Help Center » Contact Support

Contact Support

Can’t find an answer in the Help Center? Contact Support through one of the options below.

Hours of Operation: Mon-Fri, 6am-5pm (Pacific Time)

  1. Chat

    Chat with Live Support is the fastest way to contact Support for assistance.

    Loading Live support is currently closed.

  2. Email

    Submit a support case at any time; your case will be reviewed and you will receive a response within 1-2 business days.

    Submit a Support Case

  3. Call

    Available only to Max plans and Phone Support plans. Click here to upgrade your plan.

    Please have your company information ready.

    Call 1-888-775-2736

What is my subscription level?

To view your subscription level

  1. Log in to your Kareo account.
  2. Click Settings > Company > Find Practice in the top menu.
  3. Your subscription level is listed under the Subscription column.