Read our customer success stories
Read case studies and watch video testimonials to hear from customers, in their own words, how Kareo has improved their healthcare businesses.
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Medical Practice
Dr. Ashley Wagner, DC, AL Wagner Family Chiropractic PC: “Kareo has freed me up to see more patients and grow my practice.” As a solo practitioner, Dr. Ashley Wagner found that she was spending far too much time using separate software systems to manage her chiropractic practice… Read More -
Medical Billing Service
Rosemary Bonilla, Innovative American Medical Billing, PC: “Kareo has cut my work load by 50% and increased our collections by 50%.” Rosemary Bonilla, President and CEO of Innovative American Medical Billing, PC, has had her ups and downs with software during her 23 years in the medical billing industry--and more bad experiences than good… Read More -
Medical Practice
Reina Perdomo, Office Manager for Arthur Weinreb, DPM: “Kareo has saved us quite a bit of time and has been very efficient for our practice." Dr. Arthur Weinreb and his office manager, Reina Perdomo, Office Manager, began looking at practice management systems in 2010. When Reina looked into Kareo, she thought it might be the answer to their billing needs… Read More -
Medical Billing Service
Cynthia Castro, Castro Consulting: “When 5010 became the standard, some of my practices lost thousands of dollars because their software wasn’t ready. But my Kareo clients saw no interruption in billing or payments.” Cynthia Castro became a firm believer in Kareo after some of her clients using other software suffered disastrous results during the 5010 changeover in January... Read More -
Medical Practice
Enrico Pasquarello, Score Rehabilitation Physical and Occupational Therapy Services, PLLC: “Kareo is a cost-effective all-in-one solution for me.” Enrico Pasquarello of Score Rehabilitation was extremely frustrated with the process of billing for his physical therapy practice. When he signed up with WebPT electronic medical record software, the limitations of his current billing process became magnified… Read More -
Medical Billing Service
Yaima Orozco, JE Billing, Inc.: Billing Consultant Wins New Client with Kareo Yaima Orozco had been in the billing industry for a number of years before deciding to go out on her own and establish her medical billing company… Read More -
Medical Practice
Mirella Tassiopoulos, Instant Medical Care Center: “Kareo was a no-brainer! It has increased our profitability by 20 percent and decreased our costs by 25 percent.” Mirella Tassiopoulos looked at several medical billing software systems and after comparing prices and features, she decided "Kareo was a no-brainer" in July 2011. "What I like most about Kareo is how easy it is to create an encounter and do the code scrubbing… Read More -
Medical Billing Service
Razia Husain, Exact Business Support: “With Kareo, it’s been one pleasant surprise after another.” When a new client approached Razia Husain for a recommendation on which software to acquire, she first considered suggesting one of the programs her other clients were using. But her client needed something affordable, since he was a physician just starting up his own practice... Read More -
Medical Practice
Jill Foote, Lifestyle Resumption: “Kareo got us out of claims purgatory and helped save us thousands of dollars!” Jill Foote, Billing Specialist at a chiropractic practice, knew something was wrong. The charges being generated by her clinicians weren’t all making it back to the practice coffers as reimbursement. She knew something had to change… Read More -
Medical Billing Service
Vanessa Higgins, The Billing Department, LLC: “Kareo is a huge timesaver and has allowed me to offer a much better service to my clients.” After owning her own billing company for 14 years, Vanessa Higgins concluded two years ago that she needed new medical billing software. “I knew if I was going to continue to grow my company, I needed software my clients could access… Read More -
Medical Practice
Michelle Meyer-Ban, RNC, MSN, WHNP-BC, Women’s Health First, LLP: “Kareo puts me in control of my livelihood. That means the world to me.” As a practice owner, Michelle Meyer-Ban is very concerned with maximizing the cash flow to her practice. And according to Michelle, she has found the ideal solution to do just that: Kareo’s medical billing software… Read More -
Medical Billing Service
Rick Kaufman, CEO, Billing Advantage, Inc.: “Since we switched to Kareo, we’ve been able to grow our revenue by 50%.” Rick Kaufman did not start off in the medical billing business, but you wouldn’t know that judging by the success of his company, Billing Advantage. Established in 2004… Read More -
Medical Practice
Michelle Busey, Dimitri Golfinopoulos, DO, PA: “I have never worked before on a medical billing software that was this user-friendly!” Have you ever worked with a software program that seemed almost too easy to use? Michelle Busey has—it’s how she describes her experience after a year of using Kareo. “It seemed almost too good to be true,” says Michelle… Read More -
Medical Billing Service
Tracy Bowers, Med-Bill: “Kareo was the best decision we ever made.” For Tracy Bowers, moving to a new medical billing software seemed so intimidating, she put it off until it was no longer an option. Her company, Med-Bill in North Carolina, was doing a brisk business but her software could not keep up… Read More -
Medical Practice
Sangita Parab, MD, Sangita Parab Medical PC: “I recommend Kareo to any solo practitioner looking for a low-cost way to manage your medical billing and finances.” Sangita Parab, MD, opened a small internal medicine practice in New York two years ago. For the first year, she used a clearinghouse to send her claims electronically but the arrangement was time-consuming and inefficient… Read More -
Medical Billing Service
Dorothy Trottier, Medical Specialty Billing, LLC: “Kareo is the best medical billing software I have ever used!” According to Dorothy Trottier, the longer she uses Kareo’s web-based software, the more she finds to like about it. And that’s saying quite a bit, considering she has been using Kareo for nearly six years… Read More -
Medical Practice
Chester Minarcik, MD, Child Neurology Services of South New Jersey: “I wish I’d had Kareo when I started my practice. It was definitely the right decision.” “I spent six months researching various products online,” says Chester Minarcik, MD. “Kareo seemed to be the only one that met all my needs for flexibility, reasonable cost and training. What I didn’t have was someone’s personal testimonial about using Kareo….” Read More -
Medical Billing Service
Dan Milosevic, Medical Billing and Consulting Services: “I have been a Kareo client for five years, and I have been a satisfied customer that entire time. Selecting Kareo was one of our best business decisions.” Dan Milosevic started Medical Billing and Consulting Services in Houston, TX, after working as a consultant in billing and practice management for a solo practitioner. Dan was so effective—he doubled his client’s monthly revenue—that his client began talking about him to other practitioners. That was when he decided… Read More -
Medical Practice
Leneigh White, NCC, LPCC-S, Strongsville Family Counseling, LLC: “I am paying 20 percent of what I had been paying before Kareo. Lower costs have improved our overall functioning as a business.” Leneigh White, NCC, LPCC-S, has been in her own practice for five years, providing mental health services in Strongsville, OH. Leneigh did a great deal of online research and followed up with phones calls to several medical billing software companies before selecting Kareo, for a variety of reasons… Read More -
Medical Billing Service
Kristy Ownbey, Medical Billing Solutions: “Thank you, Kareo. I do not exaggerate when I say you helped me save my business!” It isn’t often that a front-line office staff embraces change, but Kristy Ownbey has witnessed it herself. Thanks to the time- and money-saving features Kareo offers, she has made raving fans out of her physician clients as well as their office personnel... Read More -
Medical Practice
Andrew Bronstein, MD, Bronstein Hand Center: “Kareo’s no-commitment pricing structure means you don’t have to sign your life away.” When it comes to selecting practice management and medical billing software, Dr. Andrew Bronstein has every reason to be a skeptic. A successful hand surgeon who considers himself very computer literate, Dr. Bronstein spent months evaluating a variety of systems before making a final decision… Read More -
Medical Billing Service
Ken Dane, Electronic Medical Revenues: “We chose Kareo for three reasons: economics, support and ease of use.” Ken Dane has been in the medical billing business for less than two years, but he knows a great system when he sees it. As he tells it, Kareo offers a trio of winning attributes that motivated a switch in billing systems for his company, Electronic Medical Revenues… Read More -
Medical Practice
Linda Osipchuk, Oleksander Osipchuk, MD, PhD Psychiatric Services LLC: “I feel like we picked the best software possible. Not only because of what it does, but because of the support.” “Trial by fire.” That’s how Linda Osipchuk describes the experience of helping her husband set up his practice right out of residency, and learning the process of medical billing. Having a background in business management helped, but it certainly didn’t prepare her for… Read More -
Medical Billing Service
Terri Newton, Multi-Medical Specialties Billing Associates, Inc.: “Having an open line of communication between the practice and the billing office is a necessity, and Kareo bridges that gap.” Terri Newton chose Kareo because it helped close the gap in communications between her billing operation and provider offices. “One of the primary reasons I selected Kareo is I needed a quick, easy solution for provider offices to see patient account balances so they could collect at the time of service. Kareo offers that,”… Read More -
Medical Billing Service
Lytonya Johnson, CPC, CIMC, CPEDC, Precise Medical Billing Service: “I can honestly say Kareo was one of the best business decisions we’ve ever made.” When you’ve spent your entire career in medical billing, you learn to appreciate tools that streamline the process and help you maximize reimbursement. During her 25 years in the medical billing industry, Lytonya Johnson has worked both sides of the claims game… Read More -
Medical Practice
Paula Ponthieux, The Therapy Center of Avoyelles: “Now that we have Kareo, I don’t have to worry about the money coming in. I can go home and not be so stressed out!” As the office manager of a busy physical therapy practice, Paula Ponthieux has a lot on her plate. She is responsible not only for billing, but for operations, personnel, maintenance--everything but providing hands-on care. The last thing she needs to worry about is cash flow and claim denials… Read More -
Medical Billing Service
Bob Nichols, Medical Billing Services & Solutions: “Kareo Offers Great Time- and Money-Saving Tools” When Bob Nichols sold his medical billing company in 2007, he thought the time was right to walk away from the industry. He was faced with needing to update his medical billing software platform, and the political uncertainties surrounding the financing of health care clouded the future of the profession… Read More -
Medical Practice
Kate Basile, Richard M. Basile, MD: “I Knew Nothing about Billing When I Became the Office Manager for My Husband’s New Practice. Kareo Means One Less Headache.” “My husband had spent 25 years with a large vascular surgery practice. He decided to set up his own office during the last quarter of 2010. I was pretty much thrown into the role of serving as his office manager.” With her background in operations, Kate knew what to do to set up the new office. Handling the billing was another matter… Read More -
Medical Practice
Amy Burney: “Excellent Organization and Communication are Essential. That’s What I Get With Kareo.” Amy Burney knows a thing or two about multi-tasking. In her current capacity, she serves not only as office manager but as the primary biller for four separate practices. It’s a position she couldn’t manage, she says, if she weren’t organized—and had the right resources backing her up. Read More -
Medical Billing Service
Bob Pedersen, RLP Medical Billing: “My Philosophy Is, Take Time, At the Time, to Get it Right the First Time. Kareo Makes That Easy for Billing Professionals.” With over 22 years in the medical billing profession, Bob Pedersen knows what he doesn’t want in a software. “I was sick of our in-house billing system,” says Bob, who previously served as Vice President of another billing service in Kansas City for over 19 years. “We were spending way too much time on back-ups…” Read More -
Medical Billing Service
Clark Avery, Aesyntix Health: “Generating Revenue Takes a Lot More than Just Submitting Claims. Kareo Enables Us to Provide the Entire Spectrum of Revenue Cycle Management Services for Clients.” Aesyntix Health, Inc. is a leading provider of solutions to dermatologists and plastic surgeons. “We started with billing for a single client but quickly outgrew the software we had been using,” Clark recalls. He had very specific criteria for the system he needed to help grow Aesyntix. “One of the most important features was that it needed to be a SaaS—software as a service,” he says. “The days of shrink-wrapped software are done, in my opinion. Kareo is basically… Read More -
Medical Practice
Bonnie Gothelf: “I’m All in Favor of Going Paperless. Kareo Has Unique Features that Make Going Electronic Seamless and Efficient.” In 16 years as a medical biller, Bonnie Gothelf has worked with her share of billing software programs. “I’ve used probably half a dozen different systems,” she says. When she agreed to handle the billing for Spectrum Physical Therapy & Athletic Training in New Jersey last December, she knew she would be using yet another program: Kareo… Read More -
Medical Billing Service
Ken Hurdley, Accrohealth: Productivity and Accuracy are Important to a Billing Company’s Bottom Line. Kareo Helps Us Stay on Top of Both. Husband and wife team Ken and Kathy Hurdley have been operating their own billing company, Accrohealth, since January 2000. With a background in banking and finance, Ken was very comfortable taking on the operations and marketing role when the Hurdleys decided to establish their own firm. Kathy had been in billing for a number of years when they decided to combine their talents… Read More -
Medical Billing Service
Providers Dynamic Services, LLC: Billing Consultants Save Clients 60% Per Provider While Increasing Efficiency. After 36 years in the medical billing industry, the consultants of Providers Dynamic Services (PDS) have just about seen it all. The PDS team has watched the field go from a paper-based, manual system to one fueled and driven by electronic technology. “Thirty-six years ago, sending out clean claims was the easiest job in America. Now, sending clean claims is the hardest job we face,” states Patti Somerhalder, COO… Read More -
Medical Practice
Zaffar Iqbal, MD: Success for Physicians Depends on Knowing the Business Side of Their Practice. For much of his career, Zaffar Iqbal, MD never paid much attention to the billing operation related to his practice. As an employed internist, he didn’t have to worry about the business side of providing patient care. Then, two years ago, he decided to go into his own private practice in Kingman, AZ. That experience opened his eyes to the intricacies of billing and the science of getting paid for the care he provided… Read More -
Medical Billing Service
Jos’Anne Longshore: Kareo Helps Us Increase Revenue for New Clients by 10 – 20 Percent. Jos’Anne Longshore has spent her entire adult life in the medical billing profession. She started working in billing for a family practice when she was 17, and for the last 11 years she has owned and operated her own billing firm, Contract Medical Billing in Arizona. The company has 109 provider clients in many specialties, 27 employees, and averages $1.6 to 1.8 million in collections monthly. Longshore chose Kareo five years ago as her primary billing software when… Read More -
Medical Practice
Jose Hernandez, MA: Staying Organized Is Important For Success. Kareo Streamlines Everything. Jose Hernandez knows more than a little about the healthcare field. As a medical assistant for nine years, he engaged in providing patient care before he ever decided to add “biller” to his resume. That was 16 years ago, and not a workday goes by that he doesn’t call on his medical knowledge to be a more effective billing professional. In fact, he will be actively expanding his billing practice this year when he doubles his client roster in July. He credits Kareo for helping to make that possible… Read More -
Medical Billing Service
Kim Rangel: Software Updates Were Always Frustrating. With Kareo, We’ve Never Had Any Downtime. Kim Rangel has been handling the billing for Dr. Howard LaRoche, a Texas neurologist, for nearly 16 years. For most of those years, she lived with the shortcomings of a medical billing software that she felt left much to be desired. “I am not a fan of Medisoft” she shares… Read More -
Medical Billing Service
Lori Laupola: When Something Seems Too Good to Be True, It Usually Is. Kareo Is for Real Lori Laupola of Hawaii never set out to become a medical biller. But when a doctor at the hospital where she works in administration asked to help him get his bills out, she agreed. That was in 1998. “At first, I would process his bills manually,” she laughs. “I thought, ‘There has to be a better way.’” Lori began researching the field… Read More -
Medical Practice
La Familia Guidance Center: Converting Chaos to Kareo Brings Bottom-line Benefits Change can be hard, but it's often accompanied by significant benefits. Just ask Linda Leach and the management of La Familia Guidance Center in St. Paul, MN. Linda had been working with La Familia as a contract accountant for a number of years when she became convinced that the Center's manual productivity and claims processes were hemorrhaging its stream of revenue... Read More -
Medical Billing Service
Broadleaf Health: Getting It Right the First Time Paul Bernard believes in data and the real-time benefits of process measurement. In fact, his broad experience in building improved billing systems for clients outside the healthcare industry, as well as his research into up-and-coming business sectors, were the reasons he decided to buy a controlling interest in a California-based medical billing company in 2009. "I became convinced during my research that success in the medical billing industry could be achieved by having the right technology and disciplined process management," he states... Read More -
Medical Billing Service
ECCO Health: Focusing on Service. Kareo Makes That Possible. How do you grow a medical billing company from one client to 150 clients in less than six years? If you ask the five partners of Las Vegas-based Ecco Health, they’ll tell you it’s all about service. It has been that reputation of providing outstanding service that has propelled Ecco Health to its success… Read More -
Practice Cuts Billing Costs By 85% and Increases Collections Dickson Orthopaedics & Sports Medicine is a successful two-physician practice located in Middle Tennessee. For years, the practice had utilized an out-of-state billing service that charged a percentage of collections. But the arrangement was not cost-effective, and because of communications issues that were delaying timely completion of superbills, the decision was made to bring the billing in-house... Read More
Medical Practice
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Medical Practice
Family Practitioner is Early Adopter of EMR with Integrated Medical Billing Dr. Paul Kim, a board-certified family practice physician based in Pleasant Hill, CA, who sees approximately 90 patients per week, is on the leading edge of EMR adoption, having begun considering and testing systems nearly seven years ago... Read More -
Medical Practice
Mental Health Practice Sees 90% Improvement in Cash Flow in One Year For Christine Rykiel, LCSW, improving her medical billing processes and time to payment translates directly to greater patient satisfaction and the growth of her practice. "If my practice didn’t get paid for six months, the therapists didn’t get paid for six months... Read More -
Billing Service
Medical Billing Service Takes a Strategic Approach to Grow Business 30% Peter Koukounas, owner and founder of Hippocratic Solutions, believes the key to efficient medical billing is taking a strategic approach. “My strategy for our billers is for them to spend one day a week looking at aging, so that we keep anything from going... Read More -
Billing Service
Medical Billing Service Grows from $10,000 Loan to $100,000 Growth Per Year Michael Evans, owner and founder of National Billing Institute, is a medical billing service success story. After achieving growth of $100,000 per year over the last three years, Michael expects to see even greater growth this year and attributes the growth to two key strategies... Read More -
Billing Service
Effective Client Management Spells Success Julie Baker always had an entrepreneurial spirit and wanted to eventually own her own business. She had earned her bachelor's degree in business administration and was working as a bookkeeper for a non-profit organization when a friend started opining about the need to find a more competent billing service... Read More -
Medical Practice
Success for Physicians Depends on Competent, Knowledgeable Billing Michelle Cunningham, MD, is an internist specializing in geriatrics in Houston, TX. When she graduated from Baylor College of Medicine in 2006, she decided she wanted to go into solo practice. But according to Dr. Cunningham, she was totally unprepared for the business side of medicine... Read More