Though we had a tough choice for the June Medical Billing Tip of the Month this month with 3 great tips, we did have a clear winner. Thank you to everyone who voted on our blog and Facebook. The winner of our Medical Billing Tip of the Month contest this month is…
Organize Patient Accounts for Collections in Kareo
I have created a way to systematically move patient accounts into buckets for our patient collections. I created collection categories and named them with numbers so that the collectors can see the list of collection buckets in order as to how the collection process works. From there I customized each category for statement messages, alerts, and if a statement should be sent or not. Then when we run our collection report, all the accounts are in the right bucket. From this report we call or send letters, then tag the account the next step for next month.
2 Automated payment reminder – this is an auto call using a 3rd party vendor
3 Delinquency letter
And so on. The method you use for working your patient balances would be how you create your collection categories. See example below:
Cari McCormick, CPMA
Resolutions Billing & Consulting
Thank you to all who entered; please be sure to submit your Medical Billing Tip of the Month to Marketing@Kareo.com by Friday, June 22, for inclusion in the next round of judging. We’ll post the top three tips on our Facebook page and on the Kareo blog for your vote! You will win a $250 American Express gift card if your tip is chosen. Good luck!