Kareo Billing Services
Let our experts help you with a better billing solution that increases your efficiency, takes complicated billing issues off your plate, and improves your returns.
More time, more focus
Spend less time worrying about billing. Let our experts handle things, so you can focus on your patients.
A powerful resource
Get real-time updates, speed up processing with electronic claims, and access your information anytime.
Your expert team
Our billing experts are always here to help. Think of us as an extension of your staff.
See how to collect faster
and save time
Meet your team
With Kareo’s expert team and best-in-class products and services working for you, you can be sure your billing and claims are being taken care of. We tailor our process to your specialty and relentlessly pursue your claims.
Dedicated account manager
When you sign up for Kareo Billing Services, we set you up with a dedicated account manager. This person is your single point of contact who will keep you up to date and handle all of your billing tasks.
Experts on the job
Medical billing is complicated. With Kareo Billing Services, you have a dedicated team of billing experts whose full-time job is to keep up on the latest compliance requirements and do everything it takes to get you paid faster.
A solution for all your needs
In addition to a dedicated billing team, Kareo Billing Services also gives you access to powerful software to improve your front-office and clinical workflows. You’ll have everything you need to streamline the daily chores of running your practice.
Better patient management
As soon as your patient arrives, our front-office software makes it easy to check them in and kick-start your visit workflow. With support for scheduling, insurance coverage verification, sending appointment reminders, and more, it’s everything you need for more in-office efficiency.Schedule a Demo
Paperwork that does itself
Kareo makes it easy for you to capture the procedure and diagnosis codes for every patient visit. Plus, it makes it easy for your patients to pay, with credit/debit card payment options, email statements, online bill pay, print and mailed statements, and more.Schedule a Demo
Every feature you need to expedite collections
Get an overview of your practice’s financial health at any time.
End-to-End Claims Management
Submit your superbill and we’ll manage your claims until you get paid.
Complete Patient Collections
Stay on top of patient A/R with our expert tools and services.
Billing Best Practices
Increase revenue by as much as 20% with our best practice approach.
Make sure you’re getting paid what you should with our tailored expertise.
Ongoing Training & Support
Get the set-up support, training, and ongoing resources to guarantee you get the most out of Kareo. All at no extra cost.
Ready to speed up your collections?
1. Request a quote
Enter a few fields to let us know a little about your and your practice’s needs.
2. Talk to a specialist
A specialist will follow up with a quote, ready to help with questions or setting up your new Billing service.
Kareo Billing Services Pricing
You pay as low as 4-9% of your
- For software
- For training, support & upgrades
- For up-front fees
*Based on claim volumes and specialty.
We want you to be a Kareo customer for life. We believe in the power of small practice, and we want you to succeed. And we believe Kareo will help you do that. But if at any point you choose to bring your billing back in-house, you can continue using the full Kareo software suite and pick up right where you Kareo tram left off. No questions asked. No hassle. That’s our guarantee.
Have Questions? Call us at888.775.2736
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We’re here to help
Our mission is simple: help you make your practice more successful. Right from the start, we make it easy to get up and running with Kareo. And that support is ongoing to make sure you’re always getting the most out of our solutions.
For the first 90 days, you’ll have your own Kareo success coach – at no extra cost. Get the one-on-one attention and support you need right from the start.
Moving your files
We’ll help you get your files from the cabinets and closets up to the cloud, so they can then be accessed anytime and from anywhere.
Your Style of Support
Get support anytime, any way. You can contact us via phone, email or chat. We’re always here to help.
Awards & Accolades
We’ve been recognized by the most respected organizations in the industry for our innovative ways of providing a fully integrated EHR to independent practices all over the U.S.
Kareo billing services resources
Make your practice more successful
We believe in the power of small practice. That’s why we offer free tools to help you measure and manage your practice successfully. From white papers to webinars and more, you’ll find everything you need, right here.
Is Outsourcing Your Medical Billing the Right Choice?
This simple assessment will help you decide if outsourcing is a good fit for your practice.Download Now
10 Questions to Ask before Hiring a Billing Service
Download this overview for 10 questions to ask to help you choose the right partner for your practice.Download Now
Medical Billing Best Practice Checklist
This checklist will help you compare your practice metrics against accepted industry best practices.Download Now
Frequently Asked Questions
What are the benefits of outsourcing my billing?
Outsourcing billing is a great way to increase your efficiency and improve your returns. By letting Kareo take complicated billing issues off your plate, you can focus on your patients, not paperwork. Kareo Billing Services make sure you are paid quickly for all your services. Plus, you’ll have a team of billing experts always on your business.
What is involved in the set-up and how quickly can Kareo start billing for me?
Kareo will get to work right away, but there may be a few more steps to take before your account is “ready to bill.” The practice/provider must be properly credentialed and fully enrolled with the desired payers. Once these payers process your enrollment form, typically within 5-30 days, Kareo will begin sending electronic claims to them.
What is included in the costs of having Kareo do my billing?
You’ll have a professional dedicated Account Manager to help you with all of your billing needs Kareo’s expert billers will help you tackle administrative tasks, enrollments, credentialing, claims processing, and patient billing to help you collect more. In addition, you will automatically get Kareo Practice Management for your front-office and reporting needs (valued at $299 per month, per physician provider), as well as our free, certified EHR to support your clinical needs. Support, training, and software upgrades are all included.
How does your pricing work?
We charge a percentage of net collections, this varies from 4-9% of collections. Your rate will be determined based on a number of factors, including your practice specialty, claim volume, and requirements.
Are there additional fees I need to know about?
There are only a couple additional fees that you may incur. We charge $.74 to print and mail each required patient statement. We offer an optional discounted Credit Card processing fee of 2.3% plus $.30 per swipe for all credit card transactions. (Customers not using Kareo Billing Services, pay $3.9% plus $.30 for patient not present credit card transactions.)
Can Kareo transfer my billing and patient data from my existing practice management software into Kareo PM?
Our Data Services team can help import a number of fields into your new Kareo Practice Management account. Typically, as long as you are able to export those fields from your current system into Excel or .csv file format, we take it from there. Ask your Account Manager for a list of specific fields that can be imported.
Do I need to have the Kareo Practice Management software for Kareo to do my billing?
Yes, however there are a few unique situations where we may be able to use your current Practice Management system, if that is required.
Do I need to use an EHR if I’m using the Kareo Billing Service?
No, you are not required to use an EHR for us to do your billing. But we do recommend it. There are a number advantages to using an integrated EHR and Practice Management system.
What type of support does this include?
As soon as you sign up for Kareo Billing Services, you will be assigned your own Account Manager, who will work with you over the life of your account. Plus, we provide EHR and Practice Management training and support at no extra cost.
Can you do coding for me?
We do not provide CPT© or level coding services. We do however provide ICD-9 coding (ICD-10 when adopted) and modifier assistance. CPT© codes must be provided by the doctor via EHR, paper Superbill, or hand-written documentation.
Can I decide which of my patients go to collections?
Yes, it’s your practice, so you make the decisions. You can discuss this and agree on terms with your Account Manager on your welcome call.
What kind of reports will I have access to?
You will be able to log in and view your Dashboard and reports to see how well we are doing at any time. Quickly view updated accounts receivable dashboards, meters showing you how fast you are getting paid, and other easy-to-read performance indicators to see how efficiently we are managing your billing.
What if I decide to take my billing back in-house?
We hope that you will be a customer for life, but if at some point outsourcing your billing is no longer the best thing for your business, your staff can bring your billing back in-house. You can continue using the full Kareo software suite, so your team can pick up right where Kareo left off. That’s our guarantee.
Kareo EHR Resources
Everything you need, all in one place
Our complete suite of tools can help you give your patients the best experience.
Better Patient Care
Kareo EHR is designed by doctors, for doctors. It gives you the freedom to practice the way you want to – face to face with your patients.
Kareo Practice Management
Manage & Measure
Our Practice Management software makes the everyday operations of your small practice easier and more efficient.
Kareo Billing Services
Let our experienced team handle your complicated billing issues and get you paid faster.
Ready to go practice?