Encounter Options
Selecting encounter options sets up several defaults to aid in efficiency when creating a new encounter. Note that these are simply defaults and a user can override the information. Also, if the encounter is created from an appointment ticket number or enters a patient's name when creating a new encounter, all of the pre-existing defaults prevail and override these settings.
To set encounter options
- Click Settings >Options > Encounter Options.
- Choose settings. See below. These settings will become the default for each encounter that is created.
- When finished, click Save.
Providers: Select the default scheduling, rendering and supervising providers from the drop-down lists.
Service Location: Select the default service location from the drop-down list.
Procedure Lists:
Show procedure descriptions - Check this box if you want procedure descriptions to display on the procedure's grid of the encounter record.
Show diagnosis description - Check this box if you want the diagnosis descriptions to display on the procedure's grid of the encounter record.
Copay:Check this box if you want to automatically bill the patient for missed copays. For more information, see the feature guide Managing Copays. https://www.kareo.com/documents/Kareo_FeatureGuide_ManagingCopays.pdf.
- Encounter:
- Show all encounters upon empty search on All tab - Check this box of you want all encounters to show on the All tab of the Find Encounter window.
- Enable check codes upon approval - Check this box if you want the system to automatically perform code checking upon approval of an encounter without having to manually click Check Codes.
- Claim Formats: Select which claim formats you want to be available when creating a new encounter.
- Default Format: Select which claim format is the default when creating a new encounter.
- Default Revenue Code: For UB-04 claims only. Select a default revenue code. Note that the revenue code may change depending on the service provided.

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