Kareo Release Notes - December 2005
A new release of the Kareo application suite has been deployed. Below you'll find a list of the new features released followed by a short description of each new feature. For more information on these features, please consult the Online Help or User Manual. For software support, email support@kareo.com or call Adren Crowell at 888-775-2736 during normal business hours of Monday through Friday between the hours of 7AM to 6PM PST. Due to the holidays, however, Kareo customer support will be closed on December 22-23, and 30.
IMPORTANT NOTE: This new release will reset the printer alignment settings you may have previously configured for printing claims. You can re-configure your printer alignment settings through the menu Help > Configure Printer Alignment. Once you install the new release and re-enter these settings, they will be saved and maintained properly in future releases. We apologize for any inconvenience this may cause.
New Features List
New Features Descriptions
Charge Entry Enhancements
Application: Business Manager, Medical Office
Area: Encounter Details
The charge entry process has been completely redesigned for more efficient
keyboard data entry. In response to user feedback indicating our old charge
entry screen was cumbersome and inefficient, we have made some major
improvements. The new Encounter details task now displays all fields within a
single, scrolling view with improved keyboard navigation, auto-population of
certain fields, auto-completion when typing, and limited customization
features. In addition, there are several new features including the posting
date override, the supervising provider field, and expanding sections for
miscellaneous fields. We hope these enhancements will improve the productivity
of our charge entry users, but we look forward to your honest feedback. (Note:
If you like what you see, you may be happy to know that we are working on a
similar transformation of the patient demographics entry process anticipated
for our next release.)
For more information on these features, refer to the help topic Entering and
Tracking Encounters > Entering a New Encounter located in the Online Help
and User Manual.
Document Management Enhancements
Application: Business Manager, Medical Office
Area: Documents
There are several major enhancements to the document management system. First,
you can now store documents in a general area independent of any specific
record in the system. Second, you can use the new scanning wizard to interface
with any Windows-compliant scanner. The new scanning wizard enables you to
configure scanner settings, preview images during the scanning process, and
scan large batches of documents. Third, you can now view and print scanned
documents directly without the need for any third-party applications. Fourth,
you can tag documents with labels (i.e. "Document Batch", "Superbill", "Medical
Report", etc) and status fields which correspond to your office workflow.
Finally, you can now perform keyword searches across all documents in the
system. Now you can equip your medical offices with high-speed scanners and use
these new document management features to route billing batches to and from the
business office. This can help eliminate the cost of courier services and
express mail delivery of your document batches. Go paperless, it's fun!
For more information on these features, refer to the help topic Managing
Documents located in the Online Help and User Manual.
New Print Formats for Encounter Forms
Application: Medical Office
Area: Practice > Settings > Encounter Forms
You can now select from one of two standard print formats for Encounter Forms.
There is now both a 1-page Encounter Form and a 2-page Encounter Form. When
setting up your Encounter Forms under Practice > Settings > Encounter
Forms, you can now select from among these two options. Once you setup you
Encounter Forms with the desired format, the system will print your selected
format automatically when printing Encounter Forms from the Appointment
Calendar.
For more information on these features, refer to the help topic Scheduling
Appointments > Printing Encounter Forms located in the Online Help and User
Manual.
Add Diagnosis Groups to Encounter Forms
Application: Medical Office
Area: Practice > Settings > Encounter Forms
You can now setup groups to organize the diagnoses that are printed on your
Encounter Forms. This feature works identically to the existing functionality
to setup procedure groups for your Encounter Forms. To setup diagnosis groups,
configure your Encounter Forms under Practice > Settings > Encounter
Forms.
For more information on these features, refer to the help topic Setting Up the
Practice > Setting Up Encounter Forms located in the Online Help and User
Manual.
New Encounter Form Printing Wizard
Application: Medical Office
Area: Appointments > Print Encounter Forms
There is a new Encounter Form printing wizard accessible from the menu
Appointments > Print Encounter Forms. You start by selecting the Start Date
and End Date for the Encounter Forms you want to print. You can also further
limit printing by Provider, Service Location, and Payer Scenario. Once you set
your options, click Print Encounter Forms and the application will display
progress information as it prints the Encounter Forms you selected.
For more information on these features, refer to the help topic Setting Up the
Practice > Setting Up Encounter Forms located in the Online Help and User
Manual.
Improved Appointment Summary Report
Application: Medical Office
Area: Reports > Appointments
The Appointment Summary report now lists the copay due for each patient. The
report also provides an option to filter by appointment status.
For more information on these features, refer to the help topic Generating
Reports > Understanding Reports > The Appointments Reports located in the
Online Help and User Manual.
Improved A/R Reports
Application: Business Manager, Medical Office
Area: Reports
> Accounts Receivable
The Accounts Receivable Aging reports have been improved significantly. First,
there is a new A/R Aging Summary report that provides a summary of your
accounts receivable. Second, there are two new reports which separate your
accounts receivable by insurance and by patient. A/R Aging by Patient provides
an accounts receivable aging schedule for each patient. A/R Aging by Insurance
provides an accounts receivable aging schedule for each insurance company.
Third, the Accounts Receivable Aging reports now include a column titled "Tot
Bal (%)" which displays the percentage of the total balance that is assigned to
a specific party. Finally, the Accounts Receivable Aging reports also include
new options to filter by Age Range, filter by Open Balance Range, and sort
either by Responsible Party Name or Open Balance amount.
For more information on these features, refer to the help topic Generating
Reports > Understanding Reports > The Accounts Receivable Reports located
in the Online Help and User Manual.
New Patient Balance Reports
Application: Business Manager, Medical Office
Area: Reports
> Patients
There are two new reports for patient balance information. The Patient Balance
Summary report provides a list all patients with an open balance. The Patient
Balance Detail provides an itemization of open charges for a specific patient.
For more information on these features, refer to the help topic Generating
Reports > Understanding Reports > The Patients Reports located in the
Online Help and User Manual.
New Fee Schedule Report
Application: Business Manager, Medical Office
Area: Reports
> Settings
The new Fee Schedule Detail report displays a Fee Schedule associated with a
Contract. The new report lists the procedure code, procedure description,
modifier, standard fee, allowable amount, and expected reimbursement. You can
access the new Fee Schedule Detail report from the menu item Reports >
Settings > Fee Schedule Details.
For more information on these features, refer to the help topic Generating
Reports > Understanding Reports > The Settings Reports located in the
Online Help and User Manual.
New Default Location on Patient Record
Application: Business Manager, Medical Office
Area: Patients
A new field has been added to the Patient record to indicate the patient's
default, or "home" medical office. Use this field in a multi-clinic medical
practice to indicate the location where the patient is typically treated.
For more information on these features, refer to the help topic Managing
Patient Records > Entering a New Patient located in the Online Help and User
Manual.
Support for CLIA Numbers
Application: Business Manager
Area: Settings > Service Locations
You can now setup a CLIA Number as a field on the Service Location record. Once the CLIA Number is entered, it will be included on Medicare and Medicaid claims for certain types of service. For more information on using CLIA numbers, please contact Kareo customer support.
New Inactive Flag on Procedures, Diagnoses
Application: Administrator
Area: Codes
There are new fields on the Procedure and Diagnosis records which can be used
to set specific Procedures or Diagnoses inactive. Once a Procedure or Diagnosis
record has been marked inactive, it cannot be used in entering new charges.
For more information on these features, refer to the help topic Managing Codes
located in the Online Help and User Manual.
New Inactive Flag on Practices
Application: Administrator
Area: Practices
There is a new field on the Practice record which can be used to set a Practice
inactive. Once a Practice has been marked inactive, the Practice will not be
included in any enterprise wide reports.
For more information on these features, refer to the help topic Managing
Practices located in the Online Help and User Manual.
Massachusetts Medicaid Form 5
Application: Business Manager
Area: Claims
You can now print Massachusetts Medicaid Form 5 claim forms, a special type of claim form required for Medicaid patients in the state of Massachusetts. For more information on printing Massachusetts Medicaid Form 5 claims, please contact Kareo customer support.