If I already submit claims to Medicare, Medicaid, and BCBS, do I need to complete payer agreements again?
When changing clearinghouse submitters, customers will still need to complete agreements to notify the payer of the change. However, since payers may have different requirements, we recommend contacting the payer directly to inquire about this process.
Some payers may not require the customer to complete EDI enrollment packet again. Others may allow the customer to submit some type of change form or letter. Sometimes these instructions are included within the payer agreements.
We can help the customer by reviewing the agreement and verifying if it mentions anything about submitter change. If not, the customer should contact the payer directly to inquire about changing submitters.
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