A few weeks ago, we started sending National Provider Identifiers (NPIs) in all electronic claims to all payers, provided you have entered your NPIs in Kareo.
There are four areas where you enter NPI numbers in Kareo:
1. Practices – You can setup a group NPI number on the practice record by selecting the menu item Settings > Practice Information.
2. Providers – You can setup a provider NPI number on the provider record by selecting the menu item Settings > Providers.
3. Referring Physicians – You can setup a referring physician NPI number on the referring physician record by selecting the menu item Settings > Other Lists > Find Referring Physicians.
4. Service Locations – You can setup a service location NPI number on the service location record by selecting the menu item Settings > Service Locations.
We have taken every effort to minimize the risk of problems associated with sending NPI numbers in electronic claims. However, as with any changes in your provider’s insurance claim stream, you may experience problems if your numbers are not setup properly or specific payers have difficulty accepting NPI numbers from Kareo. You should be extremely vigilant in monitoring the system for rejections and initiating troubleshooting immediately with our customer support team if you notice any problems.
For more information about the National Provider Identifier (NPI) standards, please visit the Centers for Medicare & Medicaid Services NPI resources page at: http://www.cms.hhs.gov/NationalProvIdentStand/.
