Hello candidate. Let us first introduce ourselves. We are Kareo (www.kareo.com), a small but fast growing software company based in Irvine, which is located in sunny Southern California less than 2 miles from the beach. Our web-based software powers thousands of small medical practices in the U.S. We're leading our industry in the shift from traditional software to cloud computing (a.k.a. Software-as-a-Service) and helping doctors get paid by taking today's complex healthcare system and making it remarkably easy. This allows doctors to spend less time worrying about their business and more time caring for patients and saving lives. Basically, Kareo is at the center of the storm, which is at the center of Obama's policy agenda. Healthcare. A $2.4 trillion (yes, that's with a “T”) industry, representing 17% of the U.S. GDP. Technology is coming to transform and revolutionize this industry and Kareo is positioned to carry the torch for the 500,000 physicians who practice in small medical offices and represent the backbone of the American healthcare system.

That’s the high level. The details go like this… Kareo, originally founded a few years ago, doubled customers and revenue in 2010 and we’re on track to do it again in 2011! We’ve done this by building a remarkable product that solves real customer problems, acquiring customers through cost-effective online marketing channels, and supporting our customers with complete dedication. Because of our recent growth, we’ve been lucky enough to receive a significant investment of growth capital, so that means it’s time to grow by increasing customers and employees. Based on your ability to make business processes more efficient by skillfully using technology, you’ll have earning potential that ranges from $70,000 up to $80,000 per year, plus you’ll be entitled to benefits and stock options.

You’ll be given a wide range of projects that are critical to Kareo’s growth. In this position, you’ll be rolling up your sleeves and working directly with Kareo’s dynamic team to identify to improve our CRM system by gathering system enhancement requirements, documenting requirements and building new workflows. You’ll be the point person to troubleshoot problems that occur within your system. You’ll also be the source for data and reports. To do those things, you’ll need to make sure that you manage the database so that it’s free of errors. You’ll also serve as an advisor to business unit managers, providing insightful guidance about what can and cannot be streamlined using our CRM system. Importantly, your responsibilities won’t end with CRM – in fact, you’ll have ownership of the company’s IVR, email marketing, survey, accounting and intranet systems as well.

This is a critical role at Kareo… you’ll be on the front lines fighting to help build a great company. Yes, we are embarking on a substantial growth ramp in terms of revenues and in people, but we are still a small startup. We have a reputation to earn and you’re the key to helping us implement best practices in imaginative ways to create this reputation. First and foremost, you’re the type of person that absolutely loves to work harder, faster and smarter than anyone around – achieving accomplishments that not only exceed the expectations of your team members, but more importantly your own expectations. Excellent written and verbal communication skills are not enough. You’ll need to be an articulate, consultative and influential contributor that learns independently and improves Kareo’s business applications. You won’t get too far in this position unless you are smart, are a natural logician, have excellent analytic abilities and a strong knowledge of Microsoft Excel, Visio and PowerPoint. We’re looking for someone who is naturally motivated to be the best, and to play a critical role in helping Kareo achieve its potential.

This unrivaled opportunity is here for your taking. Here’s how to get started:

• Send us a link to your LinkedIn profile (let’s face it, resumes are dead).
• Complete the questionnaire below (this shows us you’re serious).

It’s a lot to ask, so what will we do in return? If you complete the application, we guarantee that our Vice President of Customer Support will personally review your application and respond to you directly within 10 business days or less.

Future application administration superstars need-only apply. What are you waiting for? Convince us to hire you.

Kareo Application Administrator Questionnaire (REQUIRED)

1. Why do you like being an application administrator?
2. Imagine you’re working with a business manager who says he’s “too busy” to give you the details you need to implement a new, complex workflow in the CRM system that he has requested. How would you handle the situation to get the information you need to complete the request?
3. Imagine you get requests for new workflows from the Director of Marketing, the Director of Sales and the Director of Customer Support on the same day. What criteria would you use to determine how to prioritize the requests?
4. What are your career goals?
5. What do you do for fun?

For confidential consideration, please email your LinkedIn profile AND questionnaire to jobs@kareo.com.