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To correct the error "Related Causes Code 1 must be AA, EM, or OA. 2300.CLM*11-1" do the following:

1. Find and open the claim with the error.
2. Double-click on the Case name. This opens the Edit Case window.
3. Select the Condition tab.
4. If "Accident Date" was selected in the Date Type drop-down menu, you must also select at least one item under the Condition Related to section.
5. Make the appropriate changes.
6. Click Save.