FAQ & Troubleshooting

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Showing 1-20 of 174

Title
Upgrading Subscription and Support Levels
Claim Rejection: Valid date of birth for other payer's subscriber
Paper Claims: Set up override to populate box 33b
How do I change the Practice Fusion account to which my Kareo account is linked?
Who do I contact for questions about completing the payer agreements?
Should I contact Gateway or Capario for assistance with enrollments?
Can Kareo enroll the provider for electronic funds transfer (EFT)?
If a provider is OON (out of network) with a payer can they submit EDI transactions such as claims, ERAs and eligibility?
Where is the clearinghouse submitter number located? How can I find the submitter number for Capario or Gateway?
Can I submit an agreement for payers such as Medicare to add a new submitter and continue to submit through my existing software application while waiting on approval?
Do payers allow dual submitters?
If I already submit claims to Medicare, Medicaid, and BCBS, do I need to complete payer agreements again?
If the provider is migrating from one Kareo account to another, does the provider have to re-enroll with payers and clearinghouse?
What if I am currently enrolled with Capario already through another vendor?
What if I am currently enrolled with Gateway already through another vendor?
What is a Provider or Group number and where can I find it?
Should I send Kareo or Capario a copy of the approval from the payer?
What are pre-approved payers?
How soon can I start submitting claims?
How long does it take for the payer to approve the agreements?

Showing 1-20 of 174