recommend Kareo to any billing company wanting to concentrate on the business of billing and client aquisition; you handle the billing, and Kareo will take care of the rest! We love and use all of the features of Kareo - you should all be proud of the product you produce.
Well worth the investment
We own a medical billing service in the state of Michigan and support clients in many states across America. We previously used Lytec to support our clients, and after switching to Kareo, we've noticed that Kareo is well worth the investment, especially for a billing company, because it has resolved many of our previous problems. We previously struggled with constant network issues, but that's no longer a problem since Kareo is web-based. Kareo also includes an integrated document management system which allows clients to scan or fax us documents, and consequently resolves another pain we were dealing with. I would recommend Kareo to anyone looking for a quality medical billing system.
Kareo actually listens to its customers
I think Kareo has a great product. We switched to Kareo after using various software programs such as AdvancedMD and NueMD. The product works well for a billing service and was well thought-out for that application. In addition, I like the fact that Kareo does actually listen to its customers and always does what it can to resolve or add features. Other companies SAY they do this but they don't actually do it. The software itself is very powerful, yet user friendly. The pricing model allows a billing service to be competitive based on the client's needs. Additionally, the actual price is competitive and in some cases better-priced, which allows a billing service to be more competitive. We still use the other companies if the client wishes us to do so, but Kareo is definitely our first choice.
No better source for medical billing on the market
We have owned a billing service since 1997 and we have several clients on Kareo. We have utilized several different sources prior to Kareo and there is no doubt by utilizing Kareo we have "delivered" optimum results for our clients. We have clients that have a payment velocity of only 17 days; this means that the average time to payment between date of service and post date for all insurance carriers, and patients is 17 days. When user-friendly Kareo is implemented with the proper procedures at the client level, and proper training is completed, there is not a better source for billing on the market at this time.
Kareo offers 100% transparency to our providers
I joked with Kareo and told them I'm unwilling to provide a testimonial because I don't want the other billing services to know our trade secrets. Our clients needed to see the same information that the billing company sees on a daily basis. Before we had Kareo, we were using Lytec and our clients would get upset because they could not see a status of their business and volume with their own eyes. The only time our clients got to see their reports was when they received their monthly bill from us. Now they are very happy because they can see how we handle their account. With Kareo, we now have the ability to offer 100% transparency to our providers.
Love their fast and courteous customer service
Kareo makes billing so much easier to do. It's friendly and efficient! I really like that Kareo is so easy to use, it allows clients to log in to see what their billing service is doing, and I also love their fast, courteous customer service. I would definitely recommend Kareo to anyone that needs a billing service.
Makes billing a breeze
We were unhappy with our previous software application and wanted something more cutting edge, so we switched to Kareo. Kareo just makes life easy for a biller, especially for the general day-to-day activities which Kareo makes billing a breeze. I especially like the click-through features, drill down reports, and how easy Kareo makes it to access important data. Kareo has my endorsement!
It is truly an exceptional software
It has been a pleasure working with the team at Kareo. As I stated could not help but relate how awesome the Kareo software is and the reasons I would highly recommend anyone to use it for their pracrtice or even to begin their own medical billing company as I did :). 1. Your software is so awesome and user-friendly. 2. The training webinars are the best that I have seen -- they tell you exactly what to do and how to do it and the best part is you can always go back and repeat the webinars over and over. They walk you through step by step. 3. Your customer service team excels and really meets the demands of the client. 4. My husband has never done billing and he is so amazed by this software he has literally learned it and actually loves the program. 5. The reports are very detailed for any provider or practice: easy to read, easy to generate and very detailed. 6. Clearinghouse reports are amazing. The information is generated on each encounter and how the claim is in process on a daily activity. Overall, Kareo provides the best experience I have had in a long time with any billing software. Other billing softwares do not generate reports as easily, are not user-friendly, and do not offer free online webinars. Usually you have to be on the phone or wait for someone to call you back before anything is even resolved. Not Kareo! It definitely meets your everyday demands. It is truly an exceptional software and I look forward to growing with Kareo.
I just signed up a new client! WOW!
“Great News! I just signed up a new client. She is a podiatrist that is moving to this area and I sent her information several weeks ago. She had several concerns that she has had with other billing companies such as: how do I know everything is billed out, patient balance information, and do I know which scheduling program would work best for her. Thanks to our conversation this past weekend and all that Kareo has to offer, I was able to put her mind at ease. I explained that she would have her own login and be able to monitor her patient accounts plus access a scheduling program. She was so excited and asked when we could start training. WOW! What else can I say?” Julie Baker always had an entrepreneurial spirit and wanted to eventually own her own business. She had earned her bachelor's degree in business administration and was working as a bookkeeper for a non-profit organization when a friend started opining about the need to find a more competent billing service... Read Full Case Study
I love how you guys do the enhancements
The customized home page is very nice. If you're a scheduler, there are certain icons you see for quick scheduling or finding a patient. For the business manager it's nice because they also have the information they need. I love how you can see all of your practices when you first log in as the adminstrator. You know exactly how many claims need to be sent for each one. I love the way you guys do the enhancements to the product, and how everything is kept up to date. I like how the enhancements make billers more productive.
We are using Kareo, and honestly, you cannot go wrong
We are using Kareo and honestly for the money, the innovativeness (is that a word?), the support, the willingness to go beyond the call of duty, and the ever "upgrading" of their system, you cannot go wrong. This is a company that is not settling on what they have created. They listen to the billers and change or upgrade if they can and we will never have an outdated system, or a system that "we wish it did this or that." Try it! You will be pleased.
I am very pleased with the Kareo software
I am very pleased with the Kareo medical billing software and particularly with all of Kareo's support team (product and billing) who always respond to my questions promptly. I'm impressed with all of the support guides Kareo has recently published.
We are thankful we moved to Kareo
We are putting our new clients into Kareo so I am now billing out of it. I love Kareo. So far it has shown to be a really good medical billing software program. It is easy to put in a patient and a claim. I love the clearinghouse piece. I also love the claims screen that allows me to review and re-bill or transfer my claims easily. As you know, we follow up with all of our claims and the ease in follow-up with Kareo is fabulous. We are very thankful that we moved to Kareo. The staff is wonderful to work with and very responsive to our set-up needs. I just wanted you to know how I felt about Kareo. I will encourage billers to use your product.
Cost-effective, yet more features
Our billing service used Medisoft until we decided to switch to Kareo. We've found Kareo to be easy to use and cost-effective, yet it offers many more features.
Our clients can check the status of their business
We like Kareo because it's easy to use and it provides us with a complete trail of claims history. The web-based access also provides our clients the ability to log in and check the status of their business.
Easier to use and more cost effective than other software
Kareo is is easier to use and more cost effective than most of the software programs on the market. I would recommend Kareo to any billing service looking for a new software package.
Never lost a claim
As a previous Soft Aid user, we switched to Kareo because we wanted to provide better service to our customers. I like Kareo because it gives great claims updates. They've also never lost a claim. Lastly, Kareo is very easy to use.
We like Kareo's accounts receivable reports
Kareo is easy to us, and the price is reasonable. We used Kareo to replace an older, DOS based system, and we found Kareo to be easy to learn. I personally like Kareo's accounts receivable reports. Since they separate Insurance A/R aging, and Patient A/R aging reports, it's a big help.
Switch to Kareo because it's affordable, constantly updated and is interfaced with Practice Fusion
Kareo is cost effective and is up to date with technology. I love that it is user-friendly and the support is very helpful in accommodating with new suggestions or with problems that occur. Other companies should switch to Kareo because it's affordable, constantly updated and is interfaced with Practice Fusion.
Your people can work remotely
Kareo is internet based so you can have people work for you remotely. It is also fairly easy to learn and use. We are glad we switched from Medisoft.
Supports multiple users from any computer
We like Kareo because it's web-based, patient lookup is very easy, and it supports multiple user access from any computer connected to the internet.
Easy to use and user friendly!
Kareo is web-based and easy to use; it is very user friendly. Having the clearinghouse integrated in the billing software is very important to our business.
We love the reports and electronic billing features!
Kareo is a very user friendly system and we love the reports and electronic billing features!
Always working to make this wonderful software better
Kareo is extremely user-friendly and very dependable. Kareo's engineers are always working to make this wonderful software even better. I initially became familiar with Kareo as a client through a billing company. Our mental health practice decided to bring our billing in-house and were so impressed with Kareo's software that we decided to stay with them for our own use. Kuddo's to Kareo for their recent "tasks" feature. This feature has made follow-up so much easier to track, I've completely done away with my old follow-up method.
Kareo has saved us thousands of dollars
Our office hired a billing company that was using Kareo. The billing service failed our office by making many mistakes. I called Kareo and asked if they worked only with large billing companies. They of course were so friendly and willing to work with a small office. Our office was able to make a complete transition within three days. Kareo is web-based, easily accessible and gives me the ability to work from home and while out of town. They have nice printable encounters and easy application of payments. They have EASY eligibility checking; you get instant results. Their reports are fabulous; you can run a report for anything. It really helps you to know about the revenue of the office. Their webinars are helpful and easy to understand. Kareo has great performance, price and customer service. They are the only software company that doesn't drop you after the sale. They are constantly improving quality without passing on added cost and frustration to the small medical office. No Hidden Cost. SIMPLE to use. Read Full Case Study
Webinars, tutorials and other tools are straight forward and easy to understand
I like Kareo's web based feature and the fact that you can use it anywhere that you are. I also like how straight forward it is and how easy it is to learn. The webinars, tutorials and all of your other tools are straight forward and easy to understand.
Kareo is compatible with Practice Fusion and is easy to navigate!
I like Kareo because it's compatible with Practice Fusion and the layout of patient information is easy to navigate.
Kareo is web-based and allows me to work from home
I recommend Kareo because of the simple fact that its internet based and when I cannot work late at the office I simply finish my work at home. This alleviates stress from an already stressful environment. Additionally, Kareo provides updated icd-9 codes and clearinghouse reports.
Kareo makes it easy
I recommend Kareo because of the simple fact that its internet based and when I cannot work late at the office I simply finish my work at home. This alleviates stress from an already stressful environment. Additionally, Kareo provides updated icd-9 codes and clearinghouse reports.
Quality software that is cost effective and easy to use
Kareo is a quality software that is cost effective and has easy to use features such as the clearinghouse reports and patient statements. We like the interface with Practice Fusion. Kareo has saved our practice time and money with the electronic claims and statements, and especially with the low price. Our practice is really happy with Kareo and we would recommend it to anyone.
Our office highly recommends that you check Kareo out, you will not be disappointed
Our office staff loves Kareo. We all learned so quickly how to use Kareo, and the customer support is amazing. The scheduling aspect couldn’t be any easier or user friendly. We are still learning something new every day when navigating around the program. I do all the billing and can’t tell you how easy it was to set up. I was a little nervous at first but anytime we had questions or were stuck the support staff, especially Frances were so helpful in figuring out what we needed to do. I also love the fact that it is web based and I can access it from home anytime. Instead of waiting until Monday to fix any rejections, I can correct them over the weekend and come Monday morning they are already on their way to being processed. I also love the reports that are generated in Kareo, very detailed and easy to access. Kareo is also a very affordable way to upgrade your existing software, so our office highly recommends that you check Kareo out, you will not be disappointed. There is no way you could go wrong with choosing Kareo!
Accessible and contract free
I like being able to download the software and use it wherever I am at. Kareo is accessible and contract free. With Kareo, our turnaround time has been incredible. We do see an increase in our revenue, and a decrease in the amount of rejections we’ve had, all because of the code-scrubbing. Kareo was very user-friendly, no up-front cost, no contracts. You had choices on what you wanted to spend monthly depending on what your practice needs. I’m very pleased.
Our practice as a whole runs smoother and is more efficient.
We made the switch to Kareo almost 6 months ago, and I can honestly say our practice as a whole runs smoother and is more efficient. Between the functionality of the scheduler, the one-click detailed AR reports, and the no-fuss clearinghouse reports, every area of our office has benefited from the change. One of the best features was the ease of getting started with Kareo. I was able to set up our account and get our practice started with no problems! Their process is very self-explanatory, and for the areas that are more detailed-oriented, they have great training videos and support staff. We are most excited that, because of all the reasons stated above, plus many others, we have been able grow our billing company. When we share our product and the vehicles we use, our clients are excited to sign on! Read Full Case Study
Kareo training is really, really fabulous
Kareo training is really, really fabulous in terms of working at my own pace, picking out which sections I wanted to work on and replaying them when I had questions. If I had further questions, I was also able to email Kareo support and I got immediate answers, and phone calls when need be. One of the things I really like about Kareo is how easy it is to navigate through the software. Claim entry and entering the encounter is really easy and fool-proof in terms of the alerts and pop-ups. One of the other things I like is the ERAs—I think they’re great. I was a little hesitant at first, but once I got used to the procedure of just hitting the little button that says ‘post payment’, and quickly checking each claim—it’s a fabulous system, and it’s efficient. Overall, we’re really happy with the software. Read Full Case Study
An awesome and friendly support staff
Kareo customer support is second to none. I can call or email, and within an hour, sometimes within minutes, I have a response telling me exactly what I need to do so I can move on with my day. One of my favorite features is the No Response Report; the system will show me all the claims I need to work so I don’t get any timely filing denials. Kareo has really helped us increase our revenue.
Kareo has great features that are needed in order to run a successful business
We weren’t happy with the performance of our previous company and decided to go in-house for billing. Kareo seemed to be the easiest system to use at the best price. Kareo is easy to use and has great features like the reports, ERA’s and scheduling system needed in order to run a successful business.
Kareo is fast, efficient and their support team is quick at responding
We were looking for a faster, more efficient system and also a system that could co-partner with Practice Fusion, which we use for Electronic Medical Records so Kareo was the perfect fit. Kareo is fast, efficient and their support team is quick at responding. We had been very scared and nervous about changing to a new system--but have been very pleased at how easy it was to change to Kareo. We still keep learning more all of the time about how much easier it is to accomplish our job and make our claims faster and cleaner.
Kareo has great training and support
We needed to bring the billing in house so we decided to go with Kareo. They have great training and support and I would highly recommend Kareo to anyone that's looking for an amazing billing software.
I am a great fan of this program and recommend it to all my friends
Kareo is very user friendly, easy to navigate, has a lot of usable features and a helpful staff to make the practice working smoothly. There are helpful videos and webinars that make it easy for our practice.
The eligibility verification and the superior quality of the code checking function have really helped my claims to reach the insurance companies. I have never dealt with a company that responds as quickly with helpful/detailed answers! With Kareo, everything is right there, right in front of me at all the times. I am a great fan of this program and recommend it to all my friends. I really like the no contract part required and because it’s web-based, Kareo is very easy to use.
Kareo is very user friendly
Kareo is very useful, is AR oriented and we would recommend Kareo based on the fact that it is a very user friendly software.
Kareo offers great features
What I like about Kareo is all the great features that it offers. The electronic claims and how it integrates with Practice Fusion is a life saver to our practice.
Easy to use and transition from another software is simple
With Kareo you have 24 hour accessibility and automatic updates. Kareo is easy to use and the transition from another software to Kareo is simple.
Support is absolutely wonderful
Kareo is so user friendly and they offer training videos that are very helpful. Kareo is very easy to understand and it allows me to post charges/payments quickly which gives me more time to work AR and keep on top of unpaid claims. The support is absolutely wonderful. They are very quick to respond and everyone I have spoken with has been very helpful.
Great choice for your practice
If you are looking for a simple program that employees can use with ease yet a program that has extended capabilities, Kareo would be a great choice for your practice.
Makes billing and scheduling patients easier
Kareo makes billing and scheduling patients easier. It tracks the income and the outcome of cash flow. Posting payments is much easier too. We like Kareo's modern features, and ease of use.
Scheduling is very easy with Kareo
Kareo makes moving and scheduling appointment times very easy. We have patients that reschedule a lot and being able to pick the instructor to make the screen more organized is very helpful.
Kareo supports our large pain management clinic
Kareo is quite user-friendly and helpful. I work in a large pain management clinic with over 20 physicians and the system supports us well.
Very easy to use and offers lots of perks
Kareo is very easy to use and offers lots of perks. It makes scheduling and billing very easy within our sleep diagnostics center.
Works well for our family practice clinic
Kareo is very easy to understand and the support system is great. Kareo works well for our family practice medical clinic!
Successful implementation with minimal claim rejections
Kareo provides users with a wide range of training material, early on one-on-one conference calls, email support that is extremely beneficial and accurate. For anyone familiar with the medical billing aspect of a practice, this software is easy to utilize. I have had success from the beginning of implementation with a very minimal number of claims being rejected. I would highly recommend Kareo to other medical practices.
I love the program
The implementation process has been going very well thanks to the videos and my implementation coordinator, Julieann Best, we are now receiving payments from various insurance companies. And I was just approved by medicare last week to submit claims electronically. I love the program. My boss is pleased with the program as well. Thanks Kareo!
Recommending this to everyone!
I absolutely love Kareo. Since we're a startup company, we needed to watch our spending, and Kareo is the most cost-effective program we could find, yet it's more robust than anything we researched. It's also extremely user-friendly, and easy to navigate. We're recommending this to everyone we know!
Installing Kareo has been quick, easy, and headache free
From the moment I found the Kareo medical billing software and signed up online, the buying and implementation process went very smoothly. Kareo's staff was courteous and helpful, and I found their web-based training videos to be very valuable tools! These videos gave me a strong knowledge foundation about the product. Any further questions I had were easily answered my implementation manager who did a great job helping me get started! Installing Kareo has been quick, easy, and headache free.
Impressed by the features within Kareo
I began utilizing Kareo's programs in the fall of 2005. As an independent medical biller, I have been impressed by the available features within their suite of products, as well as the technical and sales support. They are very open to suggestions of enhancements to the program, and have worked with me to understand my billing and reporting needs. I feel Kareo is a vital component to my success as a business owner and biller.
As a biller, it's the absolute perfect program
I have been doing a lot of research on many different programs. I have many years experience as a biller and really was looking for something specific. When I ran across your website I was looking for a faxing service and found kfax. I had bookmarked the page. A day or two later I was on www.billerswebsite.com looking through the different software and yours was the first one there. I went back to your website and looked through it for hours. As a biller, it's the absolute perfect program. I have been working at a billing service for many years. I know exactly what I wanted and what I didn't need in a program. I am just started off on my own, but my goals are endless. I look forward to working with you!
You and your team have done a great update this weekend
Dan, You and your team have done a great update and I am really excited with the enhancements in this update. I have not yet had a chance to use all the new features but reading the update info and trying a few of them was extremely encouraging and a great step in the right direction. Thanks once again for this release.
Kareo is becoming the best medical billing software available
Kareo is quickly making a steady climb in become the best medical billing software available to this industry. Kareo actually listens to the end user for ways to improve its functionality, and implementing the requested changes, which provides us with continual upgrades on a monthly basis. When we call for technical support and speak with any Kareo representative, be assured that finding a solution will be in the works within the same business day. The customer service is excellent, the cost is reasonably low, but the benefits it offers to our billing center are priceless."
Everything I need is at my fingertips!
Here is what I like about Kareo. 1. Everything I need is at my fingertips! Very user friendly. 2. Reports are unbelievable! 3. I like the fact that we can attach specific things such as insurances for our practices by using the global settings.
Use the software anywhere
Since Kareo is completely web-based, users have the ability to use the software online anywhere with internet access.
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