Taso Michalopulos, MS, CCC-SLP/L, is the owner and founder of Right Start Pediatric Therapies. He began as an independent speech therapist in 2003 and has steadily grown his practice since then. He has always been focused on the mission and looked to someone else to manage his billing. After his first biller retired, he hired another service, and it didn’t go well.

“They were only billing once a month and the denial rate must have been around 30% with poor follow-up,” he says. “I wouldn’t get payments for four to six months, and in some cases it was as long as eight months.” In February, 2013 he was still waiting for payments on claims the service had billed on October, 2012. He eventually  found out there were some mistakes made in billing at that time that have resulted in a number of rejections for claims that will not get paid at all.

Taso wanted to grow his business and open up opportunities to make more money, but he realized he was losing a lot of money with his biller. The situation would not support his goals. He starting looking for a new option. “I decided I didn’t just want a service that used their own software and could keep my data from me,” he says. “I wanted to choose a quality billing system and hire someone who would use my software to do the billing.” He asked Kareo if they could recommend someone and they offered him a 30-day free trial on their new Billing Services.

Taso has been thrilled. “The payments are coming in steadily now. We have about $15,000 more in our bank account now than we ever had with our old biller, and we are paying off our line of credit.” His revenue has increased steadily each month, and he is quickly achieving his financial goals, which will allow him to continue building his business.

Read the full case study for more on how Kareo Billing Services is helping Taso reach his business goals.